In-Demand Trustee Jobs in Parramatta, Nsw

Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
10d
Communications Officer
NSW Department of Communities and Justice —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
12d
Communications Officer
NSW Trustee and Guardian —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
11d
Senior Manager | Trustee Services
Link Group —Sydney NSW
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Health insurance
- Parental leave
Office Manager
Bobby Chhoker Clinic —Bondi Junction NSW
- $80,000 - $85,000 a year
- Full-time
- Administrative experience
- In-person
- Leadership
Quick Apply
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
9d
Accounts Payable Officer, Perpetual Wealth
Perpetual Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
- Work from home
11d
Claims Consultant - Retail Income Protection Claims
TAL —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Senior Incident Manager Role
Mercer —Sydney NSW
- Full-time
- Hybrid work
- Financial services
Customer Contact Team Operator
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
13d
Business and Oversight Manager
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Office experience
- Parental leave
6d
Operations Administrator
IQ-EQ —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- No degree
- Business
- Annual leave
- Employee assistance program
Quick Apply
Senior Procurement Officer
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Parental leave
- Employee assistance program
5d
Case Manager
AIA —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Financial services
Customer Contact Team Operator
NSW Trustee and Guardian —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
12d
Corporate Secretarial, Assistant Manager
CSC (Corporation Service Company) —Sydney NSW
- Full-time
- Administrative experience
- Financial services
- Accounting
Claims Administrator
Insignia Financial Ltd —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Financial services
6d
Senior Case Manager
Insignia Financial Ltd —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
6d
Client Manager, Responsible Entity Services – Perpetual Corporate Trust
Perpetual Limited —Sydney NSW
- Up to $133,000 a year
- Full-time
- Management
- Administrative experience
- Financial services
- Work from home

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Customer Service Officer

Link Group -
Parramatta NSW

Apply Now

Job Details

Contract | Fixed term

Qualifications

Customer service
Scalability
Financial services

Full Job Description

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team!

We’re looking for Customer Service Officers to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery.

This role will require you to work a rotating roster from 8am-8pm Monday to Friday. At MUFG we support work-life balance with a hybrid setup: 2-3 days in our Parramatta office, the rest from home!

Note: This is a 6 month fixed-term contract.

What You’ll Be Doing

Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries
Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees
Investigate and resolve issues with professionalism and empathy
Meet and exceed KPIs across calls, admin tasks, and written correspondence
Collaborate with your team to share ideas, support goals, and contribute to a positive team culture
Participate in ongoing training and proactively build your superannuation knowledge
Stay informed on industry trends and legislative changes
Support the Team Leader with high-priority requests, projects, and workflow management
Identify risks and recommend process improvements to enhance service delivery
Ensure all work meets quality standards and complies with regulatory requirements

What You Bring

Proven experience in customer service, ideally within superannuation or financial services
Strong problem-solving and investigation skills
Excellent communication—both written and verbal
Ability to manage competing priorities and meet deadlines
A proactive mindset with a passion for continuous learning
Confidence in handling escalations and sensitive conversations
A collaborative spirit and commitment to team success
Ability to commit to 4 weeks' full-time training onsite.

Why Join Us?

Be part of a supportive, high-performing team
Make a real difference in members’ financial wellbeing
Gain exposure to complex superannuation processes and stakeholder management
Enjoy opportunities for professional growth and development

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

trustee jobs in parramatta, nsw

Customer Service Officer

Client Service Officer - Estate Planning and Administration

Communications Officer

Communications Officer

Senior Manager | Trustee Services

Office Manager

Client Service Officer - Estate Planning and Administration

Accounts Payable Officer, Perpetual Wealth

Claims Consultant - Retail Income Protection Claims

Senior Incident Manager Role

Customer Contact Team Operator

Business and Oversight Manager

Operations Administrator

Senior Procurement Officer

Case Manager

Customer Contact Team Operator

Corporate Secretarial, Assistant Manager

Claims Administrator

Senior Case Manager

Client Manager, Responsible Entity Services – Perpetual Corporate Trust

I want to receive the latest job alert for trustee in parramatta, nsw

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