In-Demand Employment Jobs in West End Qld

Inbound Customer Service Consultant
Australia Post —Brisbane QLD
- $61,628 - $68,003 a year
- Full-time
- On-the-job training
Cabin Crew
Virgin Australia —Brisbane QLD
- Weekend availability
- CPR Certification
- First Aid Certification
- Annual leave
- Employee discount
Customer Service Officer -116 Queen Street
Bank of Queensland —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Delivery Professional 3 (Full-Time) – BRISBANE - QLD
Dependable Courier —Brisbane QLD
- $70,000 - $80,000 a year
- Full-time
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
Restaurant Host | The Plough Inn | Redcape Hospitality
Redcape Hospitality —South Bank QLD
- $32 - $45 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Casual - Food & Beverage Attendant
AVEO —Taringa QLD
- $37.48 an hour
- Overtime
- Hospitality
- Culinary experience
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
CAMPAIGN | Brisbane, Gold Coast & Redbank | Freight Air Cargo Examination Officer
ISS —Brisbane QLD
- Rotating roster
- On-the-job training
- Employee assistance program
HR/Recruitment Coordinator
All Aged Care —Spring Hill QLD
- $70,000 - $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
Quick Apply
Shuttle Bus Driver
Andrews Airport Parking Brisbane —Hendra QLD
- $25.52 - $39.50 an hour
- Part-time
- In-person
- Annual leave
- Employee discount
Quick Apply
Home Care Administration Officer
AVEO —Newstead QLD
- $70,000 - $75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance program
- Referral program
Quick Apply
10d
Office Manager
Proactive Health —Brisbane QLD
- $80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick Apply
Casual Sales Assistant | BONDS | Indooroopilly
Bonds —Indooroopilly QLD
- Weekend availability
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
Disability Support Worker
AB Care Group (Australia) Pty Ltd —South Brisbane QLD
- From $36.81 an hour
- Management
- First Aid Certification
- In-person
Quick Apply
5d
Job Coach (IEA) Chermside
WISE Employment —Chermside QLD
- From $71,540 a year
- Full-time
Cinema Worker Level 2
EVT Group —Springfield Central QLD
- Weekend availability
- Hospitality
- Customer service
- POS
Part time Barista - Myer Centre
Starbucks —Brisbane QLD
- Part-time
- Annual leave
- Employee discount
Quick Apply
Front of House Supervisor | The Plough Inn | Redcape Hospitality
Redcape Hospitality —South Bank QLD
- $32 - $45 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick Apply
Customer Advisor
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Wellness program
- Employee assistance program
Disability Support Worker (Casual)
Arias Disability Care Pty Ltd —Coorparoo QLD
- $39.75 - $80.00 an hour
- CPR Certification
- Cooking
- Experience working with children
Quick Apply
8d

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Inbound Customer Service Consultant

Australia Post -
Brisbane QLD

Apply Now

Job Details

Full-time
$61,628 - $68,003 a year

Benefits

On-the-job training
Transportation links

Full Job Description

General information

Name

Inbound Customer Service Consultant

Site / Location

Northern Customer Contact Centre

Ref #

12385073

Entity

Australia Post

Opening Date

08-Jul-2026

Suburb

Brisbane

Work Type

Fixed Term Full Time

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

Australians are online shopping like never before, so as our Inbound Customer Service Consultant, you’ll play an important role in ensuring our customers have what they want, when they need it. You’ll join a diverse, supportive bunch of customer-focused people who all care about our purpose of connecting people with each other and the world.

Role Details

Role: Fixed-term full-time (12 months)
Pay: $61,628 per annum plus 12% superannuation (Trainee level rate). Increase up to $68,003 per annum plus 12% superannuation (base level rate) after three months aggregate employment in any twelve-month period.
Work Schedule: Enjoy a rotating roster from Monday to Friday, spanning 8am to 8pm, with full-time hours. Rosters provided one month in advance.
Training: Benefit from extensive training: 4 weeks initially Mon-Fri 9am-5pm, followed by 2-4 weeks of on-the-job training across your rostered hours.
Hybrid: Once proficient, you'll transition to working from home four days a week, with one day spent in the office for team meetings.
Location: Our office is conveniently situated in Queen St in the CBD, with easy access to multiple public transport options.

You’ll be

Answering customers’ calls, using your powers of deduction to track customers’ parcels and solve issues like damaged or missing parcels.
Putting to good use that knack you have for turning a tricky situation into a favourable experience for our customers.
Helping our customers with a range of different enquiries from calculating postage rates to helping book passport appointments.

About you

You’re a friendly, enthusiastic and reliable personality, who loves working in a team environment. You’re solutions-focused and ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also be

Pretty unflappable, allowing you to calmly resolve customer queries quickly and accurately.
A true professional – someone who is punctual, reliable and a support for fellow team members.
Tech-savvy enough to work effortlessly across multiple IT platforms and simultaneous tasks.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

employment jobs in west end qld

Inbound Customer Service Consultant

Cabin Crew

Customer Service Officer -116 Queen Street

Guest Services Agent

Delivery Professional 3 (Full-Time) – BRISBANE - QLD

Restaurant Host | The Plough Inn | Redcape Hospitality

Casual - Food & Beverage Attendant

CAMPAIGN | Brisbane, Gold Coast & Redbank | Freight Air Cargo Examination Officer

HR/Recruitment Coordinator

Shuttle Bus Driver

Home Care Administration Officer

Office Manager

Casual Sales Assistant | BONDS | Indooroopilly

Disability Support Worker

Job Coach (IEA) Chermside

Cinema Worker Level 2

Part time Barista - Myer Centre

Front of House Supervisor | The Plough Inn | Redcape Hospitality

Customer Advisor

Disability Support Worker (Casual)

I want to receive the latest job alert for employment in west end qld

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