In-Demand Customer service Jobs in Perth, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer service / Internal Sales
Pack & Send Joondalup —Joondalup WA
- $70,000 - $75,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Team Member - Scarborough
Grill'd —Scarborough WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Retail Customer Service Officer
Australia Post —Morley WA
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
5d
Trade Counter Sales Assistant
Grano Direct —Malaga WA
- $65,000 - $85,000 a year
- Urgently hiring
- Sales
- Customer service
- Business development
Quick Apply
Team Member - Hillarys
Grill'd —Hillarys WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Claremont
Grill'd —Claremont WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Karrinyup
Grill'd —Karrinyup WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Service Officer
Amana Living —Perth WA
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
Customer Service
Dress to Impress Alterations —Spearwood WA
- $25 - $40 an hour
- Full-time
- In-person
Quick Apply
7d
Customer Service Assistant - Whitfords
iPlay and Baskin Robbins Whitfords —Hillarys WA
- Up to $25 a year
- Part-time
- In-person
- Employee discount
Quick Apply
Retail Assistant - Carousel
Sephora —Perth WA
- $35.10 an hour
- Part-time
- Sales
- Parental leave
- Employee discount
Team Member - Cottesloe
Grill'd —Cottesloe WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Applecross
Grill'd —Applecross WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Service Manager
Harvey Norman —Cannington WA
- Part-time
- Administrative experience
- Communication skills
- Employee discount
Cashier
Family Mini Mart —Girrawheen WA
- $24.95 - $30.00 an hour
- Part-time
- Sales
- English
- POS
Quick Apply
7d
Team Member - Whitford City
Grill'd —Hillarys WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Service Officer
Metcash —Canning Vale WA
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction
- Annual leave
- Parental leave

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service jobs in perth, wa

Customer Service Specialist

Customer service / Internal Sales

Team Member - Scarborough

Customer Support Officer

Retail Customer Service Officer

Trade Counter Sales Assistant

Team Member - Hillarys

Team Member - Claremont

Team Member - Karrinyup

Customer Service Officer

Customer Service

Customer Service Assistant - Whitfords

Retail Assistant - Carousel

Team Member - Cottesloe

Team Member - Applecross

Customer Service Manager

Cashier

Team Member - Whitford City

Customer Service Officer

Customer Service Agent

I want to receive the latest job alert for customer service in perth, wa

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