In-Demand Senior service associate Jobs in Queensland

Operations Coordinator
Serve Robotics —Gold Coast QLD
- $35 - $38 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- Bachelor's degree
Operations Support Agent
FedEx AMEA —Bundaberg QLD
- Full-time
- No experience needed
- Microsoft Office
- No degree
Senior Associate
Russells Law —Brisbane QLD
- Analysis skills
Senior Designer
Mackay Regional Council —Mackay QLD
- $113,123.72 a year
- Full-time
- AutoCAD
- Civil engineering
- Engineering
- Relocation assistance
- Annual leave
10d
Sales Associate
Crocs —Chermside QLD
- Night shift
- Microsoft Word
- Microsoft Excel
- English
Infrastructure & Capital Projects – Senior Associate / Manager
Alvarez & Marsal —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Associate – Performance Improvement
Alvarez & Marsal —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Excel
- English
Senior Associate – Performance Improvement
Alvarez and Marsal —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Associate / Senior Associate, Banking & Finance
Allens —Brisbane QLD
- Full-time
- Hybrid work
- Finance
- Health insurance
- On-the-job training
Senior Associate - Project Lead
Hassell Services —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Research
- Leadership
- Parental leave
Quick Apply
Human Resources Manager
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Human resources
- Recruiting
Business Services Senior Accountant
Grant Thornton Australia —Cairns QLD
- Full-time
- Parental leave
- Gym membership
Associate / Senior Associate, Real Estate & Development
Allens —Brisbane QLD
- Full-time
- Hybrid work
- Health insurance
- On-the-job training
Associate, Executive Support & Operations Officer
Queensland Treasury Corporation —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Parental leave
8d
Senior Associate
Piper Alderman Management —Brisbane QLD
- Full-time
- Time management
- Parental leave
Administration Coordinator
Travel + Leisure Co. —Broadbeach QLD
- Weekend availability
- CRM software
- Customer service
- Communication skills
- Professional development assistance
Quick Apply
12d
eDiscovery Client Services Associate Director
Epiq Systems, Inc. —Brisbane QLD
- Weekend availability
- Master's degree
- Bachelor's degree
- Conflict management
8d
Associate or Senior Associate - Workplace & Safety
Wotton Kearney —Brisbane QLD
- Full-time
- Remote
- Parental leave
Senior/Associate Planner - Townsville
SLR Consulting —New Townsville City QLD
- Full-time
- Office
- Business development
- Communication skills
Senior/Clinical Research Associate
Precision for Medicine —Brisbane QLD
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply

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Operations Coordinator

Serve Robotics -
Gold Coast QLD

Apply Now

Job Details

Full-time
$35 - $38 an hour

Qualifications

Google Docs
Microsoft Excel
Computer vision
Customer service
Logistics
Bachelor's degree
Driver Licence
Forecasting
Agile

Full Job Description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

JOB OVERVIEW

Serve Robotics is expanding to the Gold Coast, and we're looking for our founding Operations team. This is a unique opportunity to help launch and scale our Australian operations from the ground up while working with cutting-edge autonomous delivery technology.

As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring smooth daily operations across our commercial delivery network. Your main objective will be to execute against established strategies, manage the flow of day-to-day activities, and identify opportunities to streamline and strengthen operational processes. You will support the team by ensuring procedures are followed consistently, operational goals are met, and metrics are tracked with accuracy.

In this role, you will focus on operational execution first, while also proposing and implementing incremental improvements that drive efficiency, reliability, and scalability. You will collaborate closely with supervisors and leadership to align your work with the broader operational strategy, ensuring that our delivery network runs seamlessly and consistently delivers on performance targets.

JOB DUTIES

Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations.
Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions.
Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures.
Open or close depots in accordance with scheduled shift.
Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement.
Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams.
Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans.
Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards.
Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

EXPERIENCE, QUALIFICATIONS, & SKILLS

Required Experience, Qualifications, and Skills

Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service)
Strong organizational, collaboration, and problem-solving skills.
Ability to remain calm under pressure with a proactive, can-do attitude toward challenges.
Demonstrated ability to work independently with minimal supervision.
Comfort with spreadsheets (Excel or Google Sheets)
Willingness to work flexible hours, including evenings and weekends, as operations require.
Comfortable driving mid-size utility vehicles as needed.
Valid driver’s license.
Ability to work nights, weekends, and holidays

Preferred Experience, Qualifications, and Skills

Previous experience in a high-growth, fast-paced startup environment
Experience with schedule creation, resource planning, or forecasting
Direct customer-facing experience (field or service-based)
Ability to analyze data and report on operations through Google Workspace (Docs, Sheets, Drive)
Strong passion for efficiency, innovation, and robotics

Additional Information

This role is onsite and field-based, with ad hoc movement between depots, deployment zones, and customer locations. Candidates should be comfortable with standing, walking, and lifting up to 22.7 kgs as part of daily operations. Occasional evening and weekend shifts may be required to support deployments and testing schedules.
Safety compliance: Adherence to PPE rules, strict mobile phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
Operations Coordinators must be prepared to perform duties in various weather conditions, including inclement weather.
This role may require the operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.

Apply Now

Refine Your Search

senior service associate jobs in queensland

Operations Coordinator

Operations Support Agent

Senior Associate

Senior Designer

Sales Associate

Infrastructure & Capital Projects – Senior Associate / Manager

Senior Associate – Performance Improvement

Senior Associate – Performance Improvement

Associate / Senior Associate, Banking & Finance

Senior Associate - Project Lead

Human Resources Manager

Business Services Senior Accountant

Associate / Senior Associate, Real Estate & Development

Associate, Executive Support & Operations Officer

Senior Associate

Administration Coordinator

eDiscovery Client Services Associate Director

Associate or Senior Associate - Workplace & Safety

Senior/Associate Planner - Townsville

Senior/Clinical Research Associate

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