In-Demand Call center manager Jobs in Sydney, Nsw

B2B Senior Lead Generation Manager
Cult of Monday —Sydney NSW
- Full-time
- CRM software
Customer Service Manager
Fast Facilities Services —Manly Vale NSW
- $70,000 - $90,000 a year
- Urgently hiring
- CRM software
- Management
- Customer service
Quick Apply
4d
Call Centre Manager
Hire with Reef —Sydney NSW
- Full-time
- CRM software
- Management
- Customer service
Quick Apply
Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Customer Success Manager
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- Software development
Senior Workplace Investigations Manager
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Manufacturing
- Leadership
10d
Sr Partner Account Manager
Workday —Sydney NSW
- Full-time
- Management
- Sales
- Salesforce
- Flexible schedule
Head of Brand
Sleek —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- AI
- Annual leave
- Work from home
Quick Apply
2027 Customer Success Manager, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Merchandising
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Customer Service Manager
YouTrip —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Leadership
Quick Apply
EOI - Private Markets (Associate, Senior Associate, Associate Manager, Manager)
SS&C Technologies —Sydney NSW
- Full-time
- Hybrid work
- Management
- Finance
- No degree
- Health insurance
- Parental leave
Customer Service Manager / Duty Manager - Harbord Diggers
Harbord Diggers —Freshwater NSW
- $90,000 - $100,000 a year
- Weekend availability
- Management
- Customer service
- Leadership
- Gym membership
Assistant Manager, Customer Care
PVH Corp. —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
1d
Customer Service Manager
Loan Market Lower North Shore —Mosman NSW
- $85,000 - $100,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
7d
Concierge / Customer Service Manager
Assetlink —North Ryde NSW
- Full-time
- Management
- Customer service
- Microsoft Office
9d
Business Development Manager
Chief Sales Co. —Sydney NSW
- $65,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Business development
- Bachelor's degree
- Travel reimbursement
- Work from home
Quick Apply
2d
Customer Success Manager - Financial Services
Interactive —Sydney NSW
- Full-time
- Financial services
Quick Apply
Project Manager - Global Services | Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Hybrid work
- Annual leave
- Opportunities for advancement
4d

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B2B Senior Lead Generation Manager

Cult of Monday
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Lead generation
B2B
Telecommunication
HubSpot
SaaS

Full Job Description

We are looking for a Senior Lead Generation Manager to help us achieve our expansion goals within one of the hottest industries on the planet: customer experience technology. You are confident in your ability to influence B2B technology business growth, interested in being a key team member on our hyper-scale journey? You are modern, you act strategically and tactically, you are excited with the idea of owning all our top of the funnel plans in Australia today, then overseas tomorrow? If it feels like it, get in touch with us, and let’s have a chat.

About the Job

As the Senior Lead Generation Manager, you are working closely with:

the Chief of Strategy and Marketing,
the Senior Product Marketing Manager,
the Chief Revenue Officer,
the Sales team
the Product team

You design, build and execute successful B2B demand generation projects across both direct and channel partner go-to-market strategies.

In this role, you are responsible for driving top of the funnel B2B lead generation as well as mid-funnel lead nurturing through account-based marketing principles. You rely on digital channels, thought leadership, online advertising, executive events, and marketing technology. Initially, you will drive demand across the ANZ region but rapidly could have the opportunity to develop, suggest and implement plans for launching new regions such as Asia or Europe.

Key responsibilities

Own top-of-the-funnel demand generations performance (direct and channel partners) for our Voice Orchestration Platform.
Create and manage our account-based marketing engine (nurturing).
Develop Top of the funnel KPIs and metrics to understand trends, assess performance, and optimise decision-making.
Focus on ANZ demand, while developing plans for opening-up other regions such as Europe, the USA, or APAC.
Coordinate content & thought leadership development in line with product launch calendar and demand-generation plans.
Manage budget and maximise ROI.

What would the right profile look like?

You have a track record of designing and executing modern B2B demand generation programs for direct and channel-partner GTM.
You have experience in Cloud and SaaS technology.
You ideally have experience with Telecommunications and Contact Center services or Customer Experience technology.
You understand CRM tools (HubSpot) and believe in account-based marketing.
You are data-driven and understand A/B testing concepts.
You have a real talent for managing and coordinating multiple projects.
You are creative and hands-on.
You enjoy writing and have an excellent English level (spoken and written).

You have strong stakeholder management skills and make “things happen”.
You are fun and motivated, looking forward to taking a business to the next level-up, and are interested in what comes with it!

A bit about us

Every month, SecureCo delivers millions of calls to major organisations. Our Intelligent Voice Platform makes enterprise voice easy and secure for world-leading systems integrators, software providers, and enterprises such as NTT, Foxtel, Genesys, or Cisco.

Our technology enables enterprises to easily and securely connect to the range of voice services needed to build and deliver a superior customer experience.

We believe in a world where everyone feels valued by the companies they deal with. We are enabling this for over 20,000 contact centre agents and business professionals. Our (very!) low churn reflects the unique way our team and technology removes complexity, risks, and unnecessary costs while enabling compliance, speed, and innovation. To learn more about us, visit secureco. co

Why join our team

If you are looking for the next step in your career, leveraging your digital proficiency and experience in driving tech business growth this is the opportunity for you! We offer a competitive salary, flexible work arrangements, a space to grow and innovate, and a unique long-term incentive opportunity.

Offshore Applicants

You must have the Right to work in Australia / Permanent Residency / Citizenship.

Apply Now

Refine Your Search

call center manager jobs in sydney, nsw

B2B Senior Lead Generation Manager

Customer Service Manager

Call Centre Manager

Senior Manager - Customer Support (Service Delivery)

Customer Success Manager

Senior Workplace Investigations Manager

Sr Partner Account Manager

Head of Brand

2027 Customer Success Manager, Amazon Vendor Services

Sr. Manager, Customer Success & CX, APAC

Customer Service Manager

EOI - Private Markets (Associate, Senior Associate, Associate Manager, Manager)

Customer Service Manager / Duty Manager - Harbord Diggers

Assistant Manager, Customer Care

Customer Service Manager

Major Incident Management Lead

Concierge / Customer Service Manager

Business Development Manager

Customer Success Manager - Financial Services

Project Manager - Global Services | Sydney

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