In-Demand Application support analyst Jobs in Parkville, Vic

Level 2 Application Support Analyst - Education
Civica —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Work from home
Quick Apply
Support Analyst
Linfox —Essendon Fields VIC
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Pricing Analyst
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Recruiting
- Work from home
Application Analyst
BOUNCE —Glen Iris VIC
- Full-time
- Management
- Administrative experience
- Analysis skills
- Free parking
- Parental leave
Quick Apply
Analyst
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Analysis skills
- Communication skills
1d
Business Analyst
Accenture —Melbourne VIC
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Associate Test Analyst
HUB24 —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- SQL
- Parental leave
Retail Support Analyst
PUMA —Cremorne VIC
- Microsoft Excel
- Organisational skills
- AI
9d
Test Analyst
RACV —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- APIs
Technical Business Analyst – Housing System Transformation Program
Aboriginal Housing Victoria —Fitzroy North VIC
- Full-time
- CRM software
- Administrative experience
- Communication skills
7h
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Performance Analyst
Department of Jobs, Skills, Industry and Regions —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
12d
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
13d
Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
Enablement Analyst
St Vincent's Health Australia —Melbourne VIC
- Full-time
- SQL
- Analytics
Applications Specialist
Dyson Group —Bundoora VIC
- Full-time
- Management
- Business development
- Agile
Quick Apply
Banking Platforms Consultant (all levels)
Accenture —Melbourne VIC
- Full-time
- Leadership
- On-the-job training
- Parental leave
Operations Analyst (AML/CTF)
KordaMentha —Melbourne VIC
- $85,000 - $100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Systems Operations Analyst
Intercontinental Exchange Holdings, Inc. —Southbank VIC
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
14d
Transaction Operations Analyst (AML/CTF)
Apex Group —Melbourne VIC
- Full-time
- Administrative experience

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Level 2 Application Support Analyst - Education

Civica -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Paid volunteer leave

Qualifications

SQL
Analysis skills
APIs
Communication skills

Full Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as a Level 2 Application Support Analyst at Civica

As a Level 2 Application Support Analyst at Civica, you’ll support our Civica Education Suite application products, helping customers resolve complex software issues that require detailed technical investigation.

You’ll analyse and troubleshoot application problems, investigate data and system behaviours, review logs, and work closely with Level 3 Support, Product, Engineering and Technical Operations teams to drive timely and effective resolution.

This role is well suited to someone who enjoys solving complex customer issues, working with technical detail, and communicating clearly with both customers and internal teams.

Requirements

What you will need to be successful in this role

Application support, ideally within an enterprise, SaaS, ERP or SIS environment
Strong SQL skills, including queries, joins and data validation
Experience troubleshooting production incidents, application errors and performance issues
Exposure to finance modules, such as AR, AP, GL, billing or reporting
Strong analytical and problem-solving skills, with the ability to investigate complex technical issues
Experience reviewing system logs, error traces or background jobs
Strong written communication skills, including experience providing customer-facing updates
Confidence managing SLA-driven cases and customer expectations
Ability to work collaboratively with Product, Engineering, Technical Operations and Support teams
Experience with Student Information Systems (ideally)
Knowledge of APIs, integrations and data synchronisation (ideally)
Exposure to reporting tools or education reporting modules (ideally)

Benefits

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Quick Apply

Refine Your Search

application support analyst jobs in parkville, vic

Level 2 Application Support Analyst - Education

Support Analyst

Pricing Analyst

Application Analyst

Analyst

Business Analyst

Associate Test Analyst

Retail Support Analyst

Test Analyst

Technical Business Analyst – Housing System Transformation Program

Service Desk Analyst

Performance Analyst

Service Desk Analyst_Full Time_Burnley VIC

Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC

Enablement Analyst

Applications Specialist

Banking Platforms Consultant (all levels)

Operations Analyst (AML/CTF)

Systems Operations Analyst

Transaction Operations Analyst (AML/CTF)

I want to receive the latest job alert for application support analyst in parkville, vic

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