In-Demand Service advisor Jobs in Norwest, Nsw

Customer Service Consultant
Campbell Property Group —Norwest NSW
- Full-time
- Customer service
- No degree
- Construction experience
- Health insurance
- Employee assistance program
Quick Apply
7h
Service Advisor - BYD Castle Hill
Harmony New Energy Auto Pro Servicing Pty Ltd —Castle Hill NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
Quick Apply
Community Services Assistant Coordinator/Coordinator (Mandarin and Cantonese Speaking)
CASS Care Ltd —Campsie NSW
- $72,800 - $81,200 a year
- Part-time
- First Aid Certification
- Organisational skills
- In-person
Quick Apply
7d
Operations Services Consultant
Oporto —Chatswood NSW
- Full-time
- Hybrid work
- Databases
- Administrative experience
- POS
- Parental leave
- Free food
10d
Service Advisor
Peter Warren Automotive Holdings —Artarmon NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Shared Services Consultant
Transport For NSW —Burwood NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Communication skills
2d
Service Delivery Coordinator
Downer Group —North Ryde NSW
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Customer Service Consultant
PTC Phone Tech & Comm —Chatswood NSW
- Part-time
- Sales
- Budgeting
- Employee discount
Quick Apply
Service Advisor - BYD Hornsby
Harmony New Energy Auto Pro Servicing Pty Ltd —Hornsby NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
Quick Apply
Service Advisor - BYD Homebush
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
Quick Apply
Service Advisor
Harmony New Energy Auto Pro Servicing Pty Ltd —Five Dock NSW
- Full-time
- Customer service
- Analysis skills
- Education
Quick Apply
Tournament Services Coordinator
Netball World Cup Sydney 2027 —Sydney Olympic Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
9d
Managed Print Services Consultant
Konica Minolta Business Solutions Australia —Macquarie Park NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Analysis skills
Quick Apply
Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Home Care Service Advisor
Southern Cross Care (NSW & ACT) —Merrylands NSW
- Full-time
- Management
- Administrative experience
- Leadership
- Employee assistance program
- Referral program
Quick Apply
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workshop Controller - Byd Homebush
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Full-time
- Leadership
- Time management
Quick Apply
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Service Consultant

Campbell Property Group
Norwest NSW

Quick Apply

Job Details

Permanent | Full-time
7 hours ago

Benefits

Health insurance
Employee assistance program
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Residential construction experience
Construction experience
Communication skills

Full Job Description

New Opportunity due to Growth

Norwest Location

Competitive Salary & Career Growth

Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is growing.

We are needing to expand the team and looking for an experienced Customer Service Consultant to join our Clarendon Homes team in Norwest as a Construction Customer Service Consultant.

This role plays a pivotal role in ensuring a seamless and positive experience for our customers throughout the home-building process (from construction start to handover).

You will be responsible for establishing and maintaining strong customer relationships, proactively guiding customers, providing updates, problem-solving, and collaborating with internal teams (including Site Managers, Pre-Construction CSC, Drafting, Estimating, Permits, Lifestyle Studio) as well as external parties (trades, Councils, Certifiers, demolition companies, banks) to deliver exceptional customer experience.

What you’ll do:

Maintain a strong understanding of the construction process from contract sign to warranty, to guide customers effectively.
Guide customers through the various stages of their home-building journey during construction, specifically at each progress claim milestone.
Educate customers on the complex building process, ensuring a clear understanding of expectations and milestones and what to expect from us as their builder.
Provide end-to-end workflow visibility and work closely with customers to align customer and business goals.
Maintain regular and proactive contact with customers, providing updates on progress across key milestones and provide quality responses to customer queries and complaints in a timely manner and ensuring they are well-informed and satisfied with their journey.
Identify and address roadblocks in the customer journey.
Investigate and resolve customer concerns or questions, escalating issues when necessary.
Collaborate with various internal departments (drafting, estimating, lifestyle studio, and permits) as well as external stakeholders (trades, Councils, Certifiers, demolition companies, lenders etc) to provide customers with updates, answer questions and resolve issues.
Organise and maintain records and documents required for handover (certificates).
Liaise with external stakeholders such as certifiers, and other vendors to follow up and collate information such as Occupation Certificates.
Prepare and distribute handover packs, keys, and related documentation.
Facilitate Building Variation process and administer structural variation fees.
Administer the building contract requirements and variation policy.
Facilitate the preparation of Final Accounts with necessary Internal and External stakeholders.
Adhering to policies and procedures, reporting hazards, incidents, injuries and near misses promptly to the HSE and HR team.
Actively participating in workplace improvements and initiatives aimed at improving health and safety.

About you

2 years in customer service or equivalent role
Experience with complaint resolution
Previous experience within a high volume technical customer service role
Understanding of residential building/construction process desirable
Understand HIA Contract
Understanding of Council requirements for Occupation Certificates
General understanding of residential pre-construction process
General understanding of DA/CDC process
Friendly, outgoing & confident
Strong verbal and written communication
Patient & empathetic
Enjoys teamwork
Attention to detail

What’s on offer

When you join Campbell Property Group, you’ll enjoy:

Competitive salary + flexible working options
Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
Retail discounts across travel, groceries, and lifestyle
Savings on home builds, trades, suppliers, and utilities
Ongoing learning and development through the CPG Academy
Generous leave – including parental, volunteer, and community service leave
Wellbeing support for you and your family (EAP, financial coaching, health programs)

About us

At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW
Domaine Homes – affordable, stylish homes designed for modern families
CPG Estates – developing vibrant, sustainable communities
Loan Market Elevate – expert financial solutions to support our customers’ property journeys

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

To be considered for this career opportunity, please click apply now or email a word formatted copy of your resume to Domenic Ciofani at [email protected]

#ClarendonHomes

#LI-LB1

Company Overview

Please visit https://www.clarendon.com.au/careers for more information

Quick Apply

Refine Your Search

service advisor jobs in norwest, nsw

Customer Service Consultant

Service Advisor - BYD Castle Hill

Community Services Assistant Coordinator/Coordinator (Mandarin and Cantonese Speaking)

Operations Services Consultant

Service Advisor

Shared Services Consultant

Service Delivery Coordinator

Customer Service Consultant

Service Advisor - BYD Hornsby

Service Advisor - BYD Homebush

Service Advisor

Tournament Services Coordinator

Managed Print Services Consultant

Managing Consultant, Advisors & Consulting Services, Deploy

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Home Care Service Advisor

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Workshop Controller - Byd Homebush

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics

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