In-Demand Service coordinator Jobs in Pakenham Vic

Scheduling/Administration Officer
Charlie's Support Services Angels Pty Ltd —Pakenham VIC
- $63,880.00 - $69,381.57 a year
- Full-time
- Microsoft Office
- Administrative experience
- Education
- Work from home
- Parental leave
Quick Apply
1d
Mobile Casual Educator - Packenham
Junior Adventures Group —Pakenham VIC
- $37 - $47 an hour
- Day shift
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
OSHC Coordinator / Area Manager
Windermere —Pakenham VIC
- $40 an hour
- Part-time
- Management
- Administrative experience
- Experience working with children
- Health insurance
- Employee assistance program
Customer Service Coordinator
William Adams —Dandenong VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
7d
OSHC Assistant Coordinator | Beaconsfield
Junior Adventures Group —Beaconsfield VIC
- Part-time
- Experience working with children
- Leadership
- Health insurance
- Referral program
Quick Apply
OSHC Educator - Packenham
Junior Adventures Group —Pakenham VIC
- $36 - $38 an hour
- Part-time
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
4d
OSHC Assistant Coordinator | Bunyip
Junior Adventures Group —Bunyip VIC
- Part-time
- Experience working with children
- Leadership
- Health insurance
- Referral program
Quick Apply
Customer Service Coordinator
Gates Corporation —Dandenong VIC
- Customer service
- Office
- Microsoft Office
GRG - Administration Coordinator
Grace Removals —Hallam VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Coordinator for OSHC | Belgrave South
Junior Adventures Group —Belgrave South VIC
- Up to $43 an hour
- Part-time
- Leadership
- Paid training
- Health insurance
Quick Apply
Personal Assistant - Casey Hospital
Monash Health —Berwick VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
8d
Customer Service Coordinator (Team Member)
Gates Corporation —Dandenong VIC
- Customer service
- Office
- Microsoft Office
GRG - International Coordinator
Grace Removals —Hallam VIC
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Sales Quoting Coordinator
Dormakaba Group —Hallam VIC
- Full-time
- Hybrid work
- CRM software
- Salesforce
Bus Driver
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
8d
Disability and Mental Health Support Worker
Krain Care Services —Clyde North VIC
- $35 - $38 an hour
- Experience working with individuals with disabilities
- First Aid Certification
- In-person
- Travel reimbursement
Quick Apply
Mobile Educator (casual) - Beaconsfield
Junior Adventures Group —Beaconsfield VIC
- $45 - $47 an hour
- Day shift
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
3d
OSHC Casual Educator | Gembrook
Junior Adventures Group —Gembrook VIC
- Morning shift
- No experience needed
- Communication skills
- Referral program
Quick Apply
Sales Coordinator
Commercial Motor Vehicles Pty Ltd. —Dandenong VIC
- Full-time
- Computer skills
- Time management
- Health insurance
- Parental leave
Quick Apply
Mobile Educator (Casual) - Narre Warren
Junior Adventures Group —Narre Warren VIC
- $45 - $47 an hour
- Day shift
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
3d

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Scheduling/Administration Officer

Charlie's Support Services Angels Pty Ltd
Pakenham VIC

Quick Apply

Job Details

Full-time
$63,880.00 - $69,381.57 a year
1 day ago

Benefits

Work from home
Parental leave
Maternity leave

Qualifications

Certificate III
Microsoft Office
Administrative experience
Education
Organisational skills
Business Administration
Working with Children Check
Business
Communication skills
Office experience

Full Job Description

Seeking Scheduling/Administration Officer

This role will look after our participants on a day-to-day basis and coordinate in-home and community access care services on behalf of the business. We are looking for a warm, positive, enthusiastic individual who understands the importance of providing end to end customer experiences whilst being a team player.

Experience in rostering and general administration tasks is a prerequisite but not necessarily a must if you have that strong willingness to learn and want to dedicate yourself to a growing service.

We will highly look at anyone with a minimum Certificate III in Business Administration and NDIS exposure.

You must be have a strong ability to build rapport and proactively resolve queries whilst providing a high level of service to each participant. You must also have an ability to simplify information which can seem very complex to participants and communicate in a clear and articulate manner.

Reporting directly to the Operations Manager daily, the following is what you will need to succeed in this role;

Key Responsibilities

Managing NDIS intake procedures, including receiving enquiries, gathering participant information, and processing new participant applications.
Be involved in the initial process of an intake by identifying information and needs of a prospective participant and then helping to set up the Intake appointment
Maintaining accurate and confidential participant records and documentation in accordance with NDIS requirements and privacy legislation.
Scheduling shifts, appointments and coordinating participant visits where applicable
Providing administrative support to the broader team, including data entry into our CRM system, filing and document management.
Managing phone calls and emails with daily ONCALL support to the team (to be negotiated). Always communicate professionally and courteously during this process.
Assist the Operations Manager liaise with NDIS planners, support coordinators and other stakeholders on behalf of participants.
Maintain office systems and procedures to ensure efficient daily operations
Supporting compliance with NDIS guidelines, disability support standards, and relevant legislation.
Report frequently with the Operations Manager and Director on areas of concern and important matters. Keep communications lines open and transparent whilst also working autonomously in your role.

What we are looking for

Either previous experience working in NDIS administration or a level of understanding and what is expected of someone to work in this field or a willingness to learn
An understanding of service delivery
Knowledge of NDIS process, participant experience and engagement will be highly considered
Strong organisational skills with the ability to manage multiple tasks and completing priorities in a timely manner
Excellent written and verbal communication skills
Proficiency in Microsoft Office applications and experience with client management systems or the confidence and willingness to learn
Demonstrated ability to work with sensitivity and respect when supporting people with disabilities
Strong attention to detail and commitment to maintaining accurate records
A compassionate approach to participant interaction and a genuine interest in supporting vulnerable populations
Ability to work independently and as part of a collaborative team
Current Working with Children Check (or willingness to obtain one prior to the commencement of the position) and satisfactory background screening
Recent Police Check
NDIS Screening Check
NDIS Orientation Module completed (prior to commencement of the position)
Infection Control and Hand Hygiene Certificate or willingness to obtain

What we can offer you

Flexible Autonomy and Team based work environment
In-house guidance and support to build yourself within your position
Performance reviews and feedback
Opportunities for professional development and growth
Respect and Encouragement to want to achieve within the role

If this sounds like you and/or this role sounds like something you would like to thrive to succeed in, we would love to hear from you.

Pay: $63,880.00 – $69,381.57 per year

Benefits:

Maternity leave
Parental leave
Work from home

Application Question(s):

Do you have your NDIS Screening Check?
Do you have a current Police Check?

Education:

Certificate I - IV (Preferred)

Experience:

Office Administration : 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service coordinator jobs in pakenham vic

Scheduling/Administration Officer

Mobile Casual Educator - Packenham

OSHC Coordinator / Area Manager

Customer Service Coordinator

OSHC Assistant Coordinator | Beaconsfield

OSHC Educator - Packenham

OSHC Assistant Coordinator | Bunyip

Customer Service Coordinator

GRG - Administration Coordinator

Coordinator for OSHC | Belgrave South

Personal Assistant - Casey Hospital

Customer Service Coordinator (Team Member)

GRG - International Coordinator

Sales Quoting Coordinator

Bus Driver

Disability and Mental Health Support Worker

Mobile Educator (casual) - Beaconsfield

OSHC Casual Educator | Gembrook

Sales Coordinator

Mobile Educator (Casual) - Narre Warren

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