In-Demand Level 1 2 Jobs in Sydney Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Crew Member
HOYTS —Cronulla NSW
- Part-time
- Annual leave
Freelance Account Executive (based in Sydney) for Global Event Agency
Sector Global —Sydney Central Business District NSW
- Temporary
- Hybrid work
Quick Apply
12d
Consultant - Application Support
IBS Software —Sydney NSW
- $114,080 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
Chefs and Cooks All Levels
The Restaurant Pendolino —Sydney NSW
- $76,000 - $85,000 a year
- In-person
- Restaurant experience
- Kitchen experience
- Employee discount
- Free food
Quick Apply
10d
Junior System Analyst
Harris Farm —Homebush West NSW
- $80,000 - $85,000 a year
- Full-time
- ERP systems
- Data analysis skills
- SQL
12d
Group Insurance Summer Intern
Zurich Insurance —North Sydney NSW
- Internship
7d
Casual Educator - OSHC
The Kids Cottage —Mosman NSW
- $37.11 - $43.31 an hour
- Senior Secondary Certificate of Education
- Experience working with children
- Education
- Professional development assistance
Quick Apply
6d
Executive Support Officer
Independent Commission Against Corruption —Sydney NSW
- $108,276 - $120,075 a year
- Full-time
- Management
- Administrative experience
- Communication skills
- Work from home
13d
Clinical Development Analyst - Computer Assisted Coding
Solventum —North Ryde NSW
- Full-time
- Anatomy knowledge
- Computer skills
- AI
Office Manager
Workspace365 —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- No degree
- In-person
Quick Apply
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Junior Litigation Lawyer | Office of the General Counsel | Sydney or Melbourne
Deloitte —Sydney NSW
- Organisational skills
- Communication skills
- Time management
- Parental leave
11d
Trainee - Stage 1
NSW Health —Bankstown NSW
- Medicine
- Communication skills
- Time management
Administration Officer
St Vincent's Hospital Network —Sydney NSW
- $69,272.27 - $71,570.21 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
Project Analyst / Project Officer
Health System Support Group —Sydney NSW
- $114,251 - $140,201 a year
- Full-time
- Communication skills
- Negotiation
Level 2 - Service Technician
Epic IT —Bondi NSW
- Full-time
- Azure
- Bachelor's degree
- In-person
- Work from home
Quick Apply
Administration/Accounts Officer
Maroota Sandstone Quarry —Leichhardt NSW
- $28 - $35 an hour
- Microsoft Excel
- Administrative experience
- Front desk
Quick Apply
Service Delivery Analyst
Northern Beaches Council —Northern Beaches NSW
- $105,821.37 - $122,981.63 a year
- Full-time
- Wellness program
12d

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level 1 2 jobs near sydney nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

level 1 2 jobs in sydney nsw

IT Service Desk Engineer, Level 1 - Secom

Part Time Customer Service Officer - Operations

Crew Member

Freelance Account Executive (based in Sydney) for Global Event Agency

Consultant - Application Support

Chefs and Cooks All Levels

Junior System Analyst

Group Insurance Summer Intern

Casual Educator - OSHC

Executive Support Officer

Clinical Development Analyst - Computer Assisted Coding

Office Manager

Client Service Consultant

Junior Litigation Lawyer | Office of the General Counsel | Sydney or Melbourne

Trainee - Stage 1

Administration Officer

Project Analyst / Project Officer

Level 2 - Service Technician

Administration/Accounts Officer

Service Delivery Analyst

I want to receive the latest job alert for level 1 2 in sydney nsw

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