In-Demand Direct support worker Jobs in Sydney, Nsw

Self-Managed & Community Care Partner
Bannister in Home Care —Surry Hills NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
Quick Apply
12d
Disability Support Worker, Active Night Shift
Rehoboth Comprehensive Care Services —South Granville NSW
- From $35.50 an hour
- 12 hour shift
- Management
- First Aid Certification
- No degree
Quick Apply
5d
Cleaners for NDIS clients
Western Sydney Services —Parramatta NSW
- From $35 an hour
- Part-time
- No experience needed
- Cleaning
- In-person
- Travel reimbursement
- On-the-job training
Quick Apply
4d
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting —Leichhardt NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Wanted - Aged Care In-Home Carers - NORTH SHORE & NTH BEACHES
Daughterly Care Community Services Ltd —Mosman NSW
- From $40.76 an hour
- Monday to Friday
- In-person
- Travel reimbursement
- Paid training
Quick Apply
3d
Disability Support Worker
Enaya —Sydney NSW
- $34.50 an hour
- Experience working with children
- Education
- In-person
- Travel reimbursement
Quick Apply
9d
Support Worker
Direct Focus Solutions —Kingsford NSW
- From $40 an hour
- Call employer
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
3d
Support Worker - Northmead and Macquarie Park
Vitalis Healthcare at Home —Macquarie Park NSW
- Temporary
- CPR Certification
- First Aid Certification
- No degree
Quick Apply
Disability Support Worker (Senior)
KOOKI Kommunity —Bankstown NSW
- $45.28 - $49.41 an hour
- Writing skills
- First Aid Certification
- No degree
- Travel reimbursement
Quick Apply
3d
House Support Lead
Sahara Services Australia Pty Ltd —Mount Colah NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- First Aid Certification
- In-person
- COVID-19 protective measures
- Parental leave
Quick Apply
Personal Care Assistant - Regional NSW
Catholic Healthcare —Sydney NSW
- From $76,515 a year
- Weekend availability
- Management
- Care plans
- Health insurance
- Parental leave
Quick Apply
Support Worker/Administrator
Brave Boughton —Sutherland Shire NSW
- From $35 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Exercise Physiologist – Community Aged Care (Casual) Rozelle, NSW
Santa Clara Home Care —Rozelle NSW
- $66 - $80 an hour
- Overtime
- Education
- Bachelor's degree
- First Aid Certification
- Travel reimbursement
- Referral program
Quick Apply
4d
Service Manager - Mascot Area
Junior Adventures Group —Mascot NSW
- $79,499 - $82,000 a year
- Full-time
- Experience working with children
- Leadership
- Employee assistance program
- Gym membership
Quick Apply
Dementia Care / Disability / Mental Health Worker
Community Home Australia —Westmead NSW
- From $35 an hour
- Part-time
- Medication administration
- Administrative experience
- Education
- Gym membership
- Professional development assistance
Quick Apply
Legal Assistant | Commercial Litigation
TurksLegal —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Male Disability Support Worker, Night Shift, Tagalog Speaking
MHCS —South Granville NSW
- From $35.50 an hour
- Part-time
- In-person
Quick Apply
5d
Home Care Support Worker - North Shore Area
Vitalis Healthcare at Home —Lane Cove NSW
- Temporary
- CPR Certification
- First Aid Certification
- No degree
Quick Apply
Inside Sales Representative (6-Month Contract)
MiniMed —Macquarie Park NSW
- Full-time
- CRM software
- Sales
- Salesforce
12d
Care Worker
BaptistCare —North Sydney NSW
- $34.42 an hour
- Part-time
- Care plans
- Communication skills
- Referral program

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Self-Managed & Community Care Partner

Bannister in Home Care -
Surry Hills NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
12 days ago

Qualifications

CPR Certification
Management
Certificate IV
Driver Licence
First Aid Certification
Assistive technologies
Care plans
Communication skills

Full Job Description

Self-Managed & Community Care Partner

Support at Home | Aged Care

About the Role

We are looking for an experienced, organised and client-focused Self-Managed & Community Care Partner to join our Support at Home team.

This is a diverse and rewarding role combining self-managed client coordination, care planning, community engagement and operational support. You will take ownership of the self-managed client journey while also being a key first point of contact for prospective clients, families, referral partners and members of the community.

You will work closely with Care Partners, Clinical Care Partners and the broader team to ensure clients receive responsive, person-centred support that helps them achieve their goals and make the most of their Support at Home funding.

