In-Demand Service associate Jobs in Sydney, Nsw

Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Retail Customer Service Officer
Australia Post —Miranda NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Pastor (2 Positions)
Sydney Next Church —Castle Cove NSW
- $79,500 a year
- Full-time
- Management
- Master's degree
- Administrative experience
Quick Apply
Receptionist
Compass Group Australia —Sydney NSW
- $72,500 a year
- Full-time
- Customer service
- Front desk
- Office experience
- Parental leave
Casual Retail Sales Associate - Eastgardens
Amplifon —Eastgardens NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
Junior/Associate Full Stack Engineer
DingGo —Rhodes NSW
- $85,000 a year
- Full-time
- Hybrid work
- Writing skills
- AWS
- Software development
Quick Apply
Associate Key Account Manager
ResMed —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Study Start Up Associate I/ II
ICON Plc —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Health insurance
- Dental insurance
Assistant Restaurant Manager
OHTO PTY LTD —South Hurstville NSW
- $80,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
Quick Apply
Casual Sales Associate
Coach —Chatswood NSW
- Part-time
- Sales
- English
- POS
Program Assistant NYU Sydney
New York University —Sydney NSW
- Full-time
- Writing skills
- Administrative experience
- Bachelor's degree
Senior / Clinical Research Associate
IQVIA —North Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Client Executive
NetApp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AI
- Annual leave
- Employee assistance program
Applied Behaviour Analysis (ABA) therapist
Morgan's Grove —Turramurra NSW
- $30 - $35 an hour
- Call employer
- English
- Working with children
- Education
Quick Apply
6d
Food & Beverage Attendant
Compass Group Australia —Sydney NSW
- $31 an hour
- Full-time
- Customer service
- Restaurant experience
- Hotel experience
Associate Product Manager - Australia
Aurora Energy Research —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Health insurance
- Annual leave
Commis Chef
Compass Group Australia —Sydney NSW
- $30.96 an hour
- Part-time
- Customer service
- Communication skills
Loss Prevention Customer Service Associate Haymarket
TJX Australia —Haymarket NSW
- Weekend availability
- Customer service
- Communication skills
- Annual leave
13d

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Associate Service Operations Specialist

SITA Switzerland Sarl
North Sydney NSW

Apply Now

Job Details

Permanent | Full-time | Contract

Benefits

Work from home
Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Overview:

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained.

KEY RESPONSIBILITIES

Candidates for this role must be Australian citizens

Support operational activities for assigned customer accounts
Track service requests, delivery actions, and milestones using internal systems
Assist with coordination between internal teams to progress customer work
Maintain accurate records, trackers, and customer data
Support invoicing and billing processes by confirming delivery status
Prepare basic reports, summaries, and status updates
Respond to customer queries and assist with information requests
Identify and escalate delivery risks, delays, or data issues to senior team members
Follow established processes and contribute to continuous improvement

Qualifications:

EXPERIENCE

1–3 years’ experience in an operations, customer support, administration, or service delivery role
Experience working with external customers is desirable
Exposure to government, regulated environments, or contract‑based services is an advantage
Early‑career candidates with relevant transferable experience are encouraged to apply

KNOWLEDGE & SKILLS

Strong organisational and time‑management skills
High attention to detail and accuracy
Ability to manage multiple tasks and priorities
Clear written and verbal communication skills
Confidence using Microsoft Office (Excel, Word, Outlook, Teams)
Willingness to learn new systems and processes
Understanding of service delivery or operational workflows (desirable)

PROFESSION COMPETENCIES

Customer‑focused and service‑oriented approach
Reliable, proactive, and accountable
Ability to work well in a team environment
Comfortable following processes and guidelines
Willingness to ask questions and learn
Professional judgement to know when to escalate issues

CORE COMPETENCIES

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

EDUCATION & QUALIFICATIONS

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply Now

Refine Your Search

service associate jobs in sydney, nsw

Associate Service Operations Specialist

Retail Customer Service Officer

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Associate Pastor (2 Positions)

Receptionist

Casual Retail Sales Associate - Eastgardens

Junior/Associate Full Stack Engineer

Associate Key Account Manager

Study Start Up Associate I/ II

Assistant Restaurant Manager

Casual Sales Associate

Program Assistant NYU Sydney

Senior / Clinical Research Associate

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Associate Client Executive

Applied Behaviour Analysis (ABA) therapist

Food & Beverage Attendant

Associate Product Manager - Australia

Commis Chef

Loss Prevention Customer Service Associate Haymarket

I want to receive the latest job alert for service associate in sydney, nsw

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