In-Demand Transport planner Jobs in Victoria

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
9d
Logistics Planner
SPS Express —Melbourne VIC
- $72,000 a year
- Microsoft Excel
- Management
- ERP systems
- Free food
Quick Apply
3d
Civil Planner
Civil Project Partners —Spring Hill VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
SAPM Administration Lead
Victorian Government —Melbourne VIC
- $35,000 - $39,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
6h
Client Assessment & Support Planner
Uniting Vic.Tas —Blackburn VIC
- Full-time
- Hybrid work
- Research
- Administrative experience
- Care plans
- Annual leave
- Parental leave
2d
Planner
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
6d
Strategic Planner - Northern Freight
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
1h
Specialist – Senior Scheduler
Kinetic —Melbourne VIC
- Full-time
- Presentation skills
- Organisational skills
12d
Environmental Impact Assessment Lead - Relocate to Townsville
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Budgeting
- Relocation assistance
12d
Project Planner/Construction Programmer
RP Infrastructure —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Organisational skills
Statutory Planner
Victorian Government —Gippsland VIC
- $100,894 - $114,476 a year
- Full-time
- Engineering
1d
Maintenance Planner
Ventia Pty Limited —Laverton North VIC
- Contract
- Management
- Maintenance
- Organisational skills
7d
Senior Distribution Planner
Asahi Beverages —Melbourne VIC
- Full-time
- Manufacturing
13d
Learning Specialist - Building Capacity Leader
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Leadership
- Teaching
12d
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Traffic Engineer
TraffixGroup —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
SAPM Administration Lead
Austin Health —Heidelberg VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
8h
Principal - Transport Decarbonisation (ZEB)
AECOM —Docklands VIC
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
7d
Urban Planner
Merri-bek City Council —Coburg VIC
- $86,000 - $97,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
8d
ANZ Tunnelling Lead
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Construction experience
14d

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
9 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

transport planner jobs in victoria

Trainee Graduate

Logistics Planner

Civil Planner

SAPM Administration Lead

Client Assessment & Support Planner

Planner

Strategic Planner - Northern Freight

Specialist – Senior Scheduler

Environmental Impact Assessment Lead - Relocate to Townsville

Project Planner/Construction Programmer

Statutory Planner

Maintenance Planner

Senior Distribution Planner

Learning Specialist - Building Capacity Leader

Help Desk Technician

Traffic Engineer

SAPM Administration Lead

Principal - Transport Decarbonisation (ZEB)

Urban Planner

ANZ Tunnelling Lead

I want to receive the latest job alert for transport planner in victoria

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