Key Responsibilities

Self-Managed Client Support

You will be responsible for coordinating our self-managed Support at Home clients, including:

Managing client onboarding, assessments and ongoing reviews
Developing, reviewing and maintaining individualised care plans
Supporting clients to understand and manage their Support at Home budgets
Managing the self-managed portal and reviewing submitted invoices
Ensuring invoiced services are appropriate, meet program inclusions and exclusions, and are reflected in the client's care plan and budget
Ensuring third-party supplier compliance
Supporting Assistive Technology and Home Modifications (AT-HM) requirements
Liaising with Clinical Care Partners for clinical consultations and higher-needs supports
Maintaining accurate and timely client records within AlayaCare
Recording Care Management activities
Ensuring documentation and service delivery meet relevant Support at Home and organisational requirements

Community & Client Engagement

As an important first point of contact, you will:

Respond to enquiries from prospective clients and their families
Have meaningful conversations to understand each person's circumstances, needs, goals and how they would like to use their funding
Explain available services and help prospective clients understand their options
Coordinate handovers to the appropriate local Care Partner to arrange an initial meeting
Coordinate onboarding directly where the client chooses to self-manage
Develop and maintain positive relationships with referral sources
Provide responsive telephone support and direct enquiries to the appropriate team
Assist with resolving Care Partner enquiries where possible and keep the relevant Care Partner informed
Ensure all client contact is accurately documented in AlayaCare

Team & Operational Support

You will also play an active role within the broader team by:

Participating in operational, Care Partner and team meetings
Preparing reports and information for meetings as required
Assisting with training and education during Support Worker Training Days
Supporting continuous improvement initiatives
Assisting the wider team with activities and priorities as required

About You

You are someone who genuinely enjoys helping older people navigate their care options and can balance excellent client service with strong administration, compliance and attention to detail.

You will ideally bring:

Experience within Support at Home, Home Care Packages, community aged care or a similar care environment
A strong understanding of person-centred care and goal-based care planning
Experience with client assessments, care plans and budget management
Knowledge of Support at Home funding, service inclusions and exclusions, or the ability to quickly develop this knowledge
Strong communication skills and confidence speaking with prospective clients, families and referral partners
The ability to build rapport and understand what is important to each client
Strong organisational and time-management skills
Excellent attention to detail, particularly when reviewing budgets, invoices and documentation
Confidence working across multiple systems and managing competing priorities
A collaborative approach and the ability to work effectively with Care Partners, clinicians, support workers and external providers
Current driver licence with no restrictions
Minimum Certificate IV Individual Support or similar
Current police check or NDIS worker screening check with no restrictions
Current first aid and CPR certificate or willingness to obtain
Experience using AlayaCare or a similar care management system would be highly regarded

What Success Looks Like

In this role, success means our self-managed clients feel informed, supported and confident in managing their care, while their services, budgets and documentation remain accurate and compliant.

You will also help ensure prospective clients receive a warm, knowledgeable and responsive first experience with our organisation, with clear communication and a smooth transition into services.

Why Join Us?

This is an opportunity to take on a varied role where you can make a meaningful difference to the experience of older people and their families.

You will be part of a collaborative team committed to delivering responsive, flexible and person-centred care, with the opportunity to contribute not only to individual client outcomes but also to the ongoing development and improvement of our Support at Home services.

Pay: $85,000.00 – $95,000.00 per year

Work Location: Hybrid remote in Surry Hills NSW 2010

Quick Apply

Refine Your Search

direct support worker jobs in sydney, nsw

Self-Managed & Community Care Partner

Disability Support Worker, Active Night Shift

Cleaners for NDIS clients

NDIS Support Coordinator Fixed Term (Sydney Metro)

Wanted - Aged Care In-Home Carers - NORTH SHORE & NTH BEACHES

Disability Support Worker

Support Worker

Support Worker - Northmead and Macquarie Park

Disability Support Worker (Senior)

House Support Lead

Personal Care Assistant - Regional NSW

Support Worker/Administrator

Exercise Physiologist – Community Aged Care (Casual) Rozelle, NSW

Service Manager - Mascot Area

Dementia Care / Disability / Mental Health Worker

Legal Assistant | Commercial Litigation

Male Disability Support Worker, Night Shift, Tagalog Speaking

Home Care Support Worker - North Shore Area

Inside Sales Representative (6-Month Contract)

Care Worker

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