In-Demand Business support Jobs in New Townsville City Qld

Retail Customer Service Officer
Australia Post —Garbutt QLD
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
1d
Mobile Phone Repair Technician / Trainee Technician - TOWNSVILLE
TechHeaven —Garbutt QLD
- $27 - $29 an hour
- Part-time
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Administration Clerk
Australia Post —Mount St. John QLD
- $31.37 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Customer Service Advisor/Technical Support
TechHeaven —Garbutt QLD
- $27 - $29 an hour
- Part-time
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
5d
Part Time Sales Assistant - Townsville
Seed Heritage —New Townsville City QLD
- Part-time
- Sales
- Merchandising
- Communication skills
- Employee assistance program
- Referral program
Business Support / Administrative Assistant
GHD —New Townsville City QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Customer Experience Officer
Queensland Government —New Townsville City QLD
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Customer service
4d
Casual Sales Assistant - Townsville
JD Sports Australia & New Zealand —Aitkenvale QLD
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Manager, Customer Service
Queensland Government —New Townsville City QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
8d
Sales Assistant
Suna Shoes —Townsville City QLD
- $26.44 - $42.27 an hour
- Weekend availability
- Sales
- Customer service
- Merchandising
- Employee discount
Quick Apply
4d
Store Team Member
Woolworths Supermarkets —New Townsville City QLD
Hospitality Roles - Fly In Fly Out Townsville
Compass Group Australia —New Townsville City QLD
- $75,671 a year
- Overtime
Customer Assistant - Dan Murphy's Aitkenvale
Dan Murphy's —Aitkenvale QLD
- Employee assistance program
Quick Apply
8d
Operation Manager
Metcash —Garbutt QLD
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Annual leave
- Parental leave
12d
Store Team Member
Big W —New Townsville City QLD
- Parental leave
Storeperson
Toll Group —Wulguru QLD
- Full-time
- Communication skills
- Time management
Part Time Retail Sales Associate-Willows Shopping Centre
Amplifon —New Townsville City QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
13d
Part Time Retail Sales Associate-Castletown Shopping world
Amplifon —New Townsville City QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
13d
Storeperson
Supply Chain and Distribution - InfraBuild —New Townsville City QLD
- $32.46 an hour
- Overtime
- Customer service
- Health insurance
- Parental leave
Casual Sales Assistant | Prouds Townsville
Prouds —Aitkenvale QLD
- Sales
- Customer service
- Employee discount
Quick Apply

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Retail Customer Service Officer

Australia Post -
Garbutt QLD

Apply Now

Job Details

Permanent | Part-time
$28.58 - $30.55 an hour
1 day ago

Benefits

Paid training
Training program
Fuel discount

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Garbutt Post Office

Ref #

12387036

Entity

Australia Post

Opening Date

16-Aug-2026

Suburb

Garbutt

State

Queensland

Work Type

Permanent Part Time

Weekly Hours

22.5

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Primarily responsible for sorting and preparing mail and parcels for the PO boxes, ensuring accuracy and timnely processing
Sort and distribute mail and parcels in line with Australia Post procedures and servcie standards
Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing at $28.58 / hour, increasing to $30.55 / hour after 3 months, plus 12% Superannuation
Training Comprehensive, paid training program of 12 weeks with ongoing support
Hours 22.5 hours / week, working Monday - Friday, 6.30 am – 11 am
Benefits Access Post Perks, offering a wide range of discounts and exclusive offers across technology, fuel, travel, and more

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
You enjoy a hybrid role with early morning starts!

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

business support jobs in new townsville city qld

Retail Customer Service Officer

Mobile Phone Repair Technician / Trainee Technician - TOWNSVILLE

Administration Clerk

Customer Service Advisor/Technical Support

Part Time Sales Assistant - Townsville

Business Support / Administrative Assistant

Customer Experience Officer

Casual Sales Assistant - Townsville

Manager, Customer Service

Sales Assistant

Store Team Member

Hospitality Roles - Fly In Fly Out Townsville

Customer Assistant - Dan Murphy's Aitkenvale

Operation Manager

Store Team Member

Storeperson

Part Time Retail Sales Associate-Willows Shopping Centre

Part Time Retail Sales Associate-Castletown Shopping world

Storeperson

Casual Sales Assistant | Prouds Townsville

I want to receive the latest job alert for business support in new townsville city qld

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