In-Demand Supervisor, technical customer support, residential energy Jobs in Sunshine, Vic

Home Assessing Team Leader
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Senior Claims Consultant
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick Apply
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
Team Leader Estimating
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Leadership
- Parental leave
- Employee discount
Quick Apply
Online Operation Officer
Aututech —Altona North VIC
- Customer service
- Writing skills
- Analysis skills
Experienced Event Installation Team Leader
Abra Events —Tullamarine VIC
- $35 - $50 an hour
- Weekend availability
- Supervising experience
- In-person
- Leadership
Quick Apply
2d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Resident Experience Team Member
UniLodge Australia Pty Ltd —Footscray VIC
- Full-time
- Organisational skills
- Front desk
- Communication skills
- Referral program
1d
Test Lead - Contract
TourbillionCX —Melbourne City Centre VIC
- Contract
- Management
- Organisational skills
- Agile
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
Revenue Systems Specialist - HubSpot - Hybrid
Humanforce —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Parental leave
- Employee assistance program
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Expression of Interest - Test Engineers - TSPV
Leidos —Melbourne VIC
- Full-time
- Computer science
- Management
- No degree
- Annual leave
Presales Consultant -Geospatial Solutions
Veris —Melbourne VIC
- Full-time
- Sales
- Presentation skills
- Communication skills
1h
Client Training Consultant
Solera —Melbourne VIC
- Full-time
- Software troubleshooting
- Sales
- Bachelor's degree
Team Leader Roadside Maintenance
City of Hobsons Bay —Altona VIC
- $106,557.18 - $118,949.67 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- No degree
- Employee assistance program
- Gym membership
2d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Client Service Leader - Telco Industry (Technology Consulting)
NCS Australia —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Parental leave
Quick Apply

I want to receive the latest job alert for supervisor, technical customer support, residential energy in sunshine, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supervisor, technical customer support, residential energy jobs near sunshine, vic

Training Consultant jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Data Center Technician jobs in Melbourne VIC

Test Engineer jobs in Melbourne VIC

Service Desk Analyst jobs in Melbourne VIC

Retail jobs in Campsie Nsw

Sap Consultant jobs in Melbourne Vic

Retail Solutions Consultant jobs in Hawthorn Vic

Retail Solutions Consultant jobs in Parramatta Nsw

Jd Sports, Retail jobs in Point Cook Vic

Retail Assistant Manager jobs in Niddrie Vic

Night Support Work jobs in Western Sydney University, Campbelltown Campus Nsw

Highest Pay Disability Support Worker jobs in Sydney Nsw

Support Worker Assistance jobs in Casula Nsw

Community Support Worker jobs in Melbourne Vic

Practical Legal Training jobs in Everton Hills Qld

Fibre Technician Training jobs in Melbourne Vic

Training Consultant jobs in Sydney Nsw

Training Consultant jobs in Chatswood Nsw

Training Consultant jobs in Brisbane Qld

Home Assessing Team Leader

Auto & General Holdings -
Sunshine VIC

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Team management
Organisational skills
Communication skills
Negotiation
Construction estimating
Time management

Full Job Description

The Role

The Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Home Assessing Team, who are responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.

Working at the helm of a Victorian-based team, the Home Assessing Team Leader is responsible for providing ongoing training and coaching to the team, and ensuring that the Home Assessors are consistent and effective in their approach to a variety of assessments, validation of Scopes of Work, and end-to-end management of a select claims portfolio.

Position Accountabilities

Coaching and Continuous Improvement

Continuous coaching of team members in the areas of:
- Project Coordination and Management
- Usage of virtual and on-road assessing software
- Onsite and virtual assessment techniques
- Provide constructive feedback for continuous improvement & increased capability;
- Operate within and seek to continuously improve the Home Claims Operating Model.

People Leadership

Lead, monitor and inspire the team to execute a high standard of service and process adherence;
Manage team members in accordance with company policies and employment laws, and ensure relevant HR procedures are applied (including Safety, Wellness and Health, Workplace Behaviour and Performance Improvement frameworks);
Demonstrate and advocate a commitment to the company values;
Provide guidance and support to team members, with the goal of enhancing skills, overcoming challenges and achieving career goals;
Regularly evaluate performance, setting clear expectations, and working collaboratively with team members to identify and set achievable targets in line with A&G goal and objective setting framework.
Handle escalated claims, complaints and other matters of complexity.

Cost Control

Implement cost control strategies to deliver cost outcomes to plan;
Refinement of existing cost control strategies in line with business objectives;
Identify areas of improvement throughout the Home Claims Value Chain.

Relationship Management

Build and maintain relationships with a variety of internal and external stakeholders;
Provide constructive feedback to internal and external stakeholders;

Performance and progress reporting

Contribute to the development and implementation of strategic and operational activities that will continually improve Claims performance;
Provide detailed input into on-going process and system development;
Provide input into staffing requirements and recruitment.
Track, monitor and report on Key Performance Indicators (KPIs), ensuring productivity and quality metrics are in line with internal expectations

What experience you’ll bring

Minimum 2 years’ experience in Home Assessing, or Building Industry;
Experience managing a team of professionals and operating effectively as part of a team with accountability for business results;
Proven ability to lead, performance manage, coach and mentor a team;
Strong change-agility;
Previous estimating and assessing experience preferred essential;
Exceptional time management and organisational skills;
Strong verbal communication skills, effective with both customers & industry professionals when negotiating best business outcomes
Demonstrated experience in building effective business relationships with multiple internal and external stakeholders;
Insurance experience is preferred, but not essential.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

supervisor, technical customer support, residential energy jobs in sunshine, vic

Home Assessing Team Leader

ICT System and Field Technician

Senior Claims Consultant

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Team Leader Estimating

Online Operation Officer

Experienced Event Installation Team Leader

Entry Level Solar Sales Representative

Home Assessor

Resident Experience Team Member

Test Lead - Contract

L1 Helpdesk Technician (VIC)

Revenue Systems Specialist - HubSpot - Hybrid

Supervisor, Technical Customer Support, Residential Energy

Expression of Interest - Test Engineers - TSPV

Presales Consultant -Geospatial Solutions

Client Training Consultant

Team Leader Roadside Maintenance

Information Technology Service Desk analyst (Australia)

Client Service Leader - Telco Industry (Technology Consulting)

I want to receive the latest job alert for supervisor, technical customer support, residential energy in sunshine, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected