In-Demand Senior client services Jobs in Northern Territory

Support Coordinator / Coordinator of Supports
Options Health Services —Berrimah NT
- $82,000 - $90,000 a year
- Full-time
- CRM software
- Case management
- Organisational skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
Senior Client Services Officer
Relationships Australia NT —Darwin NT
- $80,008.50 - $85,800.00 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Relocation assistance
- Annual leave
Quick Apply
Director - Northern Territory
Australia Red Cross —Darwin NT
- Full-time
- Hybrid work
- In-person
- Relocation assistance
- Annual leave
Operations Manager
Centralian Cleaning Services —Alice Springs NT
- $100,000 - $120,000 a year
- Full-time
- Management
- Cleaning
- Computer skills
Quick Apply
Senior Community and Stakeholder Engagement Manager
Compass Group Australia —Darwin NT
- Full-time
- Leadership
- Communication skills
10d
Senior Librarian
Department Mining and Energy —Darwin NT
- $114,199 - $127,898 a year
- Full-time
- Management
- Research
- Leadership
Elder Care Connector
Central Australian Aboriginal Congress —Alice Springs NT
- $77,688 - $107,390 a year
- Part-time
- Master's degree
- Communication skills
- Relocation assistance
- Annual leave
Administration Officer - Town Services
Central Australian Aboriginal Congress —Alice Springs NT
- $82,426 - $91,689 a year
- Full-time
- Microsoft Word
- Administrative experience
- Business Administration
- Annual leave
5d
Senior Energy Titles Officer
Department Mining and Energy —Darwin NT
- $99,519 - $110,953 a year
- Temporary
- Customer service
- Research
- Organisational skills
11d
Relationship Lead – Barkly Region
Northern Territory PHN —Alice Springs NT
- $120,000 - $150,000 a year
- Full-time
- Systems design
- Leadership
- Annual leave
Head of Operations
Daher —Alice Springs NT
- $150,000 - $190,000 a year
- Full-time
- Management
- Microsoft Office
- Assembly
- Dental insurance
- Annual leave
Executive Assistant
Department of Corporate and Digital Development —Darwin NT
- $79,664 - $90,824 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Executive Assistant
KPMG —Darwin NT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
8d
Residential Property Manager
Habitat Real Estate —The Gardens NT
- $57,471.20 - $85,000.00 a year
- Full-time
- Sales
- Customer service
- Office
Quick Apply
Executive Assistant
Department of Education and Training —Darwin NT
- $75,091 - $85,611 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Senior HR Generalist (Stuart and Pompano Beach)
Daher —Alice Springs NT
- $90,000 - $110,000 a year
- Overtime
- Microsoft Office
- Master's degree
- Administrative experience
- Dental insurance
- Annual leave
Senior Supply and Contracts Officer
Department of Corporate and Digital Development —Northern Territory
- $99,519 - $110,953 a year
- Full-time
- Research
- Analysis skills
- Communication skills
13d
Executive Assistant
KPMG Australia —Darwin NT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
Quick Apply
8d
Assistant Director Business Strategy
Department of Education and Training —Darwin NT
- $132,408 - $147,919 a year
- Full-time
- Management
- Analysis skills
- Experience working with children
6d
Senior Training Officer
Department of Corporate and Digital Development —Darwin NT
- $102,505 - $114,282 a year
- Temporary
- Data analysis skills
- Research
- Communication skills
9d

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Support Coordinator / Coordinator of Supports

Options Health Services
Berrimah NT

Quick Apply

Job Details

Full-time
$82,000 - $90,000 a year

Benefits

Company phone
Employee assistance program
Opportunities for advancement

Qualifications

CRM software
Community Services
Driver Licence
Case management
Organisational skills
Diploma
Working with Children Check
Communication skills

Full Job Description

Job Description – Support Coordinator / Coordinator of Supports

Job Title: Support Coordinator
Location: Northern Territory

Salary: $82000 - $90000
Employment Type: Full-time

About Us

Options Health Services is a registered NDIS provider committed to empowering individuals with disabilities to live independently and achieve their goals. We deliver high-quality, person-centred supports across the Northern Territory and Western Australia and are proud of our respectful, inclusive, and supportive environment for both our participants and our team.

