In-Demand Knowledge management specialist Jobs in Melbourne Vic

Knowledge Specialist - Fixed Term
Datacom —Melbourne VIC
- Contract
- Azure
- Management
- Computer Science
Quick Apply
Student Technology & Transformation - Exciting Opportunities!
Deloitte —Melbourne VIC
- Bachelor's degree
- Team management
- Leadership
- Parental leave
Support Coordinator
Permalink Support Services —Heatherton VIC
- $40.23 an hour
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Travel reimbursement
- Employee assistance program
Quick Apply
Insights Specialist
Roy Morgan —Melbourne VIC
- Data analysis skills
- Research
- Communication skills
Cargo Flight Operations Agent
Swissport International AG —Melbourne VIC
- Part-time
- Management
- Microsoft Office
- Administrative experience
- Opportunities for advancement
Packaging Specialist
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Communication skills
Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
AN Order Management Specialist
BSH Home Appliances Group —Clayton VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
- Employee discount
- Gym membership
Associate Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory experience
- Organisational skills
- Communication skills
Casual Project Support Officer
AHA —Melbourne VIC
- $40 an hour
- Monday to Friday
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
- Work from home
Quick Apply
1d
Business Specialist
Telstra —Melbourne VIC
- $98,200 - $147,400 a year
- Full-time
- Customer service
- Microsoft Office
- Master's degree
- Parental leave
Learning Specialist
RACV —Melbourne VIC
- Part-time
- Hybrid work
Asset Management Data Specialist
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Computer science
11d
Client Service Specialist - Melbourne
moomoo —Melbourne VIC
- Weekend availability
- Management
- Sales
- Customer service
Quick Apply
Solution Sales Specialist
Vodafone —Melbourne VIC
- Full-time
- Management
- English
- Business development
Dispute Resolution Officer
EML —Melbourne VIC
- Full-time
- Remote
- Work from home
- Parental leave
5d
Bid Writer - WFO
ARO Tender Consulting —Melbourne VIC
- $600 - $1,000 a day
- Contract
- Management
- Writing skills
- AI
- Work from home
Quick Apply
Videographer
Your SocialChef —Melbourne VIC
- Full-time
- Restaurant
Knowledge Management Lawyer
Allens —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Health insurance
- On-the-job training
Daily Org/Admin support - REMOTE position
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Remote
- Communication skills
4d

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knowledge management specialist jobs near melbourne vic

Knowledge Specialist - Fixed Term

Datacom -
Melbourne VIC

Quick Apply

Job Details

Contract

Qualifications

Knowledge management
Azure
Management
Computer Science
Writing skills
DevOps
AWS Certification
Git
SQL
AWS
Docker
Bachelor's degree
Puppet
Jenkins
Communication skills

Full Job Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re pleased to offer this position on a 6-month fixed-term contract, ideal for someone looking to contribute from day one.As a Knowledge Specialist, you will be responsible for managing and maintaining the knowledge base for a specific functional area within Datacom. You’ll play a key role in creating, refining and delivering high-quality technical documentation and knowledge resources that support both internal teams and customers.

Working closely with Development Specialists and stakeholders, you will analyse technical information, edit and standardise documentation, and ensure knowledge assets are accurate, accessible and aligned to contractual and operational requirements. You will also contribute to the continuous improvement of knowledge management frameworks, information architecture and content standards to enhance how information is shared and consumed across the organisation.

Our offices are based in Australia. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to the nature of this role, Australian Citizenship is required and the successful candidate must be eligible to obtain and maintain a Government security clearance.

What you’ll do

At the moment, as Knowledge Specialist you will be focused on:

Maintaining the internal knowledge base for a specific functional area to support operational effectiveness and performance.
Writing, editing and refining technical documentation including manuals, online help systems, installation guides and quick reference materials.
Reviewing and editing contributions from Development Specialists to produce unified and consistent support documentation.
Analysing program outlines and technical information to develop high-quality support manuals and resources.
Ensuring contractual support and documentation requirements are met.
Improving content templates, research methods and authoring style guides.

• Managing user roles and permissions to ensure the right information reaches the right audiences. • Developing and maintaining information architecture and taxonomy structures to support effective communication and discoverability.

Coordinating activities related to search tuning, taxonomy, grading and dictionary maintenance.
Identifying opportunities to automate labour-intensive and repetitive tasks using Datacom knowledge management frameworks.
Supporting a positive health and safety culture in line with Datacom policies and practices.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

3+ years’ experience in technical writing or knowledge management, preferably within a similar technical environment.

• Bachelor’s degree in Computer Science, Technology or a related discipline. • Knowledge of outsourced IT services and infrastructure project requirements.

Specialist understanding of technical writing and knowledge management techniques and tools.
Strong knowledge of approaches, tools and techniques for problem identification and resolution.
Advanced writing skills with the ability to create clear, user-friendly knowledge resources.
Strong verbal and written communication skills with the ability to communicate technical concepts to varied audiences.
Proven analytical and problem-solving skills.
Excellent stakeholder relationship management and collaboration skills.

• Strong presentation, planning and report writing capabilities. • Ability to manage budgets, schedules, work plans and performance expectations effectively.

Nice to have:

Working knowledge of or certification in ITIL methodologies
AWS Certified Solutions Architect – Professional

• AWS Certified DevOps Engineer – Professional. • Experience with Node.js or Python

Experience with source control tools such as Git, Bitbucket or CodeCommit
Experience with Docker, Puppet, SQL, Jenkins or serverless technologies
Knowledge of AWS Lambda, CloudFormation or Azure ARM

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work.

You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

knowledge management specialist jobs in melbourne vic

Knowledge Specialist - Fixed Term

Student Technology & Transformation - Exciting Opportunities!

Support Coordinator

Insights Specialist

Cargo Flight Operations Agent

Packaging Specialist

Associate – Ops

AN Order Management Specialist

Associate Application Specialist

Casual Project Support Officer

Business Specialist

Learning Specialist

Asset Management Data Specialist

Client Service Specialist - Melbourne

Solution Sales Specialist

Dispute Resolution Officer

Bid Writer - WFO

Videographer

Knowledge Management Lawyer

Daily Org/Admin support - REMOTE position

I want to receive the latest job alert for knowledge management specialist in melbourne vic

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