In-Demand Work inclusive program Jobs in Melbourne, Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Lifestyle Assistant - Camberwell
Regis Aged Care —Camberwell VIC
- $34.12 - $38.63 an hour
- Part-time
- Communication skills
- Parental leave
- Employee discount
UNO Program - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Accounting
Full Time Tram Driving Opportunities with Yarra Trams in 2026
Yarra Trams —Kew VIC
- Weekend availability
- Paid training
- Commuter assistance
Vacationer Program | T&T | Customer
Deloitte —Melbourne VIC
- Marketing
- Salesforce
- Research
- Parental leave
Freight Air Cargo Examination Officer
ISS —Melbourne VIC
- Part-time
- On-the-job training
- Employee assistance program
Academic Programs Officer
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Parental leave
8d
Quality Assurance Rater - English (Australia)
TELUS Digital —Bulleen VIC
- $23 an hour
- Management
- Research
- Analysis skills
Quick Apply
Speaks Mandarin - Junior Community Tech Support
Youngster.co —Mount Waverley VIC
- $40 an hour
- Contract
- In-person
- Leadership
- Communication skills
- Annual leave
Quick Apply
Service Coordinator
AVEO —Kew VIC
- $30.34 - $45.51 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Online Data Analyst - Australia
TELUS Digital —Bulleen VIC
- Part-time
- Management
- No experience needed
- Research
Quick Apply
Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
- Communication skills
9d
Senior Policy Adviser, AOD Policy and Reform
Department of Health —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- Administrative experience
- Analysis skills
- Recruiting
12d
Service Desk Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Customer service
- Communication skills
- Health insurance
- Parental leave
5d
Policy and Program Officer, Reform Governance, Planning and Service Design / System Design and Planning
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Recruiting
- Communication skills
11d
Legal Assistant, Indictable Crime
Victoria Legal Aid —Melbourne VIC
- $66,772 - $81,080 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Commuter assistance
- Work from home
7d
Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)
Binance —Melbourne VIC
- Full-time
- Remote
- Computer Science
- Master's degree
- Databases
Quick Apply
Client Care Counsellor
Telus Health —Melbourne VIC
- Remote
- Disability insurance
- Employee assistance program
Alumni Relations Officer
University of Melbourne —Parkville VIC
- $100,847 - $109,163 a year
- Full-time
- Health insurance
- Parental leave
10d
Policy & Project Officer, Reform Governance, Planning and Service Design / System Design and Planning (5 positions)
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Recruiting
- Communication skills
11d

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

work inclusive program jobs in melbourne, vic

Customer Contact Officer

Lifestyle Assistant - Camberwell

UNO Program - Expression of Interest

Full Time Tram Driving Opportunities with Yarra Trams in 2026

Vacationer Program | T&T | Customer

Freight Air Cargo Examination Officer

Academic Programs Officer

Quality Assurance Rater - English (Australia)

Speaks Mandarin - Junior Community Tech Support

Service Coordinator

Online Data Analyst - Australia

Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response

Senior Policy Adviser, AOD Policy and Reform

Service Desk Specialist

Policy and Program Officer, Reform Governance, Planning and Service Design / System Design and Planning

Legal Assistant, Indictable Crime

Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)

Client Care Counsellor

Alumni Relations Officer

Policy & Project Officer, Reform Governance, Planning and Service Design / System Design and Planning (5 positions)

I want to receive the latest job alert for work inclusive program in melbourne, vic

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