In-Demand It helpdesk Jobs in Nedlands, Wa

Hardware Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- Organisational skills
- Communication skills
- Work from home
Quick Apply
Computer Network and Systems Engineer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
3d
IT Service Desk Analyst
Stratco —Canning Vale WA
- Management
- Communication skills
- Time management
- Employee assistance program
11d
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
ICT Helpdesk Officer
Northfleet —Osborne Park WA
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick Apply
5d
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
2d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS

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Service Desk Operator
Netlink Group Pty Ltd —West Leederville WA
What experience and qualifications do I need? TAFE or University ICT qualifications. Entry-level IT qualification, Microsoft and Cisco. Must be a team player.
Up to $80,000 a year
Quick Apply
Accounts Receivable Officer
APM Group —West Perth WA
High levels of data entry accuracy. Processing and data entry of financial information. Overseeing debtor management and liaising with internal departments to…
Quick Apply

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Hardware Technician

AI Talent
Nedlands WA

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $120,000 a year

Benefits

Visa sponsorship
Work from home

Qualifications

Website maintenance
Website management
Software troubleshooting
Call center experience
Certificate IV
IT service management
Certificate III
ITIL
CompTIA Network+
IT support
Organisational skills
Diploma
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

## Position Overview

We are looking for a skilled and dedicated Hardware Technician to join our team, responsible for the installation, configuration, maintenance, and repair of computer hardware systems and peripheral equipment. This role plays a vital part in ensuring the smooth operation of IT infrastructure across the organisation. The ideal candidate is technically proficient, solutions-focused, and confident working both independently and as part of a broader IT team. You will bring a proactive approach to problem-solving and a commitment to delivering high-quality technical support in a fast-paced environment.

## Key Responsibilities

- Install, configure, and test computer hardware components, peripheral devices, and related equipment to ensure optimal performance and reliability
- Diagnose and troubleshoot hardware and software faults, delivering timely and effective resolutions to minimise disruption to end users
- Respond to technical queries and support requests from staff regarding hardware and software issues, providing clear guidance and practical solutions
- Assess and determine appropriate hardware and software requirements to address user needs and resolve system problems
- Repair and replace faulty peripheral equipment, including terminals, printers, modems, and other connected devices
- Adapt and configure existing systems and applications to align with evolving user requirements and business needs
- Implement and maintain computer networks, supporting connectivity, performance, and security across the organisation's IT infrastructure
- Assist in the design, maintenance, and updating of internal websites and networked systems as required
- Monitor and promote the efficient use of hardware assets and software applications to maximise productivity and reduce waste
- Download, install, and update appropriate software packages in line with organisational standards and licensing requirements
- Maintain accurate records of hardware inventories, service requests, fault logs, and completed maintenance activities
- Collaborate with IT team members and other departments to support ongoing projects, system upgrades, and technology rollouts

## Required Qualifications & Skills

- Certificate III or IV in Information Technology, or a related technical discipline; a Diploma or higher is advantageous
- Demonstrated experience in a hardware technician, IT support, or similar technical role
- Solid understanding of computer hardware components, peripheral devices, and system architecture
- Proven ability to diagnose, troubleshoot, and resolve hardware and software faults efficiently
- Practical experience with network implementation, including basic configuration and connectivity troubleshooting
- Familiarity with a range of operating systems, including Windows and Linux environments
- Ability to assess technical requirements and recommend appropriate hardware and software solutions
- Strong communication skills with the ability to explain technical concepts clearly to non-technical users
- Excellent organisational skills with attention to detail and the ability to prioritise a varied workload
- Ability to work effectively both autonomously and as part of a collaborative team environment
- A customer-focused mindset with a professional and courteous approach to user support

## Preferred Qualifications

- CompTIA A+, CompTIA Network+, or equivalent industry certification
- Experience working within a helpdesk or call centre IT support environment
- Knowledge of ITIL frameworks or familiarity with IT service management practices
- Experience with website maintenance or basic web technologies
- Vendor-specific certifications such as Microsoft, Cisco, or HP hardware qualifications
- Exposure to enterprise-level hardware environments or large-scale network infrastructure

## Why Join Us?

- Be part of a supportive and collaborative team culture that values technical excellence and continuous improvement
- Access ongoing professional development opportunities, including support for industry certifications and training programmes
- Enjoy a flexible working environment designed to promote work-life balance and employee wellbeing
- Gain exposure to a diverse range of technologies and systems, keeping your skills current in a rapidly evolving industry
- Competitive salary package with clear pathways for career progression within the organisation

## Job Details

- Job Type: Full-time, Permanent
- Work Schedule: 8-hour shift
- Salary: $70,000 – $120,000 per year + Super

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Nedlands WA 6009

Quick Apply

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it helpdesk jobs in nedlands, wa

Hardware Technician

Computer Network and Systems Engineer

IT Service Desk Analyst

Lvl 1 Helpdesk Engineer

ICT Helpdesk Officer

Service Desk Engineer

Lvl 2 Systems Engineer

Lvl 3 Senior Systems Engineer

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