In-Demand Customer liaison officer Jobs in New South Wales

Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- Part-time
- Laboratory
- Clinic
- EMR systems
Quick Apply
Venue Support Officer
Dubbo Regional Council —Dubbo NSW
- $70,498 - $81,930 a year
- Contract
- Management
- Administrative experience
- Computer skills
- Employee assistance program
4d
Administration Officer - Permanency Support Program
Uniting NSW.ACT —Dubbo NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Patient Liaison Admissions Officer
Northern Sydney Local Health District —Sydney NSW
- $43.83 - $44.86 an hour
- Part-time
- Communication skills
8d
Guest Liaison Officer
CRU —Morisset NSW
- $30.00 - $33.85 an hour
- Temporary
- Hospitality
- Customer service
- Experience working with children
Quick Apply
3d
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
Engagement and Community Officer
RSL LifeCare —South Windsor NSW
- Communication skills
- Annual leave
- Employee discount
9d
Compliance Officer
Verifone —Sydney NSW
- Bachelor's degree
- Financial services
- Communication skills
Quick Apply
Executive Assistant
NSW Reconstruction Authority —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
11d
Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- Temporary
- Laboratory
- Customer service
- Clinic
Quick Apply
Administration Officer - Permanency Support Program
Uniting —Dubbo NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Customer Liaison Officer
CDC NSW —Seven Hills NSW
- Full-time
- Customer service
- Communication skills
Administration Officer
Lady Davidson Private Hospital —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
9d
Senior Support and Liaison Specialist
Department of Customer Service —Gosford NSW
- $133,348 - $146,945 a year
- Full-time
10d
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Customer Care Centre Co-ordinator
Invocare —Rhodes NSW
- Full-time
- Bilingual
- Customer service
- Microsoft Office
Patient Liaison Officer - Admin Officer Level 4 - Coffs Harbour Health Campus
Mid North Coast Local Health District —Port Macquarie NSW
- $78,183.85 - $79,973.57 a year
- Part-time
- Administrative experience
- Communication skills
6d
Operations Support
Northline —Sydney NSW
- Forklift
- Microsoft Office
- Administrative experience
- Employee assistance program
Complaints & IDR Officer
BizCover —Sydney NSW
- Full-time
- Hybrid work
- Flexible schedule
Quick Apply

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Specialist Hub Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Permanent | Part-time

Qualifications

Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Specialist Hub Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact in our allied health Specialist Hub for our patients and visitors, providing excellent customer service while maintaining the smooth operation of the Specialist Hub. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Management support of Specialist Rooms:

Assist of the setup of each room on a daily basis, including specialist signage on doors, cleanliness and upkeep, stocktake reporting, general operation of hardware (Computers and Printers operating correctly) and appropriate in-room signage to signify the unavailability of rooms for general use.
Support coordination of ordering needs to the WiSE One office or appropriate persons for purchase.

Onboarding of Specialists:

Support the onboarding process for new specialists, encompassing tasks such as setting up specialists on C2C, obtaining provider and prescriber numbers, and ensuring the setup of pathology, radiology, and other diagnostic services for the doctors.
Assist to the onboarding procedure document to ensure effective completion of these tasks.

Qualifications & Skills:

Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Allied health specialist reception experience highly preferrable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR) is highly desirable
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

Company Overview

WiSE Medical is a walk-in specialist emergency clinic based in Macquarie Park and Robina, Gold Coast, with a third emergency clinic opening in Caringbah, NSW in September 2026. WiSE was founded by a group of emergency specialists, who are passionate about creating an environment of quality emergency care, without the crowds and wait times associated with emergency departments. Our aim is to provide a better environment for both patients and health care workers to receive and provide specialist care when they need it most, in a happy and collaborative environment. At WiSE, our ultimate goal is Happy Healthcare for patients and staff alike! Our WiSE Pathology lab and 24/7 emergency department, WiSE Plus Norwest, are also part of the WiSE Medical family.

Quick Apply

Refine Your Search

customer liaison officer jobs in new south wales

Specialist Hub Patient Liaison Officer

Venue Support Officer

Administration Officer - Permanency Support Program

Patient Liaison Admissions Officer

Guest Liaison Officer

Club Experience Officer South Pacific & Philippines

Engagement and Community Officer

Compliance Officer

Executive Assistant

Customer Service Officer - Spare Parts

Patient Liaison Officer

Administration Officer - Permanency Support Program

Customer Liaison Officer

Administration Officer

Senior Support and Liaison Specialist

Customer Support & Administration Officer - Allied Health Practice

Customer Care Centre Co-ordinator

Patient Liaison Officer - Admin Officer Level 4 - Coffs Harbour Health Campus

Operations Support

Complaints & IDR Officer

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