In-Demand Customer service banking Jobs in Southport Qld

Guest Service Agent
Oaks Hotels —Surfers Paradise QLD
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Parental leave
Quick Apply
Customer Service Representative
Foundever —Gold Coast QLD
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Customer Banking Specialist - Elanora Branch
Commonwealth Bank —Elanora QLD
- Part-time
- Hospitality
- Financial services
- Communication skills
3d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
S&S Banking Consultant, Gold Coast QLD - Suncorp Bank
ANZ Banking Group —Gold Coast QLD
- Full-time
- Customer service
6d
Administration Officer
Estia Health —Mudgeeraba QLD
- Part-time
- Administrative experience
- Front desk
- Computer skills
- Employee assistance program
Customer Banking Specialist - Stockland Burleigh Branch
Commonwealth Bank —Gold Coast QLD
- Part-time
- Hospitality
- Financial services
- Communication skills
3d
Accounts Payable Officer
Palm Lake Group —Southport QLD
- Urgently hiring
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance program
Customer Service Representative
PFD Food Services —Gold Coast QLD
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
11d
Banking Consultant, Broadbeach QLD
ANZ Banking Group —Broadbeach QLD
- Communication skills
3d
Business Officer
Ramsay Health Care —Benowa QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
9d
Guest Service Agent
Avani —Broadbeach QLD
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Parental leave
Quick Apply
3d
Office Manager - Southport
Estia Health —Southport QLD
- Full-time
- Computer skills
- Employee assistance program
Personal Banking Advisor - Westfield Coomera, QLD
Westpac Group —Coomera QLD
- Part-time
- Sales
- Customer service
- Cash handling
Pathology Collector
Healius Corp. —Gold Coast QLD
- Blood sampling
- Clinic
- Communication skills
- Paid training
- Health insurance
10d
Small Business Specialist - Gold Coast
Bank of Queensland —Robina QLD
- Full-time
- Parental leave
- Employee assistance program
3d
Cellarbrations Store Supervisor
Cellarbrations —Gold Coast QLD
- $27.97 - $34.96 an hour
- Part-time
- Management
- Customer service
- Merchandising
- Employee discount
Quick Apply
Transport Supervisor
PFD Food Services —Gold Coast QLD
- Full-time
- Management
- Budgeting
- Leadership
- Health insurance
- Employee discount
4d
Storeperson
PFD Food Services —Gold Coast QLD
- Forklift
- Communication skills
- Health insurance
- Gym membership
10d
Dental Receptionist/Assistant
Coastal Dental Care —Carrara QLD
- Temporary
- Organisational skills
- Front desk
Quick Apply
11d

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Guest Service Agent

Oaks Hotels -
Surfers Paradise QLD

Quick Apply

Job Details

Part-time
$27.97 - $41.96 an hour

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Gold Coast Hotel are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm

Hourly Rates (excluding superannuation):
Monday - Friday: $27.97 per hour
Saturday: $34.96 per hour
Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

customer service banking jobs in southport qld

Guest Service Agent

Customer Service Representative

Customer Banking Specialist - Elanora Branch

Client Service Officer

S&S Banking Consultant, Gold Coast QLD - Suncorp Bank

Administration Officer

Customer Banking Specialist - Stockland Burleigh Branch

Accounts Payable Officer

Customer Service Representative

Banking Consultant, Broadbeach QLD

Business Officer

Guest Service Agent

Office Manager - Southport

Personal Banking Advisor - Westfield Coomera, QLD

Pathology Collector

Small Business Specialist - Gold Coast

Cellarbrations Store Supervisor

Transport Supervisor

Storeperson

Dental Receptionist/Assistant

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