In-Demand Client services coordinator Jobs in Pakenham, Vic

Care Coordinator
AB Nurses Support Services —Pakenham VIC
- From $70,000 a year
- Full-time
- Management
- Administrative experience
- Computer skills
Quick Apply
7d
Admin/Receptionist
AB Nurses Support Services —Pakenham VIC
- From $52,880 a year
- Full-time
- Administrative experience
- Recruiting
- Organisational skills
Quick Apply
7d
Care Partner - Home Care (Support at Home Program)
Aussie Life Care —Cranbourne West VIC
- $75,000 - $90,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick Apply
NDIS Service Coordination Officer
Australian Instant Care Pty Ltd. —Berwick VIC
- From $31 an hour
- Part-time
- Hybrid work
- Experience working with individuals with disabilities
- Communication skills
- Work from home
Quick Apply
2d
Counsellor | Cranbourne
Beyond Health Services —Cranbourne VIC
- Up to $143 an hour
- Writing skills
- Experience working with children
- In-person
Quick Apply
17h
Works Ready Coordinator (Work Planner)
Zinfra —Pakenham VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Quoting Coordinator
Dormakaba Group —Hallam VIC
- Full-time
- CRM software
- Microsoft Excel
- Sales
13d
Customer Service Coordinator (Team Member)
Gates Corporation —Dandenong VIC
- Customer service
- Office
- Microsoft Office
GRG - International Coordinator
Grace Removals —Hallam VIC
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Home Care Worker - Upwey and Rowville VIC
My Guardian —Upwey VIC
- CPR Certification
- First Aid Certification
Quick Apply
1d
Registered Nurse – Aged Care Clinical Governance & Care Management
CarePro —Endeavour Hills VIC
- $40 - $80 an hour
- Contract
- CPR Certification
- Nursing
- Patient monitoring
Quick Apply
13d
Home Care Worker
Tabulam & Templer Homes for the Aged —Melbourne Eastern Suburbs VIC
- Day shift
- Customer service
- First Aid Certification

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Care Coordinator

AB Nurses Support Services
Pakenham VIC

Quick Apply

Job Details

Full-time
From $70,000 a year
7 days ago

Qualifications

Management
Administrative experience
Computer skills
Business requirements
Working with Children Check
Communication skills

Full Job Description

Care Coordinator – NDIS

Position: Care Coordinator
Employment Type: Full-Time / Ongoing
Location: Pakenham
Trial/Probation: 3 months
Sponsorship: Potential sponsorship available for a suitable candidate

About the Role

AB Nurses Support Services is seeking an experienced and compassionate Care Coordinator to join our growing NDIS team.

The Care Coordinator will be responsible for coordinating participant supports, communicating with participants and their families, liaising with support workers and external providers, and ensuring services are delivered safely, consistently and in line with participant goals and NDIS requirements.

This is a client-focused role requiring excellent communication, organisation and problem-solving skills.

Key Responsibilities

Coordinate day-to-day supports for NDIS participants.
Develop and maintain strong relationships with participants and families.
Coordinate support workers and ensure shifts are appropriately covered.
Prepare and manage staff rosters according to participant needs.
Communicate with support workers regarding shifts, availability and participant requirements.
Monitor service delivery and participant satisfaction.
Liaise with families, Support Coordinators, Plan Managers, allied health professionals and other service providers.
Follow up participant concerns, incidents and service issues.
Maintain accurate participant and service records.
Ensure required documentation and progress notes are completed.
Assist with onboarding and orientation of support workers.
Monitor staff compliance, qualifications, training and required checks.
Support participants with changes to their services and care requirements.
Escalate risks, incidents and safeguarding concerns to management.
Ensure services are delivered in accordance with NDIS policies and organisational procedures.
Assist management with general care coordination and operational duties.

Essential Requirements

Previous experience in NDIS, disability, aged care, community services or healthcare.
Experience in care coordination or service coordination is highly desirable.
Strong understanding of NDIS participant supports and service delivery.
Excellent communication and interpersonal skills.
Strong organisational and time-management skills.
Ability to manage multiple participants and priorities.
Confident communicating with participants, families and support workers.
Professional telephone and email communication.
Strong computer and administrative skills.
Current NDIS Worker Screening Check and Working with Children Check, or willingness to obtain.
Ability to work independently and as part of a team.

Sponsorship Opportunity

Potential sponsorship may be available for a suitable and highly experienced candidate, subject to applicable Australian visa, sponsorship and employment requirements.

Sponsorship will be considered based on the candidate's qualifications, skills, relevant experience, performance and business requirements. Sponsorship is not guaranteed.

3-Month Trial/Probation

A 3-month trial/probation period will apply to assess performance, reliability, communication, participant management, coordination skills and suitability for the role.

Ideal Candidate

We are looking for someone who is:

Professional and reliable
Compassionate and participant-focused
Confident on the phone
Highly organised
Experienced in coordinating support services
Able to handle challenging situations professionally
Proactive and able to work independently
Interested in building a long-term career in the NDIS sector

Pay: From $70,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator jobs in pakenham, vic

Care Coordinator

Admin/Receptionist

Care Partner - Home Care (Support at Home Program)

NDIS Service Coordination Officer

Counsellor | Cranbourne

Works Ready Coordinator (Work Planner)

Sales Quoting Coordinator

Customer Service Coordinator (Team Member)

GRG - International Coordinator

Home Care Worker - Upwey and Rowville VIC

Registered Nurse – Aged Care Clinical Governance & Care Management

Home Care Worker

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