In-Demand Technical support engineer | medical Jobs in Melbourne, Vic

Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
Test Engineers TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Annual leave
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- $120,000 - $150,000 a year
- Part-time
- Remote
- AWS
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
Product Development Engineer
IMRA Surgical —North Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Anatomy knowledge
- CAD
- Office
Quick Apply
System Engineer
Leidos —Melbourne VIC
- Full-time
- Management
- Agile
- Communication skills
- Annual leave
Associate Systems / Implementation Engineer (Healthcare IT)
Stryker —Melbourne VIC
- Full-time
- Communication skills
- Hospital experience
- Health insurance
Software Engineer
Contour Education —Glen Waverley VIC
- $120,000 - $140,000 a year
- Senior Secondary Certificate of Education
- AWS
- Education
- Work from home
- Employee assistance program
Junior Software Engineer
Leidos —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Annual leave
Systems Engineer
Leidos —Melbourne VIC
- Full-time
- Engineering
- Systems design
- Bachelor's degree
- Annual leave
Software Engineer
Leidos —Melbourne VIC
- Full-time
- APIs
- Agile
- Communication skills
- Annual leave
Apprentice Aircraft Maintenance Engineer
Virgin Australia —Melbourne VIC
- Weekend availability
- Communication skills
7d
Junior Product Manager - (Chemical Engineer Graduate Level)
IXOM —East Melbourne VIC
- Full-time
- Engineering
- Office
- Microsoft Office
- Employee assistance program
13d
Modern Workplace Engineer
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Computer science
- Azure
- Administrative experience
Quick Apply
Test Analyst
Conduent Victoria Ticketing System Pty Ltd —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
2d
Process Engineer
Visy —North Melbourne VIC
- Full-time
- Maintenance
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
Specialist Grid Connection
Vestas —Melbourne VIC
- Full-time
- Management
- Doctoral degree
- Engineering
- Employee assistance program
7d
Verification and Validation Engineer
Leidos —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- Annual leave
Technical Engineer - Landfill
Veolia Environmental Services —Southbank VIC
- Contract
- Hybrid work
- Engineering
- Construction experience
- Work from home
- Parental leave
11d
Systems Engineer
Saab —Melbourne VIC
- Computer Science
- Analysis skills
- Education
- Annual leave
Project Engineer - Industrial Refrigeration (Gordon Brothers)
Johnson Controls —Melbourne VIC
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel

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technical support engineer | medical jobs near melbourne, vic

Technical Support Engineer | Medical Devices

Draeger -
Notting Hill VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Management
SAP
Driver Licence
Communication skills

Full Job Description

Salary:

+ Bonus + Super

Location:

Notting Hill

Employment Type:

FP - Full-Time Permanent

Department:

Head Office Medical Service

Contribute to our mission, Technology for Life.

Reporting to the Technical Support Team Leader, the Technical Support Engineer will be based at our Notting Hill head office in Victoria. You will play a key role in delivering effective service as directed (geographically, by product, by task, etc.) to achieve customer satisfaction, revenue, and contract development.

Key responsibilities of this role include, but are not limited to:

Inbound customer service calls, initial screening for prioritisation, and phone support;
Record service calls into the database for action;
Timely and effective handling of service requests;
Coordinate and perform “return to base” preventative maintenance;
Assembly, configuration, and testing of new devices;
Ensure service loan devices are fully maintained and in requisite working order;
Provide additional on-site breakdown service and/or preventative maintenance resourcing to support customers across ANZ;
Convey potential leads to the Sales team;
Identify and report quality issues from the field to internal stakeholders;
Apply a compliance focused mindset across all operations, and;
Always ensure a safety-first approach.

The ideal candidate will be equipped with the following attributes:

Tertiary qualification in Biomedical or Electronics Engineering;
3+ years’ experience in the Medical Devices industry;
Workshop or Field Service experience;
Desire and ability to efficiently learn technical products;
Proficiency with SAP, CRM, and Microsoft tools;
Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
Team player with a positive attitude and willingness to learn;
Exemplary understanding of compliance rules and ability to act as a role model in upholding and promoting compliance standards, and;
Excellent customer focus, problem solving, analytical, organisational, task management, and communication skills;
Current Drivers License.

Make a difference – and be rewarded accordingly.

4 weeks’ Purchased Leave;
Company paid Parental Leave, including Superannuation;
Personal and tailored coaching for transitioning in and out of Parental Leave;
Genuine and dedicated career and retirement planning and support;
Corporate Social Responsibility (CSR) partnerships;
Birthday and Service Anniversary vouchers;
Exclusive membership with our Health & Wellbeing partner, offering a wide array of discounts;
Employee Assistance Program (EAP) for you, and your family;
Flat structure and open doors, giving you access to everyone in the business, and;
Structured leadership programs, mentoring initiatives, and global learning platforms.

We are passionate about everything we do. And we do it for Life.

Draeger is a globally trusted company with a well-established brand and reputation for our commitment to saving lives since 1889. We create technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

We welcome applications from all qualified candidates, regardless of age, gender, sexual orientation, disability, ancestry, ethnicity, national origin, cultural background, faith, marital, veteran, or social status. If you require any adjustments to be made during the application process to assist with access, please let us know.

Draeger is an Equal Opportunity Employer and committed to a respect, fairness, and transparency. Everyone is unique and each Draeger employees contributes to our inclusive and diverse workplace.

Read more about having a career – not just a job – at Draeger by viewing our Careers page: https://www.draeger.com/en_aunz/Career

Applicants must demonstrate the right to work in Australia.

No agency assistance is required.

Working at Dräger

Dräger is a company with life in its veins – from more than 15,000 employees. Without their enthusiasm, boldness and personality, we wouldn't be where we are today: a world leader in medical and safety technology. We know how important every single employee is for our company. Therefore, we work to improve their lives, both on the job and after hours.

Apply Now

Refine Your Search

technical support engineer | medical jobs in melbourne, vic

Technical Support Engineer | Medical Devices

Test Engineers TSPV

Technical Implementation & Support Engineer (APAC)

Product Development Engineer

System Engineer

Associate Systems / Implementation Engineer (Healthcare IT)

Software Engineer

Junior Software Engineer

Systems Engineer

Software Engineer

Apprentice Aircraft Maintenance Engineer

Junior Product Manager - (Chemical Engineer Graduate Level)

Modern Workplace Engineer

Test Analyst

Process Engineer

Specialist Grid Connection

Verification and Validation Engineer

Technical Engineer - Landfill

Systems Engineer

Project Engineer - Industrial Refrigeration (Gordon Brothers)

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