In-Demand Client advisor ambition Jobs in Southbank, Vic

Customer Experience Specialist
Percepta —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Senior Secondary Certificate of Education
- Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
7d
Team Leader, Talent Acquisition ANZ REMS
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Bachelor's degree
- Team management
Quick Apply
14d
Team Leader, Talent Acquisition ANZ REMS
JLL —Melbourne VIC
- Management
- Bachelor's degree
- Team management
14d
Head of Customer Success- Data Quality
Experian —Southbank VIC
- Full-time
- POS
- Leadership
- Marketing
- Wellness program
- Annual leave
Quick Apply
7d
Sales Consultant
FREEDOM Furniture —Preston VIC
- Weekend availability
- Sales
- Employee discount
- Opportunities for advancement
Quick Apply
Principal - Technology Strategy Mergers & Acquisitions
Accenture —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Recruiting
Associate Director - Acoustics
Charcoalblue —South Melbourne VIC
- $145,000 - $165,000 a year
- Overtime
- Hybrid work
- Business development
- Leadership
- Health insurance
- Annual leave
7d
Team Manager - Collins St
Louis Vuitton —Melbourne VIC
- Leadership
13d
Director, Area Partner Leader - ANZ
NetApp —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- AI
- Annual leave
- Employee assistance program
Senior Principal - Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
Quick Apply
Head of Customer Success- Data Quality
Experian Information Solutions —Southbank VIC
- Full-time
- POS
- Leadership
- Marketing
- Wellness program
- Annual leave
7d
Group Account Director
Monks —Melbourne VIC
- Writing skills
- Analysis skills
- AI
Quick Apply
ADM Practice Head
Capgemini Sogeti —Melbourne VIC
- Azure
- AI
- Leadership
ADM Practice Head
Capgemini —Melbourne VIC
- Azure
- AI
- Leadership
Advisor, Credit Strategy Oversight
ANZ Banking Group —Melbourne VIC
- Full-time
- Data analysis skills
- Analysis skills
1d
Consult Partner
Kyndryl —Melbourne VIC
- Full-time
- Management
- Business development
Client Service Leader - Telco Industry (Technology Consulting)
NCS Australia —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Parental leave
Quick Apply
13d
Principal Broker – New Business and Growth
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Business development
Sales Director - Telco (Technology Consulting)
NCS Australia —Melbourne VIC
- Full-time
- Sales
- Communication skills
- Negotiation
- Parental leave
Quick Apply
2d
Precinct Finance Manager
JLL —Melbourne VIC
- Management
- Communication skills
- Health insurance
- Employee discount
2d

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Customer Experience Specialist

Percepta -
Melbourne VIC

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Employee rewards program
Tuition reimbursement
Employee assistance program

Qualifications

Call center experience
Microsoft Office
Senior Secondary Certificate of Education
Education
Communication skills

Full Job Description

Customer Experience Specialist
AU-VIC-Melbourne

Description

Join our team as a Customer Experience Specialist (CXS) and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs!

What We Offer:

Vibrant Culture: Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
Team Spirit: Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
Diversity & Fun: Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.
Career Growth: Fuel your ambition with learning opportunities and pathways for advancement, supported by a company that invests in your development.
Competitive Remuneration: Enjoy more than just a paycheck with our benefits package, including incentives and programs promoting wellness.

Your Role:

Customer Engagement: Guide automotive customers throughout their journey, from initial inquiry to resolution, providing personalised support and addressing concerns with empathy and expertise.

Relationship Building: Cultivate trust and enthusiasm by acting as a trusted advisor, addressing customer complaints and objections with tact and professionalism, and turning challenges into opportunities for growth.

Product Expertise: Become a go-to resource for product knowledge and service support, assisting customers with inquiries and resolving issues promptly and effectively.

What You Bring:

Education & Experience: High school certificate required, with 2+ years of experience in customer relations or related fields and demonstrated complaint handling experience. Knowledge of the automotive industry and luxury sectors is a plus.

Communication Skills: Strong verbal and written communication abilities, coupled with active listening skills and a knack for objection handling and conflict resolution.

Time Management: Ability to prioritise tasks and manage multiple projects effectively in a fast-paced environment, while maintaining attention to detail and adhering to call center schedule requirements.

Technological Aptitude: Proficiency in MS Office and other communication tools, coupled with the ability to navigate multiple computer screens with ease.

Professionalism: Maintain a professional demeanor, language, and appearance, representing our company with integrity and excellence at all times.

Availability: Full working rights and the ability to perform inherent role requirements across a monthly rotational roster; 38 hours per week, between 8am and 6pm.

What You'll Get:

Competitive Salary + Incentives
Hybrid/Flexible Working Arrangements
Tuition Reimbursement
Employee Assistance Program
Global Award-Winning Employee Rewards Program

Join us and embark on a fulfilling journey where every challenge is an opportunity to shine. Apply now and become part of our vibrant team!

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Quick Apply

Refine Your Search

client advisor ambition jobs in southbank, vic

Customer Experience Specialist

Team Leader, Talent Acquisition ANZ REMS

Team Leader, Talent Acquisition ANZ REMS

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Consult Partner

Client Service Leader - Telco Industry (Technology Consulting)

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Precinct Finance Manager

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