In-Demand Resources business Jobs in New Townsville City, Qld

Retail Customer Service Officer
Australia Post —Garbutt QLD
- $29.72 - $31.77 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
Finance and Grants Officer
Queensland Youth Services Inc —Currajong QLD
- $40.49 - $43.42 an hour
- Part-time
- Finance
- Administrative experience
- Bachelor's degree
Quick Apply
9d
Seasonal - Mail Officer
Australia Post —West End QLD
- $35.83 an hour
- Overtime
Driver
Australia Post —Mount St. John QLD
- $34.83 an hour
- Overtime
- Forklift
- Communication skills
Store Team Member
Woolworths Supermarkets —Thuringowa Central QLD
- Part-time
Senior Postal Delivery Officer
Australia Post —Thuringowa Central QLD
- Full-time
Branch Manager
Victorian Trailers Pty Ltd —Annandale QLD
- $85,000 - $95,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Parental leave
Quick Apply
Support Worker
The Salvation Army —Rowes Bay QLD
- Full-time
- Hybrid work
- First Aid Certification
- No degree
- Communication skills
- Employee assistance program
Teacher - Secondary, Multiple Opportunities, Year 7-12, Charters Towers State High School
Queensland Government —New Townsville City QLD
Seasonal - PDO Indoor
Australia Post —Thuringowa Central QLD
- $35.83 an hour
- Overtime
Nightfill Manager
Woolworths Supermarkets —New Townsville City QLD
- Full-time
- Leadership
- Parental leave
Teacher - Secondary, Multiple Opportunities, William Ross State High School (Townsville)
Queensland Government —New Townsville City QLD
Operation Manager
Metcash —Garbutt QLD
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Annual leave
- Parental leave
HR Driver
Linfox —Stuart QLD
- Overtime
- Customer service
- Communication skills
- Parental leave
Sales Assistant
PPG —Garbutt QLD
- Full-time
- Sales
- Customer service
Quick Apply
Environmental Impact Assessment Lead
AECOM —South Townsville QLD
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Budgeting
Technical Field Department - Manager
Wilmar —New Townsville City QLD
- Doctoral degree
- Research
- Budgeting
2d
Administration Assistant
Enabling Pathways —New Townsville City QLD
- Full-time
- Microsoft Office
- Administrative experience
- Experience working with children
- Employee assistance program
Assistant Customer Service Manager
Woolworths Supermarkets —Pimlico QLD
- Full-time
- Leadership
- Parental leave
12d
Senior Environmental Scientist
Beca —New Townsville City QLD
- Full-time
11d

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Retail Customer Service Officer

Australia Post -
Garbutt QLD

Apply Now

Job Details

Permanent | Part-time
$29.72 - $31.77 an hour

Benefits

Paid training
Training program
Fuel discount

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Garbutt Post Office

Ref #

12387036

Entity

Australia Post

Opening Date

02-Sep-2026

Suburb

Garbutt

State

Queensland

Work Type

Permanent Part Time

Weekly Hours

22.5

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Primarily responsible for sorting and preparing mail and parcels for the PO boxes, ensuring accuracy and timnely processing
Sort and distribute mail and parcels in line with Australia Post procedures and servcie standards
Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing at $29.72 / hour, increasing to $31.77 / hour after 3 months, plus 12% Superannuation
Training Comprehensive, paid training program of 12 weeks with ongoing support
Hours 22.5 hours / week, working Monday - Friday, 6.30 am – 11 am
Benefits Access Post Perks, offering a wide range of discounts and exclusive offers across technology, fuel, travel, and more

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
You enjoy a hybrid role with early morning starts!

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

resources business jobs in new townsville city, qld

Retail Customer Service Officer

Finance and Grants Officer

Seasonal - Mail Officer

Driver

Store Team Member

Senior Postal Delivery Officer

Branch Manager

Support Worker

Teacher - Secondary, Multiple Opportunities, Year 7-12, Charters Towers State High School

Seasonal - PDO Indoor

Nightfill Manager

Teacher - Secondary, Multiple Opportunities, William Ross State High School (Townsville)

Operation Manager

HR Driver

Sales Assistant

Environmental Impact Assessment Lead

Technical Field Department - Manager

Administration Assistant

Assistant Customer Service Manager

Senior Environmental Scientist

I want to receive the latest job alert for resources business in new townsville city, qld

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