In-Demand Offering manager Jobs in Sydney, Nsw

Customer Support Consultant
REA Group —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Café
- Parental leave
4d
Volunteer Retail Assistant - Balgowlah Salvos Stores (NSW)
Salvos Stores Australia —Balgowlah NSW
- Part-time
Volunteer Retail Assistant - Fairfield NSW Salvos Stores (NSW)
Salvos Stores Australia —Fairfield NSW
- Part-time
Graduate Analyst - ISO
Perpetual Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Finance
- Work from home
Senior Manager, Investment Operations, Perpetual Wealth Management
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Research
- Analysis skills
- Work from home
Service Delivery Manager, Asset Management
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- No degree
- Work from home
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Fleet Manager
ONS TRANSPORT —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Analysis skills
- No degree
- Travel reimbursement
- Parental leave
Quick Apply
4d
Senior Value and Access Manager
AbbVie —Sydney NSW
- Full-time
- Hybrid work
- Management
- Administrative experience
- Bachelor's degree
7d
Strategy and Transformation - Senior Manager/Manager
BDO —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Health insurance
- On-the-job training
Area Manager - Sydney
Quayclean —Sydney NSW
- Weekend availability
- Organisational skills
- Cleaning
- Leadership
- Travel reimbursement
- Employee assistance program
Project Manager - Global Services | Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Hybrid work
- Annual leave
- Opportunities for advancement
Partner Sales Manager - Wiise
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Sales
- ERP systems
- AI
- Parental leave
Quick Apply
6d
State Service Sales Manager NSW/ACT
Dormakaba Group —Moorebank NSW
- Full-time
- CRM software
- Sales
- Salesforce
3d
Product Manager
DHL —Matraville NSW
- Product management
- Negotiation
13h
Strategy & Operations Senior Manager, Australia
Whatnot —Sydney NSW
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Assistant Manager
Storage King —Rozelle NSW
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Parental leave
Senior Manager | Trustee Services
Link Group —Sydney NSW
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Health insurance
- Parental leave
Assistant Lounge Manager
Compass Group Australia —Mascot NSW
- $90,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
- Parental leave

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offering manager jobs near sydney, nsw

Customer Support Consultant

REA Group -
Sydney NSW

Apply Now

Job Details

Full-time
4 days ago

Benefits

Birthday leave
Matched giving program
Parental leave
Paid volunteer leave

Qualifications

Salesforce
Slack
Analysis skills
Zendesk

Full Job Description

Kickstart your career at Australia’s number one address in property!
Join a collaborative team delivering great customer experiences!
Permanent full time role based in Sydney.

We're REA
With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

The Customer Support team sits within our Customer Group. The group supports the organisation to deliver customer & operational excellence; use data to deliver customer solutions that ensure the profitability and sustainability of the REA Group; and deliver future focused strategic and operational planning.

The Customer Support Consultant is the front-line customer service interface for REA Group’s customers, consumers and internal stakeholders. You will be joining a team who are passionate about service and the loyalty of our customers.

What the role is all about

Resolve issues with our customers via phone, email and web chat in an empathetic, professional and timely manner
Be digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous experience with these would give you bonus points)
Balance customer demand and multi-tasking in a fast-paced customer contact environment
Work as part of a high performing team, driving for performance excellence
Communicate with colleagues across all levels of the organisation, influencing to find the best customer outcome
Proactively identify opportunities to innovate and improve the employee experience, customer experience and operational excellence
Provide thoughtful and insightful feedback to improve REA products and services

Who we’re looking for

1+ years’ experience in a fast-paced, customer-facing environment (e.g. retail, hospitality, contact centre, real estate or similar)
Someone with strong technical proficiency; with proven ability to multitask, utilising multiple systems while on the phone with customers, and pick up new systems quickly.
Experience in real estate roles like leasing consultant, property manager or similar are highly beneficial
Demonstrated experience of going above and beyond delivering service that promotes customer loyalty and advocacy through clear communication, positive language, active listening and empathy
Experience resolving customer problems in a timely manner through strong analysis and decision making, persuasion skills and being adaptable to meet customer needs
Demonstrating resilience, taking accountability for the customer experience and displaying a continuous improvement mindset
Ownership: taking accountability for the customer experience and displaying a continuous improvement mindset
Demonstrated growth mindset and enthusiasm for learning

When you apply, please include a brief cover letter letting us know why you’re interested in REA, this role, and an example of a time you turned around a challenging customer situation.

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.

Some of our Perks & Benefits include:

A hybrid and flexible approach to working
Flexible leave options including, birthday leave and purchase additional leave
Flexible parental leave offering for primary and secondary carers
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more eﬀective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

Apply Now

Refine Your Search

offering manager jobs in sydney, nsw

Customer Support Consultant

Volunteer Retail Assistant - Balgowlah Salvos Stores (NSW)

Volunteer Retail Assistant - Fairfield NSW Salvos Stores (NSW)

Graduate Analyst - ISO

Senior Manager, Investment Operations, Perpetual Wealth Management

Service Delivery Manager, Asset Management

Mortgage Broker

Operations Manager - NDIS Service Provider

Fleet Manager

Senior Value and Access Manager

Strategy and Transformation - Senior Manager/Manager

Area Manager - Sydney

Project Manager - Global Services | Sydney

Partner Sales Manager - Wiise

State Service Sales Manager NSW/ACT

Product Manager

Strategy & Operations Senior Manager, Australia

Assistant Manager

Senior Manager | Trustee Services

Assistant Lounge Manager

I want to receive the latest job alert for offering manager in sydney, nsw

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