In-Demand Travel agent Jobs in Southbank, Vic

Customer Service Agent - Travel
Luxury Escapes —Southbank VIC
- $66,000 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
Receptionist (Guest Service Agent) - Casual
Airport Tourist Village Melbourne —Attwood VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Multi Property Reservations Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Bar
- Culinary experience
- Customer service
Quick Apply
Reservations Agent | InterContinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
Education Consultant - International Recruitment
Pathway Education and Visa Services —Melbourne VIC
- $60,000 - $75,000 a year
- Full-time
- English
- Recruiting
- In-person
- Work from home
Quick Apply
Cluster Group Reservations Agent
Marriott International, Inc —Southbank VIC
- Full-time
- CRM software
- Hospitality
- Microsoft Office
- Annual leave
- Employee assistance program
10d
Reservations Agent
langhamhotelsmelbourne —Melbourne VIC
- Part-time
- Communication skills
- Hotel experience
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Guest Service Agent
AccorHotel —Melbourne VIC
- Part-time
- Employee assistance program
Quick Apply
Reservation Agent
AccorHotel —Preston VIC
- Weekend availability
- Sales
- Customer service
- English
Quick Apply
Wholesale Cruise Advisor - Melbourne, VIC
CruiseHQ —Melbourne VIC
- Full-time
- Sales
- Customer service
- Computer skills
- Health insurance
- Parental leave
Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
11d
Reservations Agent
TFE Hotels —Melbourne VIC
- Full-time
2d
Reservations Coordinator
TFE Hotels —Melbourne VIC
- Part-time
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Onboarding Manager
News Corp —Melbourne VIC
- Hybrid work
- Organisational skills
- Café
- Communication skills
- Parental leave
Leasing Agent
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
4d
Team Leader - Industrial Sales Coordination
Pickles Auctions —Altona North VIC
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
Senior Property Manager | Build-to-Rent
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
- Budgeting
- Leadership

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travel agent jobs near southbank, vic

Customer Service Agent - Travel

Luxury Escapes -
Southbank VIC

Quick Apply

Job Details

Full-time
$66,000 a year

Benefits

Birthday leave
Onsite gym
Employee assistance program
Employee discount
Free food

Qualifications

Customer service
Communication skills
Office experience

Full Job Description

Company Description

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, an onsite gym with premium change facilities, weekly events, the opportunity to experience the travel we offer and significant professional development opportunities - we go above and beyond to make every workday something to look forward to!

Job Description

We are seeking experienced full time Customer Service Agents to join our exceptionally talented team in Melbourne.

Our Customer Service Agents are responsible for providing superior levels of customer service whilst handling a high volume of emails and phone enquiries resolving customer issues ensuring we deliver an unforgettable holiday experience!

You will be responsible for:

Deliver exceptional customer experiences across all contact channels, aiming for first-contact resolution.
Meet quality, productivity, and QA assessment targets in line with business goals.
Maintain expert knowledge of LE products, promotions, and services to provide the best outcomes for customers.
Capture and manage customer interactions accurately and within agreed timeframes.
Actively promote LE offerings to retain customers and support business growth.
Seek and act on customer feedback to continually enhance the LE experience.
Identify and escalate issues appropriately and contribute ideas for improving service, systems, and processes.
Meet rostering and availability commitments, supporting colleagues and projects as required.
Commit to ongoing personal and professional development.

Qualifications

What we are looking for:

Someone that is used to a high volume of calls!
Flexibility, this role would suit someone who is very flexible with a variety of shifts available. We are here to service our customers between 7am and 10pm, 7 days a week.
You will have exceptional verbal and written communication skills, attention to detail and be extremely passionate about customer service and travel!
Previous experience in the Travel industry is beneficial - either customer support/bookings or front office is preferred but not required.
If you enjoy providing exceptional customer service and striving to meet our goals, then this could be the right opportunity for you!

Additional Information

What's in it for you?

Flexible hours from 7am - 10pm, 7 days a week.
Competitive remuneration package - Base $66k + super with the opportunity to make $12k in bonuses (depending on how our customers rate your service!)
First-class health and well-being program, including an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
Fun and flexible working environment - Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
Opportunity to experience the travel we sell through famils.
A fun, dynamic environment with a collaborative team.
Generous staff discount and birthday leave!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

Quick Apply

Refine Your Search

travel agent jobs in southbank, vic

Customer Service Agent - Travel

Receptionist (Guest Service Agent) - Casual

Multi Property Reservations Agent

Reservations Sales Agent

Reservations Agent | InterContinental Melbourne the Rialto

Education Consultant - International Recruitment

Cluster Group Reservations Agent

Reservations Agent

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Guest Service Agent

Reservation Agent

Wholesale Cruise Advisor - Melbourne, VIC

Guest Service Agent - QT Melbourne

Reservations Agent

Reservations Coordinator

Front Office Duty Manager - Full Time

Onboarding Manager

Leasing Agent

Team Leader - Industrial Sales Coordination

Senior Property Manager | Build-to-Rent

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