In-Demand Performance analyst Jobs in Parramatta, Nsw

ICT Business Analyst
Smart Study Australia —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Databases
- Analysis skills
- Referral program
Quick Apply
Business & AI Enablement Analyst
MetLife —Sydney NSW
- Temporary
- Organisational skills
- Agile
- AI
- Parental leave
- Employee assistance program
SaaS Implementation Project Manager - Remote - Expression of Interest
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- AI
- Communication skills
- Parental leave
Quick Apply
5d
Business Analyst
I Mantra Pvt Ltd —Parramatta NSW
- $75,000 - $82,000 a year
- Temporary
- Hybrid work
- Education
- Bachelor's degree
- Business
- Relocation assistance
- Work from home
Quick Apply
2026 Graduate Brand Analyst, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Urgently hiring
- Microsoft Excel
- Management
- Merchandising
Junior Business Analyst
My Muscle Chef —Yennora NSW
- $90,000.00 - $90,000.01 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
Quick Apply
Production & Customer Process Analyst
Fashion Biz Ltd —Prestons NSW
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick Apply
9d
Revenue Analyst
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Microsoft Excel
- Management
Expression of Interest - Data Analytics Professionals
ING —Sydney NSW
- SQL
- Communication skills
Organisation and Methods Analyst
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Data analysis skills
- Work from home
Quick Apply
Transformation Consultant/Business Analyst
Winning Formula —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
PMO Analyst
CSR —North Ryde NSW
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Productivity Analyst
Gains5 Tech Solutions —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
- Work from home
Quick Apply
Data Analyst
Heidi —Sydney NSW
- Full-time
- Remote
- SQL
- AI
- Marketing
- Work from home
- Parental leave
Graduate Analyst - ISO
Perpetual Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Finance
- Work from home
9d
Freight Insights Specialist
Transport For NSW —Parramatta NSW
- $141,678 - $158,677 a year
- Full-time
- Analysis skills
- Communication skills
- Analytics
10d
Pricing Analyst
Motion Asia Pacific Pty Ltd —Chullora NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- SQL
- Free parking
- Parental leave
Quick Apply
Data Analyst
Transport For NSW —Macquarie Park NSW
- $121,175 - $135,716 a year
- Full-time
- Databases
- Administrative experience
- No degree
1d
Growth (Analyst, Junior)
coreflow —Sydney NSW
- $200,000 - $400,000 a year
- Full-time
- AI
- Relocation assistance
Quick Apply
Workforce Planner
HCF —Parramatta NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Parental leave
- Pet insurance

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performance analyst jobs near parramatta, nsw

ICT Business Analyst

Smart Study Australia
Sydney NSW

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Referral program

Qualifications

CRM software
Web development
Mobile applications
Business analysis
Lead generation
Xero
Databases
Analysis skills
Bachelor's degree
Recruiting
Software development
Software testing
Systems analysis
Business requirements
Communication skills
Business process improvement
Information Technology

Full Job Description

ICT Business Analyst

Employment Type: Full-Time, Permanent
Location: Sydney, NSW
Salary: $80,000 – $90,000 plus Superannuation

About Smart Study Australia

Smart Study Australia Pty Ltd is a leading education and migration consultancy headquartered in Sydney with branches and subsidiaries across multiple countries. We represent a wide range of Australian educational institutions and provide professional education counselling, student placement services, and migration assistance to clients both in Australia and overseas.

As part of our ongoing commitment to digital innovation and operational excellence, we are seeking an experienced Business Analyst to support the development, enhancement, and optimisation of our business systems, websites, applications, and operational processes.

Position Overview

The Business Analyst will work closely with management, staff, agents, external IT providers, and stakeholders to analyse business requirements, improve organisational processes, and support digital transformation initiatives across Smart Study Australia.

The successful candidate will play a key role in developing and enhancing company systems, including agent management platforms, websites, referral applications, CRM systems, and reporting solutions while ensuring operational efficiency and business growth.

Key Responsibilities

Ø Consult with directors, education counsellors, migration agents, administrative staff, offshore offices, partner institutions, and external ICT providers to identify business needs and system requirements.

