In-Demand Vicroads customer service Jobs in Melbourne, Vic

Casual Customer Service Officer/ Licence Testing Officer
VicRoads —Bundoora VIC
- $32.91 an hour
- Customer service
- Communication skills
- Gym membership
6d
Recruitment Projects Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
- Experience working with children
2d
Recruitment Projects Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
- Experience working with children
2d
Casual School Crossing Supervisor (Expression of Interest)
City of Boroondara —City of Boroondara VIC
- $43.27 an hour
- Call employer
- Communication skills
Marketing Manager
VicRoads —Melbourne VIC
- Full-time
- Remote
- CRM software
- Marketing
- Work from home
- Parental leave
Project Manager
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
3d
Data Engineer
VicRoads —Melbourne VIC
- Full-time
- Remote
- SQL
- AWS
- Work from home
- Parental leave
INTERSTATE HC & MC TRUCK DRIVERS
Pateras Transport —Melbourne VIC
- Urgently hiring
Java Developer
VicRoads —Melbourne VIC
- Up to $140,000 a year
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Work from home
12d
Experienced Electrical Design Engineer - AS3000/ Body Corporate/ Building Services
Key Consult —Notting Hill VIC
- $90,000 a year
- Full-time
- AutoCAD
- Electrical experience
- In-person
Quick Apply
13d
Heavy Duty Mechanic / Technician
Commercial Motor Vehicles Pty Ltd. —Somerton VIC
- Overtime
- Sales
- Communication skills
- Health insurance
- Parental leave

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Find your next job by exploring related positions.

Casual Customer Service Officer/ Licence Testing Officer
VicRoads —Bundoora VIC
Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in…
$32.91 an hour
6d
Accounts/Office Administrator (Flexible 0.8 FTE – 32 hours per week)
GMS Solutions Group —Hawthorn East VIC
Managing AP/AR cycles, cash flow updates and aged payables. We’re a growing electrical and electronic security contracting business seeking an experienced…
$42 - $50 an hour
Quick Apply
9d

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vicroads customer service jobs near melbourne, vic

Casual Customer Service Officer/ Licence Testing Officer

VicRoads -
Bundoora VIC

Apply Now

Job Details

Casual
$32.91 an hour
6 days ago

Benefits

Gym membership
Salary packaging

Qualifications

Customer service
Driver Licence
Communication skills

Full Job Description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

Salary: $32.91 an hour plus 25% loading
Tenure: Casual
Location: Bundoora

Are you passionate about helping people and delivering outstanding customer service? Join our dynamic team at VicRoads!

At VicRoads, we pride ourselves on providing exceptional service and support to our customers. We believe that every team member plays a vital role in our success, and we are currently seeking enthusiastic Casual Customer Service Officers to join our vibrant team.

Key Responsibilities:

Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner.
Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. effectively resolve customer complaints and escalate to supervisor where required.
Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives.
Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.
Provide guidance and support to less experienced staff where required.

What we are looking for:

To ensure success in this position you will need to have:

Exceptional customer service skills, a positive can-do attitude with a keen eye for detail
Excellent communication skills coupled with a strong work ethic.
Adaptability, flexibility, and agility with regards to change and adopting new methods of working
A team player who is not afraid to go above and beyond where required.
Intermediate computer literacy skills
A full valid driver’s license is required. (You cannot be on your P Plates).
Reasonable travel is required.

VicRoads is committed to continually investing in our workforce and fostering an environment whereby all our employees feel valued, engaged, and empowered. To attract, retain and develop great people, we provide genuine flexibility, a culture that supports people to be their best and be themselves, and great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

Our Culture:

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer:

Competitive salary and benefits, including opportunities to earn a bonus
Salary packaging, Fitness Passport & discounts to hundreds of retailers
Opportunities for professional and personal development.

How to Apply:

We encourage applications from people of all genders, backgrounds and communities.

If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application .

Applications should include a resume and a brief covering letter.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

Application close 11.59pm Sunday 23 August 2026.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

Apply Now

Refine Your Search

vicroads customer service jobs in melbourne, vic

Casual Customer Service Officer/ Licence Testing Officer

Recruitment Projects Officer

Recruitment Projects Officer

Casual School Crossing Supervisor (Expression of Interest)

Marketing Manager

Project Manager

Data Engineer

INTERSTATE HC & MC TRUCK DRIVERS

Java Developer

Experienced Electrical Design Engineer - AS3000/ Body Corporate/ Building Services

Heavy Duty Mechanic / Technician

Other jobs to consider

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