In-Demand Junior internal Jobs in Sydney, Nsw

Junior Technical Support Analyst - 0.4 FTE
Standards Australia —Sydney NSW
- Full-time
- University
- In-person
Quick Apply
Junior Contract Administrator
Texco Contracting —Alexandria NSW
- $80,000 - $90,000 a year
- Full-time
- Engineering
- Administrative experience
- Bachelor's degree
- Work from home
Quick Apply
Junior Sustainability Program Lead
Kearney —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
- Health insurance
Junior Document Controller
John Holland —Sydney NSW
- Microsoft Office
- Administrative experience
- Organisational skills
- Parental leave
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Administrator / Sales Support Administration
MP Operations —Peakhurst NSW
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Junior IT Support Analyst
Havas Group —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
2d
Junior Data Analyst/Scientist
International Institute of Data & Analytics —Chippendale NSW
- SQL
- Scripting
- Software development
Junior Business Analyst - Mergers & Acquisitions
Rentokil Initial —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Junior Accountant
Mainbrace Constructions —St Leonards NSW
- $90,000 - $106,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
Quick Apply
9d
Junior Depot Supervisor
Brighton Coach Pty Ltd —Turrella NSW
- $75,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Junior Purchasing Officer
Cubic Corporation —Sydney NSW
- Full-time
- Customer service
- ERP systems
- Communication skills
Junior Product & Brand Manager
Valvoline Global Operations —Baulkham Hills NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
8d
Website and Social Media Administrator
Rev. Bill Crews Foundation —Ashfield NSW
- $29.99 - $30.00 an hour
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
10d
Royalty Coordinator
Universal Music Group —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Clinical AI Research Assistant
Insight Timer —Sydney NSW
- Overtime
- Remote
- Doctoral degree
- Research
- Master's degree
Quick Apply
Software Engineer
The Garvan Institute of Medical Research —Sydney NSW
- Full-time
- Computer Science
- DevOps
- Master's degree
- Parental leave
Network Technical Specialist
Infosys —Sydney NSW
- $82,544 - $87,992 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave

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junior internal jobs near sydney, nsw

Junior Technical Support Analyst - 0.4 FTE

Standards Australia -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Help desk

Full Job Description

Not-for-profit, Australia's leading standards body
Located near Wynyard and Circular Quay
Employer of Choice Award winner 2023 and 2024

Who are we?

Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 200 professionals dedicated to helping shape Australia’s future and fulfilling our mission of empowering communities.

Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.

About the role

The Technical Support Analyst provides friendly, practical IT support to SA employees (and approved vendors) via face-to-face, phone and Microsoft Teams. The role is primarily focused on Level 1 support and day-to-day user assistance, with some Level 2 troubleshooting as required.

As the first point of contact for IT requests and incidents, the Technical Support Analyst logs and manages tickets in line with Service Desk processes, provides clear updates, and escalates issues to specialist teams when needed to meet agreed service levels.

This is an internal customer-facing role working only onsite to support staff. The position is offered on a part-time basis, with 2 days per week onsite in the office with an option to work up to 3 days per week onsite.

What you’ll do

Act as a first point of contact for IT incidents and service requests via phone, email and in-person support.
Provide Level 1 support and basic Level 2 troubleshooting across end-user devices, standard applications and SaaS platforms.
Resolve requests where possible at first contact and provide clear updates to users, escalating appropriately to meet agreed service levels.
Log, categorise and prioritise incidents and service requests, maintaining accurate notes and outcomes through to closure.
Provide first-line support for meeting room and audio-visual (AV) technology (e.g., Microsoft Teams Rooms, displays, cameras and microphones) and escalate faults when required.
Escalate unresolved issues to the appropriate IT team or vendor, providing relevant troubleshooting details.
Assist with basic setup and support of standard hardware and software, following agreed procedures.
Support common workplace technologies including laptops, mobile devices, printers, Microsoft 365 and collaboration tools.
Maintain clear ticket notes and simple documentation for common issues and fixes.
Contribute to the knowledge base by capturing helpful tips, known issues and workarounds.
Support onboarding and offboarding activities as assigned (e.g., basic account setup requests, access changes and equipment preparation), in line with documented processes.
Work with other IT teams and vendors to resolve issues, escalating and following up as required.
Follow Service Desk processes and contribute ideas for small improvements to user support.

You will bring

Studying an Information Technology course at University or TAFE.
Experience in an IT Service Desk, any customer support, or technical help role, providing first level support to end users (Desirable but not essential).
Working knowledge of common end-user technology (Windows laptops/desktops, peripherals, Microsoft 365 and standard business applications).
Familiarity with logging and managing incidents and service requests, including prioritisation, communication and escalation. (Desirable but not essential).
Ability to troubleshoot and resolve routine technical issues remotely and in person, with a strong focus on customer service.
Exposure to user lifecycle activities (e.g., onboarding/offboarding coordination, access requests and equipment provisioning) is desirable.
Comfortable documenting solutions clearly and contributing to a simple knowledge base.
Relevant IT certifications (e.g., ITIL Foundation, Microsoft, CompTIA) are welcome but not essential.

Nice to have

Teamwork - Works collaboratively within the Service Desk and broader IT team to achieve shared outcomes and deliver consistent, high‑quality support.
Results Focused - Takes ownership of tasks and tickets, following issues through to resolution with a strong focus on accuracy, quality, and meeting agreed service levels.
Customer Focused - Proactively understands and responds to the needs of internal and external customers.
Communication - Communicates technical information clearly, concisely, and accurately, selecting the most effective medium for the audience and situation.
Analytical & Problem Solving - Applies logical thinking and initiative to diagnose and resolve issues efficiently, escalating only when appropriate and with clear supporting information.
Technology & Learning - Demonstrates a strong willingness and ability to learn, adapt, and support new technologies, systems, and software as the environment evolves.

Culture & Benefits

Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.

We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition - helping you thrive at work and beyond.

What's next?

If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role. Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.

At Standards Australia, we are proud to be an equal opportunity employer, and we are committed to fostering a working environment that values diversity, inclusion, and belonging. Our mission is to empower our communities, and in doing so, we strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact [email protected]

Quick Apply

Refine Your Search

junior internal jobs in sydney, nsw

Junior Technical Support Analyst - 0.4 FTE

Junior Contract Administrator

Junior Sustainability Program Lead

Junior Document Controller

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Office Administrator / Sales Support Administration

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Junior IT Support Analyst

Junior Data Analyst/Scientist

Junior Business Analyst - Mergers & Acquisitions

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Junior Accountant

Junior Depot Supervisor

Junior Purchasing Officer

Junior Product & Brand Manager

Website and Social Media Administrator

Royalty Coordinator

Clinical AI Research Assistant

Software Engineer

Network Technical Specialist

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