In-Demand Technical operations lead Jobs in Melbourne, Vic

Field Operations Lead
Treasury Wine Estates —Melbourne VIC
- Full-time
- Management
- Business
- Leadership
12d
ICT Project Manager (Casual / Part-Time)
Australian Institute of Tertiary Education —Sunshine VIC
- $45 - $65 an hour
- Part-time
- Hybrid work
- Azure
- Computer Science
- PMP
Quick Apply
Delivery Lead
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- PMP
Quick Apply
Technical Lead
Coles Group —Hawthorn East VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
- Free parking
- Employee stock purchase plan
Customer Success Mgr
Zebra Technologies —Hawthorn East VIC
- Full-time
- Hybrid work
- AI
Capability & Technical Training Manager
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
Autonomous Operations Process Engineer
Ornata —Richmond VIC
- $85,000 - $110,000 a year
- Full-time
- Writing skills
- Bachelor's degree
Quick Apply
Leading Hand
Workwear Group —Melbourne VIC
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Work from home
- Employee assistance program
5h
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Technical NMR Support Officer
University of Melbourne —Parkville VIC
- $111,275 - $120,453 a year
- Full-time
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
12d
Project Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
6d
Director, Program Delivery
Victorian Government —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
6d
QA Technical Officer
Visy —West Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
8d
Salesforce Technical Lead (Support) - FSC / Financial Services
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Management
- Salesforce
- Master's degree
- Health insurance
- Parental leave
3d
Southern Facilities Lead
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
2h
Technology Operations (Tech Ops) - Solutions Architect
EY —Melbourne VIC
- Management
- Analysis skills
- Recruiting
- Parental leave
6d
Technical Program Manager , Infrastructure Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Technical Success Manager
Darktrace —Melbourne VIC
- Full-time
- Communication skills
Program Director, Technology
Victorian Government —Melbourne VIC
- $193,946 - $263,771 a year
- Part-time
- Hybrid work
- AI
- Negotiation
5d

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Field Operations Lead

Treasury Wine Estates -
Melbourne VIC

Apply Now

Job Details

Full-time
12 days ago

Qualifications

ITIL Certification
Management
IT service management
ITIL
ServiceNow
Business
Leadership
Communication skills
Help desk
Information Technology

Full Job Description

About us

Treasury Wine Estates (TWE) is one of the world’s largest wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating . We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world’s most desirable luxury wine company – known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here .

About the role

Lead the delivery of a world-class end user experience across TWE's global sites. This pivotal role drives excellence in field operations, setting the benchmark for End User Services management while providing critical on-the-ground support for network, infrastructure, technical applications, and service desk teams.

If you're passionate about operational excellence, global collaboration, and making a tangible impact on the employee experience, this is an exciting opportunity to lead from the front.

Lead Field Operations: Manage and develop a global team of field technicians, setting standards for End User Services (EUS), service quality, and customer-focused support across TWE locations.
Oversee Task, Incident, Asset and Vendor Management: Drive end-to-end task, incident and problem management, oversee the lifecycle of end-user technology assets, and manage relationships with service providers, technology suppliers, and regional support partners.
Deliver Critical Onsite Support: Provide hands-and-feet support for network, infrastructure, technical applications, and service desk teams, ensuring effective delivery of site-based services and activities.
Support Business-Critical Users and Events: Coordinate onsite support for VIP users, Board meetings, major business events, A/V requirements, and critical incidents requiring local response at Collins Street.
Drive Consistency and Continuous Improvement: Standardise tools, processes, documentation, and handovers across regions, using service insights and stakeholder feedback to enhance performance and the end user experience.

About you

We are seeking an experienced IT operations leader with expertise in field services, end user support, and service delivery within complex, multi-site environments. Combining strong leadership capabilities with a hands-on approach, you will lead high-performing teams while remaining actively engaged in operational delivery and issue resolution. Supported by exceptional stakeholder management, communication, and coaching skills, you will drive service excellence, operational consistency, and continuous improvement across TWE's global operation

Leadership Experience: Proven experience leading field services, end user support, or service delivery teams, with the ability to develop high-performing teams.
Technical & Service Management Expertise: Strong knowledge of end user services, device lifecycle management, onsite support operations, incident management, root cause analysis (RCA), and IT Service Management (ITSM).
Multi-Site Environment Experience: Demonstrated success working across global or geographically dispersed environments.
Stakeholder & Communication Skills: Exceptional stakeholder management, communication, influencing, and coaching capabilities.
Relevant Qualifications: Degree in IT, Business, or a related field and/or ITIL or other service management qualifications preferred; experience with ServiceNow and CMDB’s and Win /Mac environment is advantageous.

Why you’ll love it here:

Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
We prioritise your growth with access to g lobal career opportunities and structured programs designed to support your health, wellbeing and career development.
Enjoy the world’s most desirable wines through our generous employee product allowance

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. e .

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, colour, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact [email protected] , quoting the job title and reference number.

How to apply

We do move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today

Apply Now

Refine Your Search

technical operations lead jobs in melbourne, vic

Field Operations Lead

ICT Project Manager (Casual / Part-Time)

Delivery Lead

Technical Lead

Customer Success Mgr

Capability & Technical Training Manager

Autonomous Operations Process Engineer

Leading Hand

Information Technology Service Desk analyst (Australia)

Service Desk Analyst

Technical NMR Support Officer

Project Manager

Director, Program Delivery

QA Technical Officer

Salesforce Technical Lead (Support) - FSC / Financial Services

Southern Facilities Lead

Technology Operations (Tech Ops) - Solutions Architect

Technical Program Manager , Infrastructure Operations

Technical Success Manager

Program Director, Technology

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