In-Demand Customer insights lead Jobs in Sydney, Nsw

Senior Marketing Manager, Consumer Marketing
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
- Annual leave
- Work from home
Customer Strategy Lead
Ausgrid —Haymarket NSW
- $190,026 a year
- Full-time
- Hybrid work
- Management
- AI
- Parental leave
14d
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data and AI Risk Reduction Program Director
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Annual leave
- Work from home
Online Customer Service Specialist
Jivaro —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- AI
Expression of Interest: Area Head of Strategy, Performance & Insights
British American Tobacco —Sydney NSW
- Marketing
- Business
- Leadership
- Health insurance
- Parental leave
Supply Chain Specialist
Coregas —Yennora NSW
- $90,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Parental leave
- Employee discount
Quick Apply
Customer Operations Lead
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Parental leave
AML Risk Operations Analyst
HUB24 —Sydney NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Delivery Success Specialist
King Living —Turrella NSW
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Parental leave
Quick Apply
Customer Success Lead (Scaled)
Heidi —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- PMP
- Research
Senior Market Lead, MMS, Google Customer Solutions
Google —Sydney NSW
- Full-time
- Sales
- Business development
- Bachelor's degree
Performance & Insights Lead - CPMO
Allianz —Sydney NSW
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- Analysis skills
14d
Customer Success Manager, ANZ - Major Accounts, Sydney
Harvey —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Parental leave
Asset Policy & Analysis Lead
TAFE NSW —Sydney NSW
- $168,598 a year
- Full-time
- Analysis skills
- Communication skills
13d
Project Officer
Department of Customer Service —Sydney NSW
- $113,574 - $125,720 a year
- Full-time
- Research
- Analysis skills
- Communication skills
14d
GTM Enablement Lead
SafetyCulture —Sydney NSW
- Full-time
- Management
- Sales
- Analysis skills
- Parental leave
- Employee assistance program
Customer Systems Lead
Heidi —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Analysis skills
- Parental leave

I want to receive the latest job alert for customer insights lead in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer insights lead jobs near sydney, nsw

Senior Marketing Manager, Consumer Marketing

Macquarie Group Limited -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Benefits

Matched giving program
Annual leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging

Qualifications

Data analysis skills
Research
Marketing management
Analysis skills
Google Analytics
Marketing

Full Job Description

Our Consumer Marketing team plays a crucial role in Macquarie’s retail banking business, driving growth for our market-leading products by developing deep customer understanding and compelling go-to-market strategies. As a key member of this team, you will be responsible for driving growth across our market-leading and rapidly scaling deposits and home loan portfolios.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

In this role, you will collaborate across the Marketing ecosystem to develop and execute strategies that drive consideration and acquisition for our deposits and home loans products. You will build deep customer understanding through research and data analysis to inform marketing strategy, create compelling go‑to‑market approaches by defining strong customer value propositions and resonant storytelling, and lead the end‑to‑end delivery of integrated, multi‑channel marketing campaigns. Central to the role is rigorously measuring channel and campaign performance, translating insights into actionable recommendations, and identifying opportunities to optimise the customer journey and improve conversion across the acquisition funnel.

What you offer

7+ years of experience in a strategic marketing role, such as consumer marketing, product marketing, or growth marketing, ideally within financial services.
A proven track record of developing and executing successful go-to-market strategies that drive commercial results.
Deep experience in end-to-end campaign management, from strategy and briefing through to execution and reporting.
Expertise in leveraging customer research and data to develop actionable insights and inform marketing strategy.
Strong analytical skills with proficiency in using data to measure performance, identify trends, and drive decision-making. Experience with tools like Google Analytics is an advantage.
Demonstrated experience in customer journey mapping and implementing conversion rate optimisation (CRO) initiatives.
Excellent stakeholder management and collaboration skills, with the ability to work effectively in cross-functional teams.
A high degree of accountability and a passion for delivering outstanding customer, brand, and commercial outcomes.
Exceptional communication and storytelling ability.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Apply Now

Refine Your Search

customer insights lead jobs in sydney, nsw

Senior Marketing Manager, Consumer Marketing

Customer Strategy Lead

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Data and AI Risk Reduction Program Director

Online Customer Service Specialist

Expression of Interest: Area Head of Strategy, Performance & Insights

Supply Chain Specialist

Customer Operations Lead

AML Risk Operations Analyst

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Customer Delivery Success Specialist

Customer Success Lead (Scaled)

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Senior Market Lead, MMS, Google Customer Solutions

Performance & Insights Lead - CPMO

Customer Success Manager, ANZ - Major Accounts, Sydney

Asset Policy & Analysis Lead

Project Officer

GTM Enablement Lead

Customer Systems Lead

I want to receive the latest job alert for customer insights lead in sydney, nsw

Related Searches

Explore jobs in more locations

What role will you play?

What you offer

What we offer

About Banking and Financial Services

Our commitment to diversity, equity and inclusion

Job Seeker Tools

Employer Tools

Browse

Stay Connected