In-Demand Customer care specialist Jobs in Silverwater, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
13d
NDIS Local Area Coordinators
Uniting —Baulkham Hills NSW
- $46.70 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Customer Service Representative - ARH Homebush
Animal Referral Hospital —Homebush West NSW
- Part-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick Apply
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
11d
Receptionist
Law Partners —Sydney NSW
- Full-time
- Customer service
- Communication skills
Clinical Specialist - Cardiac Rhythm Management and Electrophysiology
BIOTRONIK Australia Pty Ltd —Sydney NSW
- $95,000 - $115,000 a year
- Full-time
- CRM software
- Anatomy knowledge
- Management
- Travel reimbursement
- Fuel card
Quick Apply
Customer Experience Specialist
MealSuite —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- AI
- Disability insurance
- Health insurance
Quick Apply
Talent Acquisition Specialist
Propeller —Sydney NSW
- $80,000 - $100,000 a year
- Hybrid work
- Recruiting
- Parental leave
Quick Apply
Client Care Representative - Kings Park | FT
Connect Hearing —Kings Park NSW
- Full-time
- Customer service
- Maintenance
- Clinic
- Parental leave
- Employee assistance program
Claims Consultant, Aware
TAL —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
6d
Claims Consultant - Retail Income Protection Claims
TAL —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Client Solutions Specialist - Front Line
SS&C Technologies —Parramatta NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Health insurance
- Parental leave
Customer Support Specialist
Citation Group —Sydney NSW
- Full-time
- Management
- Communication skills
- Parental leave
5d
Part-Time Community Specialist | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Sales
- Customer service
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
Warehouse Associate (Casual)
We The Wild Plant Care —Leichhardt NSW
- $33.85 an hour
- Management
- Organisational skills
- Warehouse experience
- Employee discount
Quick Apply
6d
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Administration Officer - Youth Health
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
2h
Recovery & Support Specialist
TAL —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Cargo Flight Operations Agent
Swissport International AG —Mascot NSW
- Part-time
- Microsoft Office
- Communication skills
- Opportunities for advancement
1d

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Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
13 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

customer care specialist jobs in silverwater, nsw

Customer Care Agent

NDIS Local Area Coordinators

Desktop Home Assessor

Customer Service Representative - ARH Homebush

Customer Sales Representative (Inbound Contact Centre)

Receptionist

Clinical Specialist - Cardiac Rhythm Management and Electrophysiology

Customer Experience Specialist

Talent Acquisition Specialist

Client Care Representative - Kings Park | FT

Claims Consultant, Aware

Claims Consultant - Retail Income Protection Claims

Client Solutions Specialist - Front Line

Customer Support Specialist

Part-Time Community Specialist | Castle Towers (New Store Opening)

Warehouse Associate (Casual)

Customer Success Manager (SMB)

Administration Officer - Youth Health

Recovery & Support Specialist

Cargo Flight Operations Agent

I want to receive the latest job alert for customer care specialist in silverwater, nsw

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