In-Demand Reservations manager Jobs in Queensland

Reservations Consultant | Cruise Whitsundays
Journey Beyond —Airlie Beach QLD
- Weekend availability
- Bar
- Sales
- Customer service
- Commuter assistance
- Parental leave
Quick Apply
Reservations Supervisor | Cruise Whitsundays
Journey Beyond —Airlie Beach QLD
- $33 - $34 a year
- Bar
- Management
- Sales
- Commuter assistance
- Parental leave
Quick Apply
Reservations Manager
Vignette Collection —Brisbane QLD
- Bilingual
- English
- Administrative experience
- Parental leave
7d
Motel Manager
Shivam JM Pty Ltd —Toowoomba QLD
- $105,000 - $115,000 a year
- Urgently hiring
- Management
- Customer service
- Supervising experience
- Annual leave
Quick Apply
3d
Motel Manager
Best Western Cattle City Motor Inn —Allenstown QLD
- $75,000 - $85,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Free food
Quick Apply
Onsite Management Couple
Stay Yeppoon —Adelaide Park QLD
- From $120,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick Apply
16h
Hotel or Motel Manager
SAI VTYS PTY LTD tranding as kobbers motor inn —Dalby QLD
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
- Free food
Quick Apply
Reservations
Aquaduck —Gold Coast QLD
- Weekend availability
- Sales
- Customer service
- Administrative experience
Hotel Manager Positions
Accor Apartments & Realty —Cairns QLD
- $79,400 - $120,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Time management
Reservations Supervisor
AccorHotel —Noosa Heads QLD
- Full-time
- Management
- Restaurant
- Hotel experience
Quick Apply
Group Reservations Agent
Shangri-La Hotels —Cairns City QLD
- Communication skills
- Free food
6d
Hospitality Manager - Functions, Events & Guest Experience Manager
Together Hospitality —Brisbane QLD
- $80,000 - $85,000 a year
- Full-time
- Sales
- Recruiting
- Communication skills
Quick Apply
3d
Hotel Service Manager Positions
Accor Apartments & Realty —Cairns QLD
- $79,400 - $100,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Marketing Assistant (Coordinator) (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Hotel General Manager
Matthews Hospitality Group —East Brisbane QLD
- $10,593.89 - $20,490.77 a month
- Weekend availability
- Management
- In-person
- Leadership
Quick Apply
Groups Coordinator
Crystalbrook Riley —Cairns QLD
- CRM software
- Sales
- Communication skills
- Parental leave
4d
Property Manager
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Management
- Administrative experience
- Communication skills
- Gym membership
7d
Reservations/Guest Experence All Rounder
AccorHotel —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
14d
Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Organisational skills
Wildlife Park Attendant
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Customer service
- Communication skills
- Employee discount
3d

I want to receive the latest job alert for reservations manager in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservations manager jobs near queensland

Reservations Consultant | Cruise Whitsundays

Journey Beyond -
Airlie Beach QLD

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Parental leave
Employee assistance program
Employee discount
Salary packaging
Opportunities for promotion

Qualifications

Sales
Customer service
Certificate II
Business
Communication skills

Full Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

We’re on the lookout for a motivated and enthusiastic individual to join our team on a full-time basis as a Reservations Consultant.

As the first point of contact for our valued guests, you’ll play a crucial role in helping them discover and book their dream experiences. Reporting to the Customer Service & Sales Manager, you’ll assist with enquiries and make their journey with us unforgettable.

Key responsibilities will include:

Stay up to date with all things Cruise Whitsundays – products, timetables, and promotions!
Accurately manage bookings from email, phone, web chat, and direct sources using Custom Linc.
Process payment bookings and wrap up end-of-day cash-ups correctly.
Check and finalise QA bookings while applying promotions.
Coordinate bookings with third-party providers with precision.
Keep up to date with our Reservations Policies and Procedures.
Collect and provide catering information
Provide great service in the Retail Store and upsell our fabulous merchandise!
Prepare the necessary paperwork and manifests for the next day’s operations.
Respond to guest feedback in a friendly manner, following our Policies & Procedures.

About You

You are an enthusiastic and motivated individual with a strong focus on customer service and sales, ready to make a splash in our team! With a dynamic energy that exudes positivity, you genuinely enjoy your work and strive to create memorable experiences for our customers.

To be successful in this role you will be / have:

Exceptional Customer Service Skills. You thrive on providing outstanding service, effortlessly converting enquiries into bookings through your wealth of knowledge and a friendly approach.
Confident with technology and communication devices making you efficient in managing various customer interactions, ensuring a seamless experience.
Excellent Communicator in both written and verbal communication skills, you excel in connecting with customers and supplying the information they need to make informed decisions.
Multitask competing priorities, remaining calm under pressure, and always maintaining a solution-based mindset when tackling challenges.
Team player with high energy and bring a positive attitude to your team, fostering a collaborative environment where everyone feels supported and motivated.
Strong attention to detail ensures every task is carried out to the highest standard, contributing to our commitment to excellence.

Requirements

Minimum 1 year’s Customer Service/Sales experience
Certificate II in Tourism or Business Admin (desirable)
Familiar with CustomLinc or similar reservation platform (desirable)
Ability to work flexible hours including weekends, evenings and public holidays between the hours of 6:30 am to 7:15 pm

Benefits

Generous discounts on Journey Beyond travel and experiences
An attractive salary and positive work environment
Study Assistance Policy
A career with opportunities for progression, transfers, and secondments
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Private Health discounts
Employee Assistance Program
Discounts on Journey Beyond merchandise
Discounts at the Cruise Café & Bar
Discounts at the bar on board vessels
Free public transport
Salary sacrifice remote area benefits

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

Quick Apply

Refine Your Search

reservations manager jobs in queensland

Reservations Consultant | Cruise Whitsundays

Reservations Supervisor | Cruise Whitsundays

Reservations Manager

Motel Manager

Motel Manager

Onsite Management Couple

Hotel or Motel Manager

Reservations

Hotel Manager Positions

Reservations Supervisor

Group Reservations Agent

Hospitality Manager - Functions, Events & Guest Experience Manager

Hotel Service Manager Positions

Marketing Assistant (Coordinator) (Pre-Opening)

Hotel General Manager

Groups Coordinator

Property Manager

Reservations/Guest Experence All Rounder

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort

Wildlife Park Attendant

I want to receive the latest job alert for reservations manager in queensland

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected