In-Demand Laws officer Jobs in Springvale South Vic

Customer Support Officer
APM Communities —Melbourne VIC
- Full-time
- Databases
- Organisational skills
- Parental leave
Quick Apply
Local Laws Officer
City of Boroondara —City of Boroondara VIC
- $93,845 - $101,184 a year
- Weekend availability
- Customer service
- Negotiation
- Gym membership
8d
Senior Production Officer
City of Greater Dandenong —Dandenong VIC
- $82,392 - $95,116 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Budgeting
4d
Administration Assistant and Project Support
Catholic Education Commission of Victoria —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Venues Systems Officer
City of Greater Dandenong —Dandenong VIC
- $6 - $108,835 a year
- Temporary
- Hybrid work
- Management
- Analysis skills
- POS
4d
Technical Production and Operations Officer
City of Greater Dandenong —Dandenong VIC
- $75,804 - $80,333 a year
- Overtime
- Hybrid work
- Customer service
- Communication skills
Part-Time Migration Consultant / Agent
I EDU NET —Melbourne VIC
- $49,900 - $80,000 a year
- Part-time
- Bilingual
- Organisational skills
- In-person
Quick Apply
EHS & Compliance Advisor/ Officer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- HVAC
- Manufacturing
- Communication skills
Quick Apply
Finance Officer
iSelect —Melbourne VIC
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
Asset Project Officer
Country Fire Authority —Dandenong VIC
- Full-time
- Hybrid work
- Management
- Maintenance
- Microsoft Office
- Parental leave
1d
Administration Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Industrial Officer
United Workers Union —Melbourne VIC
- $84,626 - $127,528 a year
- Full-time
- Bachelor's degree
- Annual leave
Quick Apply
1d
Accounts Payable Officer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Quick Apply
Senior Assurance Advisor, School Compliance Reviews
Catholic Education Commission of Victoria —Melbourne VIC
- Customer service
- Administrative experience
- Communication skills
Team Leader, Licensing
Workforce Inspectorate Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Leadership
11d
Data Governance and Protection Officer
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Health insurance
- Parental leave
Enquiries Officer
Victorian Equal Opportunity and Human Rights Commission —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
1d
Senior Adviser, Policy and Research
Victorian Equal Opportunity and Human Rights Commission —Melbourne VIC
- $116,413 - $128,631 a year
- Part-time
- Research
- No degree
7d
Senior Industrial Officer
United Workers Union —Melbourne VIC
- $117,819 - $132,375 a year
- Full-time
- Bachelor's degree
- Annual leave
Quick Apply
13h
Senior Manager of People
Pattern —Melbourne VIC
- Full-time
- Bachelor's degree
- Human resources
- Recruiting
- Annual leave
- Parental leave

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Customer Support Officer

APM Communities -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Call center experience
Databases
Organisational skills

Full Job Description

Job Description

To ensure the best match for this role, all applicants are required to complete a short skills assessment powered by Vervoe. This assessment is designed to simulate real responsibilities of the position - giving you the opportunity to shine beyond your resume. Once you submit your application, your assessment link will be sent to you immediately via email, so keep an eye on your inbox!

Customer Service Officer (Communities)

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and bring empathy, integrity and results-driven energy to every interaction? If so, we want you on our team!

About the Role

As a Customer Service Officer, you’ll be the first point of contact for our valued customers, scheduling appointments, resolving queries, de-escalating challenging situations and ensuring every interaction leaves a positive impression. You’ll work across multi-site teams, using telephony and CRM systems to navigate complex environments with precision and care.

Thinking about applying? Here's what we're looking for:

Proven experience in de-escalating tense or challenging customer interactions.
Familiarity with CRMs and customer databases; confident navigating multiple systems.
Background in a complex call centre or fast-paced retail environment.
Experience working with KPIs and performance targets.
Excellent interpersonal skills with genuine empathy for people.
Strong problem-solving and critical thinking ability.
A collaborative team player who thrives in multi-site team environments.
Exceptional attention to detail and organisational skills.

Working as part of this team, you will: -

Actively seek to understand customer needs during inbound calls and proactively engage with customers to schedule appointments
Process detailed information consistently and accurately, ensuring nothing slips through the cracks.
Absorb new information quickly and apply it effectively to improve performance and service delivery.
Take direct action to meet and exceed objectives, always striving for excellence.
Perform under pressure with composure, resilience and professionalism.
Remain fully functional and focused in changing environments, whether it’s new systems, procedures or customer behaviours.
Uphold the highest standards of conduct, aligning with our values and culture in every decision and interaction.

Enjoy our employee benefits

Worklife balance, no weekends
Access to purchase additional leave
Discounted health insurance
Car leasing packages
Paid Parental Leave
Service recognitions
Ability to experience the various APM Group Human Services brands to broaden your skill set and career growth

If you’re ready to make a meaningful impact and grow your career in customer service, we’d love to hear from you.

This position is contingent upon the successful completion of all mandatory pre-employment checks, which may include background verification in accordance with applicable laws and company policy.

You will be required to complete or provide the below, if successful at Interview: -

NDIS Worker Screen Check
National Police Check

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

laws officer jobs in springvale south vic

Customer Support Officer

Local Laws Officer

Senior Production Officer

Administration Assistant and Project Support

Venues Systems Officer

Technical Production and Operations Officer

Part-Time Migration Consultant / Agent

EHS & Compliance Advisor/ Officer (Australia)

Finance Officer

Asset Project Officer

Administration Officer

Industrial Officer

Accounts Payable Officer (Australia)

Senior Assurance Advisor, School Compliance Reviews

Team Leader, Licensing

Data Governance and Protection Officer

Enquiries Officer

Senior Adviser, Policy and Research

Senior Industrial Officer

Senior Manager of People

I want to receive the latest job alert for laws officer in springvale south vic

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