In-Demand Client service associate investment management Jobs in Sydney, Nsw

Global Banking - Sydney Payments Client Service Associate
JPMorganChase —Sydney NSW
- Full-time
- Presentation skills
- Bachelor's degree
- AI
Commercial & Investment Bank - Credit Sales - Associate, Sydney
JPMorganChase —Sydney NSW
- Full-time
- Sales
- Finance
- Business development
Associate, Public Sector Banking - Corporate Bank
Citi —Sydney NSW
- Full-time
- Management
- Analysis skills
- Education
11d
Associate – Infrastructure Portfolio Management Group
QIC Limited —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Strategic Account Associate
Colonial First State —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Health insurance
1d
Associate, Client Solutions
Hamilton Lane —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Annual leave
10d
Client Services Associate
Nomura —Sydney NSW
- English
- Education
- Bachelor's degree
Client Services Associate
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
APAC Legal Entity Risk Management - Associate
JPMorganChase —Sydney NSW
- Full-time
- Bachelor's degree
- Organisational skills
- AI
Operations - Client Account Services - Associate
JPMorganChase —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- AI
4d
Associate, Product Specialist – APAC Private Markets
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home
Associate Private Banker
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Annual leave
- Work from home
Escala - Middle Office Operations Analyst
Focus Financial Partners —Sydney NSW
- Microsoft Excel
- Management
- Administrative experience
Senior Associate – Performance Improvement
Alvarez & Marsal —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- English
Product Associate
Perpetual Limited —Sydney NSW
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Work from home
Compliance Associate - Australia
BlackRock Investments —Sydney NSW
- Hybrid work
- Management
- In-person
- AI
- Tuition reimbursement
- Work from home
Associate - Corporate Finance and M&A
Alvarez & Marsal —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Escala - Middle Office Operations Analyst
Focus Partners Australia & Escala Partners —Sydney NSW
- Microsoft Excel
- Administrative experience
- Communication skills
Quick Apply
Capital Markets Academy 2027 - Launch Your Real Estate Career
JLL —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate — Global Valuations & Portfolio Analytics
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Work from home

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Global Banking - Sydney Payments Client Service Associate

JPMorganChase -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Presentation skills
Bachelor's degree
Risk management
AI
Negotiation

Full Job Description

JOB DESCRIPTION

Join JPMorganChase's Payments Client Service team in Sydney and take ownership of a diverse portfolio of local, regional, and global clients. You will be the trusted point of contact for clients across corporate, multinational, and commercial segments — building strong relationships, solving complex problems, and driving service excellence. This role suits someone who is resourceful, forward-looking, and committed to continuous learning in a fast-evolving payments landscape.

As a Payments Client Service Associate in Global Banking, you will independently manage a portfolio of clients, serving as their primary contact for all payments-related matters. You will build deep knowledge of client needs, conduct regular service reviews, and partner with internal teams to resolve issues and support client strategic projects. You will also manage client documentation, maintain strong case management discipline, and contribute to local and regional initiatives that support the broader business agenda.

Job responsibilities

Independently manage a portfolio of clients, serving as the primary point of contact for all payments-related matters.
Build strong client relationships by understanding business needs, responding to inquiries promptly, and supporting clients on strategic projects.
Maintain strong case management discipline, logging, tracking, and reporting all client inquiries in line with internal and external service level agreements.
Conduct regular service quality reviews, gather client feedback, and follow through to closure.
Analyze client activity to identify opportunities for more effective and efficient service delivery.
Manage client documentation requests, including account maintenance, electronic payment signatory form setups, and addition or removal of signatories.
Partner with product, operations, technology, compliance, sales, and implementation teams to drive the broader business agenda.
Stay current on product developments, efficiency initiatives, and emerging tools — including artificial intelligence applications — and communicate these confidently to clients.

Required qualifications, capabilities, and skills

Bachelor Degree
Minimum 5 years of working experience in a client facing or account management role, ideally with a regional or global financial institution
Resourceful problem-solver with the ability to navigate complex client issues and drive timely, practical resolutions.
Proven track record of executing and managing significant change initiatives locally and regionally.
Strong influencing, negotiation, and presentation skills.
Experience in navigating a complex, global environment to resolve tasks
Forward-looking mindset with a genuine commitment to continuous learning, including familiarity with or interest in artificial intelligence tools and digital innovation in financial services.
Demonstrated ability to build strong partnerships and collaborate effectively across diverse teams.

Preferred qualifications, capabilities, and skills

Experience supporting clients across corporate, multinational, and commercial banking segments,
Familiarity with local payments infrastructure, clearing and settlement frameworks in Australia.
Hands-on experience with artificial intelligence tools, automation platforms, or data analytics in a client service context.
Experience partnering with implementation teams on client onboarding or product adoption initiatives.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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Refine Your Search

client service associate investment management jobs in sydney, nsw

Global Banking - Sydney Payments Client Service Associate

Commercial & Investment Bank - Credit Sales - Associate, Sydney

Associate, Public Sector Banking - Corporate Bank

Associate – Infrastructure Portfolio Management Group

Strategic Account Associate

Associate, Client Solutions

Client Services Associate

Client Services Associate

APAC Legal Entity Risk Management - Associate

Operations - Client Account Services - Associate

Associate, Product Specialist – APAC Private Markets

Associate Private Banker

Escala - Middle Office Operations Analyst

Senior Associate – Performance Improvement

Product Associate

Compliance Associate - Australia

Associate - Corporate Finance and M&A

Escala - Middle Office Operations Analyst

Capital Markets Academy 2027 - Launch Your Real Estate Career

Associate — Global Valuations & Portfolio Analytics

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