Position Overview

We are seeking an experienced and dedicated Support Coordinator to assist NDIS participants in implementing their plans, connecting with services, and coordinating supports to build capacity and independence. This role requires strong communication, problem-solving, and case management skills.

Key Responsibilities

Connect participants with relevant services and supports.
Help participants negotiate your service agreements.
Set up appointment bookings.
Help participants to understand and make the most of their NDIS plan.
Manage challenges in your support environment such as access to education, health or justice services.
Reduce barriers that are preventing participants from implementing or using your NDIS plan as intended.
Help build capacity.
Provide support to strengthen a participant's ability to design and build their support, emphasizing linking a broader support system across the delivery of a complex service environment.
Focus on supporting participants to direct their lives, not just their services, e.g. crisis and resilience development.
Apply a time-limited outcomes-focused manner with stakeholders.
Assist participants in connecting with NDIS supports, negotiating solutions with multiple stakeholders, and building their capacity and resilience.
Assist participants in developing knowledge, experience and connections with their community and broader systems of support.
Work with the participant to assist them in understanding plan funding and its purpose.
Identify and understand participant confidence and skills assist participants in deciding what they want from services.
Develop and design support solutions to meet participant outcomes.
Assist the participant to identify and consider support options and linking the participant to the broader systems of supports.
Where practical, create a support and action plan to facilitate participant plan implementation.
Assist in resolving points of crisis and developing capacity and resilience within the participant's network.
Coach the participant through challenges.
Assist participants in preparing for the review and reporting of their achieved outcomes.
Liaising with other health institutions and health personnel to improve and implement care to the clients.
Manage rosters, administration and intake process.
Organization and provision of education and community access plan and needs of people living with intellectual, physical, social, and emotional disabilities.
Provide supervision and coaching to the Senior Support Workers and Support Workers in the team to enhance their practice and the outcomes for clients.
Maintaining accurate record and progress of clients.
Willing to travel across Australia as per the requirement of the company.

Skills & Qualifications

Essential:

At least 1 year work experience in Support Coordination, Case Management, and experience in the field.
Diploma or higher qualification in Community Services, Social Work, Psychology, Disability, mental health or similar.
Strong knowledge of the NDIS, disability sector, community services, or mental health
Excellent communication, advocacy, and organisational skills
Ability to work autonomously and manage a complex caseload
Strong documentation and report writing skills
Understanding of trauma-informed, person-centred and strengths-based practice
Current NDIS Worker Screening / Working With Children Check or willingness to obtain
Valid driver’s licence and reliable vehicle

Desirable:

Experience working with psychosocial disability or complex needs
Experience using CRM or case management systems
Knowledge of local services across NT

Benefits

Opportunity to make a meaningful impact in participant lives
Supportive and collaborative workplace culture
Competitive salary based on experience and qualifications
Professional development and career advancement opportunities
Laptop, phone and technology provided
Employee assistance program and wellbeing support
Part of a growing and values-driven organisation
Recognition and reward programs

Pay: $82,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

senior client services jobs in northern territory

Support Coordinator / Coordinator of Supports

Senior Client Services Officer

Director - Northern Territory

Operations Manager

Senior Community and Stakeholder Engagement Manager

Senior Librarian

Elder Care Connector

Administration Officer - Town Services

Senior Energy Titles Officer

Relationship Lead – Barkly Region

Head of Operations

Executive Assistant

Executive Assistant

Residential Property Manager

Executive Assistant

Senior HR Generalist (Stuart and Pompano Beach)

Senior Supply and Contracts Officer

Executive Assistant

Assistant Director Business Strategy

Senior Training Officer

I want to receive the latest job alert for senior client services in northern territory

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