In-Demand Crm & audience Jobs in Parramatta, Nsw

CRM & Audience Executive
Sony Music Entertainment Canada —Sydney NSW
- CRM software
- Communication skills
- Marketing
CRM Coordinator
Aje. —Surry Hills NSW
- Full-time
- CRM software
- Communication skills
Quick Apply
9d
Solutions Consultant
Newforma —Parramatta NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
Email Campaign and Web Coordinator
Ticketek Entertainment Group —Sydney NSW
- Hybrid work
- CRM software
- Annual leave
- Parental leave
Quick Apply
APAC B2B Existing Customer Marketing Manager
Uber —Sydney NSW
- Full-time
- CRM software
- SQL
- Analysis skills
Performance Marketing Specialist
MindChamps Early Learning & PreSchool —Parramatta NSW
- $90,000 - $110,000 a year
- Full-time
- CRM software
- Analysis skills
- In-person
Quick Apply
Application Analyst
Campbell Property Group —Norwest NSW
- Full-time
- CRM software
- ERP systems
- SQL
- Health insurance
- Employee assistance program
Quick Apply
Engagement Officer
University of Sydney —Camperdown NSW
- $107,312 - $115,686 a year
- Part-time
- CRM software
- Management
- Customer service
14d
Communications Assistant, Australia
Institute for Energy Economics and Finan —Sydney NSW
- $74,568 - $89,988 a year
- Weekend availability
- CRM software
- Google Suite
- Writing skills
- Annual leave
- Parental leave
Quick Apply
Theatre Content & Campaigns Administrator
West HQ —Rooty Hill NSW
- Management
- Administrative experience
- Time management
- Free parking
- Employee discount
10d
Engagement Associate
Cochlear Ltd —Macquarie Park NSW
- Full-time
- Sales
- Customer service
- Databases
Marketing Operations & Digital Manager - Events and Exhibitions
Expo Centric —Rydalmere NSW
- Full-time
- CRM software
- Management
- Sales
Quick Apply
10d
Customer Experience Specialist
MealSuite —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- AI
- Disability insurance
- Health insurance
Quick Apply
Events & Marketing Consultant (Parental Leave cover)
Deloitte —Sydney NSW
- CRM software
- Marketing
- No degree
- Parental leave
Lifecycle Marketing Operations Coordinator
CoStar Group —Sydney NSW
- Full-time
- CRM software
- Sales
- Marketing
- Annual leave
Lifecycle Marketing Operations Coordinator
Domain Group —Pyrmont NSW
- CRM software
- Sales
- Marketing
- Annual leave
CRM Technology & Strategy Lead
Pet Circle —Sydney NSW
- Hybrid work
- Employee discount
Engagement Business Partner
Civica —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Work from home
Quick Apply
2d
Campaign and Experience Executive
News Corp —Sydney NSW
- Hybrid work
- CRM software
- Management
- Salesforce
- Parental leave
9d
Marketing Coordinator
FTI Consulting —Sydney NSW
- $82,500 - $126,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d

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CRM & Audience Executive

Sony Music Entertainment Canada -
Sydney NSW

Apply Now

Job Details

Qualifications

CRM software
Digital marketing
Communication skills
Marketing

Full Job Description

Marketing

Sydney

The CRM & Audience Executive supports the development and execution of Sony Music Australia's audience growth strategy across owned channels. Working closely with the Director of Digital Marketing & Audience Development, Paid Media Manager, and Social & Content Manager, this role is responsible for audience data management, CRM campaign execution and audience insights.

The role plays a critical part in connecting audience acquisition, engagement, and retention activities, ensuring fans are effectively captured, nurtured, and converted across artist campaigns, tours, merchandise, and other commercial opportunities.

What you'll do:

CRM Campaign Management

Support the planning, creation, and deployment of email, SMS, and other direct-to-fan communications.
Execute CRM campaigns aligned to release schedules, tours, merchandise launches, and marketing initiatives.
Maintain CRM calendars and ensure campaigns are delivered accurately and on time.
Coordinate campaign assets and copy with marketing, digital, and creative teams.

Audience Development & Data Management

Manage audience databases and ensure data accuracy, hygiene, and compliance.
Build and maintain audience segments to support campaign targeting and personalisation.
Assist in developing strategies to grow first-party data across artist and label touchpoints.
Support data capture initiatives across websites, competitions, pre-saves, stores, and ticketing campaigns.

Fan Lifecycle & Journey Development

Support the creation and optimisation of automated fan journeys, onboarding flows, and retention programs.
Assist in mapping fan touchpoints across the customer lifecycle.
Identify opportunities to improve engagement and conversion through audience nurturing.

Campaign Support Across Digital Team

Work alongside the Social & Content Manager to support audience growth and fan engagement initiatives.
Ensure audiences acquired through paid media, creators, and partnerships are effectively captured into owned channels.
Support strategic partnership campaigns through audience activation and reporting.

Reporting & Insights

Monitor CRM performance including open rates, click-through rates, subscriber growth, conversions, and revenue.
Produce regular reporting and campaign analysis.
Translate audience data into actionable recommendations for campaign optimisation
Identify audience trends and opportunities to improve performance.

Platform & Process Management

Support the day-to-day management of CRM platforms and associated integrations.
Maintain best-practice processes and documentation.
Ensure compliance with privacy regulations and consent management requirements.

Who you are:

Demonstrable experience in CRM, digital marketing, audience development, or a related role.
Experience using email marketing and CRM platforms.
Strong understanding of audience segmentation and customer lifecycle marketing.
Highly organised with strong attention to detail.
Comfortable working with data and performance reporting.
Excellent written communication skills.
Passionate about music
Experience in music, entertainment, sport, media, gaming, or consumer brands.
Familiarity with first-party data strategies.
Experience with customer journey automation.

What we give you:

You join a global community with the opportunity to channel your passion every day.
Investment in your professional growth and development enabling you to thrive in our vibrant community.
The space to accelerate progress, positively disrupt and create what happens next
We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
We provide an excellent range of benefits like private health benefits, insurances, additional leave programs, Novated car leasing options plus loads of industry discounts & perks!

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

Privacy Policy

Apply Now

Refine Your Search

crm & audience jobs in parramatta, nsw

CRM & Audience Executive

CRM Coordinator

Solutions Consultant

Email Campaign and Web Coordinator

APAC B2B Existing Customer Marketing Manager

Performance Marketing Specialist

Application Analyst

Engagement Officer

Communications Assistant, Australia

Theatre Content & Campaigns Administrator

Engagement Associate

Marketing Operations & Digital Manager - Events and Exhibitions

Customer Experience Specialist

Events & Marketing Consultant (Parental Leave cover)

Lifecycle Marketing Operations Coordinator

Lifecycle Marketing Operations Coordinator

CRM Technology & Strategy Lead

Engagement Business Partner

Campaign and Experience Executive

Marketing Coordinator

I want to receive the latest job alert for crm & audience in parramatta, nsw

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