In-Demand Service desk supervisor Jobs in New South Wales

Customer Service Supervisor
ICC Sydney —Sydney NSW
- Call employer
- Customer service
- Supervising experience
- Communication skills
- Health insurance
- Parental leave
11d
Front Office Supervisor
Shangri-La Hotels —The Rocks NSW
- Weekend availability
- Management
- Communication skills
- Hotel experience
Admin Manager (Retail)
JLL —Sydney NSW
- Microsoft Excel
- Administrative experience
- Health insurance
- Parental leave
Concierge Supervisor
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Supervising experience
- Front desk
5d
Machinery Lubrication Technician
Mas Vee Digital —New South Wales
- $60,000 - $140,000 a year
- Part-time
- Hybrid work
- Maintenance
- In-person
- Manufacturing
- Relocation assistance
- Health insurance
Quick Apply
4d
Gym Operations Manager
1UP Bouldering —Chullora NSW
- $60,000 a year
- Part-time
- Hospitality
- CPR Certification
- Sales
- Gym membership
Quick Apply
12d
Front Office Manager -Emirates Wolgan Valley, a Ritz-Carlton Lodge
Marriott International, Inc —Sydney NSW
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- Education
Admin Manager (Retail)
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Administrative experience
- AI
- Health insurance
- Parental leave
Quick Apply
Logistic Driver
Marriott International, Inc —Sydney NSW
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
Swim School Supervisor
Future Swim Rouse Hill —Sydney NSW
- $38 - $50 an hour
- Full-time
- Management
- Experience working with children
- First Aid Certification
Quick Apply
2d
Magma by Dany Karam - Food & Beverage Supervisor
DK BLACK PTY LTD —Canley Vale NSW
- $70,000 - $74,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
10h
Duty Manager
Travel + Leisure Co. —Sydney NSW
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Professional development assistance
Quick Apply
10d
Interim Hospitality Service Manager
The Salvation Army —Redfern NSW
- Full-time
- Hospitality
- Cleaning
- Leadership
1d
Pool Lifeguard
YMCA NSW —West Pymble NSW
- $20.00 - $35.93 an hour
- Part-time
- CPR Certification
- Experience working with children
- First Aid Certification
Mechanical Lead | Lift Mechanic - East Coast
Haynes Group —Singleton NSW
- Heavy lifting
- Maintenance
- Supervising experience
- Parental leave
- Employee assistance program
3d
Allied Health Assistant/Physiotherapist - St George and Sutherland Shire
Empower Healthcare —Sutherland NSW
- Choose your own hours
- Management
- Bachelor's degree
- Care plans
- Parental leave
- Employee assistance program
Quick Apply

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Based on your search for service desk supervisor

Customer Service Supervisor
ICC Sydney —Sydney NSW
Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave. Free and fresh daily meals.
11d
Front Office Supervisor
Shangri-La Hotels —The Rocks NSW
Overseeing daily front desk operations, ensuring smooth and efficient check-in and check-out processes. Flexibility to work rotating shifts, including weekends…

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Customer Service Supervisor

ICC Sydney -
Sydney NSW

Apply Now

Job Details

Casual
11 days ago

Benefits

Health insurance
Parental leave
Transportation links
Paid volunteer leave
Salary packaging

Qualifications

Customer service
Supervising experience
Communication skills

Full Job Description

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark – The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases – making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at [email protected] or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

We are looking for a passionate, resilient, and highly flexible Customer Service Supervisor ready to lead and inspire a team in a world-class venue. ICC Sydney is looking for an experienced leader to join our upbeat, friendly, and dedicated team of event professionals.

You'll be a critical first point of contact for our diverse guests and event stakeholders, ensuring seamless operational success across over 700 events annually. The nature of the events industry means your schedule will vary so expect a 7-day rotating roster with early morning starts and late evening finishes. We thrive on this dynamic environment and need a supervisor who genuinely embraces the variety of shifts and challenges that comes with it. If you love the idea of a role where no two weeks are exactly alike, and you're committed to delivering extraordinary service whenever our customers need it, then this is for you!

You'll be joining a high-performing team welcoming over 1 million guests a year. If you enjoy variety and thrive on flexibility, you’ll love the fast-paced, ever-changing environment we offer.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

Free and fresh daily meals.
Heavily discounted car parking and dry cleaning.
Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
Purchased leave, novated leasing and salary sacrificing options.
Access to exclusive health insurance offers and an executive superannuation arrangement.
Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
Access to discounted or complimentary event tickets.
A coffee and pastry on us, on your birthday.
Regular professional development and learning opportunities.
We encourage your work life balance and offer flexibility to suit you.
As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.

Required Skills & Experience:

You will bring your extensive customer service experience from a large-scale venue and combine it with your passion to deliver extraordinary events at ICC Sydney. A positive attitude, resilience, strong customer service and communication skills, as well as the ability to establish good working relationships are essential to succeed in this role.

In addition to this, you will also:

Take an active role in supervising and performance managing a large team of casual ushers.
Lead and assist daily changes to the usher roster based on event needs.
Flexible and available to work across a 7 day rotating roster including early morning and afternoon/evening shifts across multiple customer service desks.
Deliver business centre services for our clients and guests.
Learn and perform the role for Exhibitor Services to our exhibition clients and guests.
Ensure that administrative tasks are completed daily, including daily event reports, post event reports, incident reporting and accurate briefing sheets.
Assist in managing crowd flows to ensure the front of house delivery is conducted in a safe and efficient manner.
Previous Customer Service Supervisor experience.
Valid working rights in Australia.
You must be 18 years or over.

What to expect next:

If this sounds like the right role for you, we look forward to receiving your application.

At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.

Apply Now

Refine Your Search

service desk supervisor jobs in new south wales

Customer Service Supervisor

Front Office Supervisor

Admin Manager (Retail)

Concierge Supervisor

Machinery Lubrication Technician

Gym Operations Manager

Front Office Manager -Emirates Wolgan Valley, a Ritz-Carlton Lodge

Admin Manager (Retail)

Logistic Driver

Swim School Supervisor

Magma by Dany Karam - Food & Beverage Supervisor

Duty Manager

Interim Hospitality Service Manager

Pool Lifeguard

Mechanical Lead | Lift Mechanic - East Coast

Allied Health Assistant/Physiotherapist - St George and Sutherland Shire

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