In-Demand Hub manager Jobs in Parramatta, Nsw

Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
General Manager - East Coast based
Cater Care Australia / Cater Care Services —Parramatta NSW
- Full-time
- Hospitality
- Culinary experience
- No degree
- Employee discount
Quick Apply
8h
Business Manager
APM Group —Epping NSW
- Full-time
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Research Assistant or Senior Research Assistant
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Research
Contracts Administrator
Transport For NSW —Parramatta NSW
- $141,678 - $158,677 a year
- Full-time
- Hybrid work
- Construction experience
12d
Area Manager
Yo-Chi —Sydney NSW
- Full-time
- Hospitality
Design Coordinator
King Living —Turrella NSW
- Full-time
- Management
- Microsoft Office
- Manufacturing
Quick Apply
Category Assistant - Womenswear - Big W
Big W —Bella Vista NSW
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
Part-Time Community Specialist | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Sales
- Customer service
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
10d
Assistant Venue Leader
Yo-Chi —Rouse Hill NSW
- $65,000 - $76,000 a year
- Weekend availability
- Leadership
4d
Manager Communications & Stakeholder Engagement
Office of the Secretary —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Management
- No degree
- Communication skills
5d
Operations Manager, Australia
Whatnot —Sydney NSW
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
Regional Training Leader
Yo-Chi —Sydney NSW
- Full-time
13d
Relationship Manager - NSW
Prestige Inhome Care —Sydney NSW
- Full-time
- Management
- Sales
- Business development
- Employee assistance program
Quick Apply
5d
Communications and Media Manager
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Writing skills
- Experience working with children
- Editing
11d
Manager Ministerial Correspondence
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Hybrid work
- Administrative experience
11d
Content Manager
DuluxGroup —Padstow NSW
- Full-time
- Marketing
- AI
- Parental leave
- Employee assistance program
Territory Manager
DuluxGroup —Padstow NSW
- Business development
- Parental leave
- Employee assistance program
4d
Technology Change & Adoption Manager
Sonnel Hospitality —Sydney NSW
- Full-time
- Office experience
Quick Apply
Head of Operations
Splend —Sydney NSW
- Full-time
- Maintenance
- Analysis skills
- AI
- Employee assistance program
Quick Apply
14d

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Service Desk Officer

Children's Medical Research Institutue -
Westmead NSW

Apply Now

Job Details

Full-time

Benefits

Sabbatical

Qualifications

Certificate IV
IT support
Communication skills
Information Technology

Full Job Description

From neuroscience and cancer biology to drug development, embryology and gene therapy; when joining the team at CMRI you will be surrounded by internationally recognised researchers who foster excellence in all of their staff. CMRI is part of the largest health and medical research precinct in Australia and also a member of the Westmead Research Hub. This membership allows our staff access to the vast array of technology, services, resources and expertise available nearby at The Children’s Hospital at Westmead, Westmead Hospital and the Westmead Institute. Opportunities to join the team at CMRI are occasionally available in the areas of research, administration, fundraising, and laboratory support.

Join a world-leading, independent medical research institute
Contribute to the health of future generations/children through medical research
Located in Westmead— Australia’s foremost biomedical research precinct

We are seeking a Service Desk Officer to join our IT team and support the day‑to‑day technology needs of the organisation.

Together we are making a difference for kids living with genetic disease.

Children’s Medical Research Institute (CMRI) was Australia’s first dedicated paediatric research facility and is now one of the world’s most highly regarded independent medical research organisations. Our research focuses on the four key areas impacting children’s health: cancer, genomics and genetic diseases, neurobiology, and embryology.

Work with a team of dedicated professionals

We are seeking a Service Desk Officer to join our IT team and support the day‑to‑day technology needs of the organisation. This role is the first point of contact for IT support, providing timely, high‑quality assistance across desktops, laptops, printers, telephony, audio‑visual systems, and operational equipment. You will play a key role in maintaining business continuity by resolving first‑level issues, building and deploying IT equipment, and escalating more complex matters to second‑level support where required.

We are looking for a Service Desk Officer to join our team to

Provide first‑level IT support for desktops, laptops, printers, telephony, audio‑visual and operational equipment
Act as the first point of contact for all IT helpdesk enquiries
Build, deploy and set up desktops and laptops for staff
Resolve helpdesk tickets promptly in line with service standards
Allocate tickets appropriately and escalate unresolved issues to second‑level support
Deliver a responsive and customer‑focused service to ensure staff feel supported
Assist with operational and site activities to maintain a safe and positive work environment
Maintain and support audio‑visual facilities, including monitoring consumables and training staff

Please see Position Description for a comprehensive list of duties and responsibilities.

A rewarding role in every way

Fulltime role – 35 hours per week
Excellent not for profit tax benefits
A flexible and supportive work environment where everyone’s contribution is highly valued

What can you bring to this role?

IT-based TAFE Certification at Certificate IV level desirable but not required
3+ years in an IT Service/Support role
Strong technical knowledge with the ability to support a range of IT systems, devices and equipment
Ability to clearly explain technical concepts and solutions to non‑technical users
Excellent communication and interpersonal skills, with a friendly and approachable manner
A proactive, self‑motivated “can‑do” attitude and strong sense of accountability
Proven experience engaging with staff at all levels, as well as internal and external stakeholders
Ability to coach and support individuals and teams in the effective use of IT systems

Please note - The role includes regular physical tasks associated with IT and equipment support.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.

CMRI is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. We are an Equal Opportunity Employer, and we embrace diversity and inclusion, we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

APPLY HERE

Researchers CMRI always welcomes enquiries from qualified scientists interested in post-doctoral or sabbatical opportunities and high achieving students keen to extend their career opportunities. Interested research candidates should supply a current curriculum vitae, details of experience, and the contact details of three professional referees the Human Resources Manager via email or post to: Human Resources Manager Children’s Medical Research Institute Locked Bag 2023 Wentworthville NSW 2145 Australia Phone: 02 8865 2800 Fax: 02 9687 2120 Questions? Contact us, and we'd love to help you find the information you're looking for. Phone: +61 2 8865 2800 Email: [email protected]

Apply Now

Refine Your Search

hub manager jobs in parramatta, nsw

Service Desk Officer

General Manager - East Coast based

Business Manager

Research Assistant or Senior Research Assistant

Contracts Administrator

Area Manager

Design Coordinator

Category Assistant - Womenswear - Big W

Part-Time Community Specialist | Castle Towers (New Store Opening)

Assistant Venue Leader

Manager Communications & Stakeholder Engagement

Operations Manager, Australia

Regional Training Leader

Relationship Manager - NSW

Communications and Media Manager

Manager Ministerial Correspondence

Content Manager

Territory Manager

Technology Change & Adoption Manager

Head of Operations

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