In-Demand Customer service attendant Jobs in Wakeley, Nsw

Event Cinemas Liverpool - General Cinema Worker
EVT Group —Liverpool NSW
- Management
- Customer service
- No degree
Full-time Club Supervisor / Relief Duty Managers - St Johns Park Bowling Club
St. Johns Park Bowling Club —St Johns Park NSW
- $32.18 - $57.65 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
- Professional development assistance
Quick Apply
2d
Customer Service Attendant - Triglav & Mekong
Mounties Group —St Johns Park NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
4d
Food and Beverage Attendant
Visy Dior Hotels International —Norwest NSW
- From $27.08 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Gaming and Bar Attendant
Canley Heights hotel —Canley Heights NSW
- $33 - $54 an hour
- Hospitality
- Customer service
- In-person
Quick Apply
3d
Gaming and Bar Attendant
Ramada Hotel & Suites Cabramatta —Cabramatta NSW
- $33 - $66 an hour
- Weekend availability
- Customer service
- Food service experience
- In-person
Quick Apply
Full-Time Duty Manager - St Johns Park Bowling Club
St Johns Park Bowling Club —St Johns Park NSW
- Weekend availability
- Microsoft Office
- Supervising experience
- In-person
- Employee assistance program
Quick Apply
1d
Opportunities to work within DOOLEYS
DOOLEYS LIDCOMBE CATHOLIC CLUB LTD —Lidcombe NSW
- Customer service
Customer Service Attendant - PARRA Group
Parra Leagues Group —Parramatta NSW
- $500 - $5,000 a month
- Temporary
- Customer service
- POS
- Free food
Quick Apply
Bar and Gaming Attendant
Fairfield Hotel —Fairfield NSW
- From $34.96 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick Apply
Casual Bottle Shop Attendant - Greenfield Tavern
Sonnel Hospitality —Greenfield Park NSW
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply
8d
Crèche Worker/Reception worker
New Dimensions Health Club —Mount Druitt NSW
- $21.10 - $29.04 an hour
- Weekend availability
- Childcare
- CPR Certification
- Customer service
- Gym membership
Quick Apply
8d
Cinema Worker Level 2
EVT Group —Blacktown NSW
- Management
- Customer service
- No degree
Food and Beverage Attendant | Prospect Hotel Motel | Redcape Hospitality
Redcape Hospitality —Prospect NSW
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Food & Beverage Attendants | Cedars Tavern
Redcape Hotel Group —Emerton NSW
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
14d
Casual Bar / Gaming Attendant - Greenfield Tavern
Sonnel Hospitality —Greenfield Park NSW
- Hospitality
- Bar
- Customer service
Quick Apply
Chai & Food Bar Assistants
Ambi's Chai —Pennant Hills NSW
- $18 - $28 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
9d
Casual Gaming Attendant - Crossroads Hotel
Sonnel Hospitality —Casula NSW
- Hospitality
- Customer service
Quick Apply
Lounge Services Attendant - marhaba Airport Lounge
dnata —Luddenham NSW
- Rotating roster
- Hospitality
- Communication skills
- Annual leave
3d
Beverage & Gaming Attendant - Mounties
Mounties Group —Mount Pritchard NSW
- Part-time
- Bar
- Customer service
- Communication skills
6d

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Event Cinemas Liverpool - General Cinema Worker

EVT Group
Liverpool NSW

Apply Now

Job Details

Casual

Qualifications

Management
RSA
Customer service
Property maintenance
TMS
Cleaning
Security
LMS

Full Job Description

Title: Cinema Employee Level 2

Position Overview:
A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level.
Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard.
Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks.
Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level.
Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas.
May be undertaking training as a bio-box operator, subject to routine supervision.

Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities.
We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values.
Our Goals

Growing revenue above market
Maximise assets
Business transformation

Our Values

Empowerment: We make it happen
Possibilities: We evolve and innovate
Community: We make the connection

Cinema Worker Level 2 Key Accountabilities

General Cinema Duties
Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.
Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level.
Actively contribute to and participate in all cinema campaigns.
Follow Workplace Health and Safety policies and procedures including emergency procedures.
Attend and complete all mandatory training sessions as designated by EVT.
Assist fellow employees as needed, fostering a cooperative and supportive work environment.
Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area.
Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks.
Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices.
Security knowledge and awareness.
Queue management and crowd control.
Lost property maintenance.
Retail Customer Service
Proficiency in register operation and ticketing systems.
Product and service knowledge.
Cash preparation and responsibility for own till.
Conduct self-audits and ensure financial balance through attention to detail and accuracy.
Prepare food and beverages for sale, ensuring a high standard of quality and product presentation.
Maintain product stock levels and presentation, in accordance with planograms where applicable.
Assist with stock control through accurate stock handling. Support preparation for stocktake as required.
RSA qualifications as required.
Cinema Attendant
Maintain an elevated standard of customer service by prioritising and attending to their needs proactively.
Presentation and minor maintenance of games machines.
Queue management and crowd control including allocated seating management.
Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level.
Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues.
4. Bio-Box Training
Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats.
Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation.
Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery.
Monitor the delivery of alternative content including live satellite streaming and special event screenings.
TMS daily scheduled session check.
Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.).
Knowledge in film programming.
General maintenance within the cinema complex as appropriate to skill and knowledge at this level.

KPI’s

KPI - Operational Responsibility for Cinema

NPS results.
Achieve a sound level of competence in cash handling.
Food and beverage prepared and served to a high standard and in a timely manner.
Performs effective suggestive selling and upselling techniques.
Accurate handling of stock.
Completes service checklists.
Effectively manages cinema turnaround times.
General level of interest in the role.
Willingness to help others.
Support of fellow employees.

Skills and Experience

These are the desired skills and experience for this role:

Competent in basic Maths and English
Competent in cash handling

Behavioural Capabilities
The following are the mindsets and behaviours required for this role:

Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment.
Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
Communication: Displays effective communication with all team members and customers.
Decision Making: Ability to make effective decisions.
Work Standards: All tasks are completed to the highest standards.
Personal Presentation: Maintains personal presentation and grooming.
Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.

Apply Now

Refine Your Search

customer service attendant jobs in wakeley, nsw

Event Cinemas Liverpool - General Cinema Worker

Full-time Club Supervisor / Relief Duty Managers - St Johns Park Bowling Club

Customer Service Attendant - Triglav & Mekong

Food and Beverage Attendant

Gaming and Bar Attendant

Gaming and Bar Attendant

Full-Time Duty Manager - St Johns Park Bowling Club

Opportunities to work within DOOLEYS

Customer Service Attendant - PARRA Group

Bar and Gaming Attendant

Casual Bottle Shop Attendant - Greenfield Tavern

Crèche Worker/Reception worker

Cinema Worker Level 2

Food and Beverage Attendant | Prospect Hotel Motel | Redcape Hospitality

Food & Beverage Attendants | Cedars Tavern

Casual Bar / Gaming Attendant - Greenfield Tavern

Chai & Food Bar Assistants

Casual Gaming Attendant - Crossroads Hotel

Lounge Services Attendant - marhaba Airport Lounge

Beverage & Gaming Attendant - Mounties

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