Ø Analyse and document business processes relating to student recruitment, admissions, course enrolments, visa applications, customer relationship management, referral programs, and client support services.

Ø Evaluate the effectiveness of existing business systems, including Monday.com CRM, agency management platforms, website enquiry systems, referral incentive applications, and Xero accounting software, and recommend improvements to enhance operational efficiency.

Ø Gather, analyse, and document functional and technical requirements for system enhancements, integrations, workflow automation, and digital transformation initiatives.

Ø Coordinate the integration and data flow between Monday.com CRM, Xero, website enquiry forms, student databases, referral platforms, and other business applications to ensure data accuracy and process efficiency.

Ø Work closely with software developers, website developers, ICT consultants, and third-party vendors to implement system improvements, upgrades, and new technology solutions.

Ø Analyse lead generation, student recruitment, application processing, commission tracking, and client service workflows within Monday.com CRM and recommend process optimisation opportunities.

Ø Monitor the accuracy and consistency of data across CRM, accounting, marketing, and operational systems and identify opportunities to eliminate duplicate data entry and manual processes.

Ø Conduct system analysis, user acceptance testing (UAT), quality assurance testing, and post-implementation reviews for websites, CRM platforms, business applications, and digital services.

Ø Develop workflow diagrams, process maps, business requirement specifications, user stories, and system documentation to support business improvement projects.

Ø Analyse business reports, financial information, student recruitment metrics, conversion rates, and operational data to support management decision-making and business growth strategies.

Ø Coordinate with finance staff to improve integration between operational systems and Xero, ensuring accurate reporting, invoicing, commission payments, and financial reconciliation processes.

Ø Assist management in planning and implementing technology projects, including CRM enhancements, workflow automation, reporting solutions, and system migration initiatives.

Ø Prepare training materials, user manuals, and standard operating procedures and deliver training sessions to staff across Australian and offshore offices.

Ø Monitor system performance, user feedback, and operational outcomes and recommend ongoing improvements to support business objectives.

Ø Prepare reports, feasibility assessments, and recommendations for management regarding ICT investments, system enhancements, business process optimisation, and digital service delivery.

Ø Maintain comprehensive documentation of system configurations, business processes, integration requirements, and technical specifications to support ongoing operations and future development activities.

Essential Selection Criteria

Bachelor degree or higher qualification in Information Technology, Information Systems, Computer Science, Business Information Systems, or a related field.
Minimum two years of relevant experience as an ICT Business Analyst or similar occupation.
Demonstrated experience in business requirements gathering, process analysis, and systems improvement.
Experience preparing business requirement specifications, functional documentation, workflow diagrams, and system documentation.
Experience working with CRM systems, databases, websites, applications, and enterprise business systems.
Knowledge of software development lifecycles, testing methodologies, and system implementation processes.
Strong analytical, problem-solving, and stakeholder management skills.
Excellent written and verbal communication skills.

Desirable

Experience within the education, student recruitment, migration, or consultancy sectors.
Experience with Agentcis, Xero, Meta, CRM platforms, or similar business management systems.
Experience working with website development projects and mobile application implementations.
Experience coordinating business process improvement and digital transformation initiatives.

What We Offer

Competitive salary package.
Professional development and career growth opportunities.
Supportive and collaborative work environment.
Opportunity to work on strategic technology and business improvement projects within a growing international organisation.

Applications

Interested applicants should submit a current resume and cover letter outlining their suitability for the role at [email protected]

Applications close: 4 weeks from the date of advertisement publication.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

performance analyst jobs in parramatta, nsw

ICT Business Analyst

Business & AI Enablement Analyst

SaaS Implementation Project Manager - Remote - Expression of Interest

Business Analyst

2026 Graduate Brand Analyst, Amazon Vendor Services

Junior Business Analyst

Production & Customer Process Analyst

Revenue Analyst

Expression of Interest - Data Analytics Professionals

Organisation and Methods Analyst

Transformation Consultant/Business Analyst

PMO Analyst

Productivity Analyst

Data Analyst

Graduate Analyst - ISO

Freight Insights Specialist

Pricing Analyst

Data Analyst

Growth (Analyst, Junior)

Workforce Planner

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