In-Demand Customer / technical support specialist Jobs in Sydney, Nsw

Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
13d
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
Marketing Specialist
Tyre Nation Pty Ltd —Moorebank NSW
- $85,000 - $95,000 a year
- Full-time
- Management
- English
- Finance
Quick Apply
Technical Product Specialist – Flooring Systems (NSW)
Uzin Utz South Pacific Ltd —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Azure
- Sales
- Analysis skills
Quick Apply
Technical Support Specialist
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Work from home
Quick Apply
Customer Experience & Tech Support Specialist
Harvey Norman —Auburn NSW
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee discount
14d
Health Systems Support Specialists
MediRecords —Sydney NSW
- From $9,000 a month
- Full-time
- In-person
- Profit sharing
- Relocation assistance
Quick Apply
9d
Technical Sales Representative (Industrial Products)
Tenet Tech Pty Ltd —Silverwater NSW
- $85,000 - $95,000 a year
- Full-time
- Sales
- Engineering
- Electrical experience
Quick Apply
IT Systems Analyst
CICS Pty Ltd —North Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Work from home
Quick Apply
2d
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Remote Technology Support Specialist
Konica Minolta Business Solutions Australia —Macquarie Park NSW
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
8d
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Inside Sales & Customer Support Specialist
Avery Dennison —Silverwater NSW
- Full-time
- CRM software
- Sales
- Marketing
Quick Apply
IT Help Desk Support Analyst
BGIS —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
7d
Amazon Connect Specialist Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Customer Experience Specialist
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Parental leave
12d
Technical Support Specialist
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
Sr. Technical Support Specialist
OpenText —North Sydney NSW
- Rotating roster
- Salesforce
- Engineering
- SQL
Software Support Specialist
AEM-OA —Sydney NSW
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Customer Service Technical Specialist
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- Customer service
- AI
- Work from home
- Parental leave

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customer / technical support specialist jobs near sydney, nsw

Associate Technical Support Specialist

Milestone Technologies, Inc. -
Sydney NSW

Apply Now

Job Details

13 days ago

Qualifications

Management
Customer service
Technical support
ServiceNow
AI
Communication skills
Help desk
Mobile devices
VPN

Full Job Description

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.

The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.

Key Responsibilities

Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
Troubleshoot common hardware, software, and access-related issues for end users.
Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
Support users across multiple operating systems including Windows, macOS, and ChromeOS.
Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
Document troubleshooting activities and follow established operational procedures and service standards.
Assist with workstation setup, onboarding activities, and equipment preparation when required.
Participate in ongoing learning opportunities to expand technical and customer support capabilities.

Preferred Skills

Strong interpersonal, communication, and customer service skills.
Interest in information technology, technical troubleshooting, and end-user support.
Ability to work collaboratively in a team-oriented environment.
Comfortable learning new technologies, tools, and processes.
Organized, dependable, and able to manage multiple support requests effectively.
Prior experience in customer-facing IT roles is helpful but not required.

Qualifications

Exposure to enterprise support environments or help desk operations.
Familiarity with ServiceNow or similar ticket management platforms.
Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
Experience using or supporting mobile devices and modern workplace technologies.

What We Offer

Opportunity to launch and grow a career in IT support and operations.
Collaborative environment with mentorship from experienced technical professionals.
Hands-on experience supporting enterprise technologies and end-user environments.
Career development opportunities, training, and internal growth potential.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply Now

Refine Your Search

customer / technical support specialist jobs in sydney, nsw

Associate Technical Support Specialist

IT Support Representative

Marketing Specialist

Technical Product Specialist – Flooring Systems (NSW)

Technical Support Specialist

Customer Experience & Tech Support Specialist

Health Systems Support Specialists

Technical Sales Representative (Industrial Products)

IT Systems Analyst

IT Support Officer

Remote Technology Support Specialist

Customer Service Representative (Inbound Contact Centre)

Inside Sales & Customer Support Specialist

IT Help Desk Support Analyst

Amazon Connect Specialist Consultant, AWS Professional Services

Customer Experience Specialist

Technical Support Specialist

Sr. Technical Support Specialist

Software Support Specialist

Customer Service Technical Specialist

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