In-Demand Onboarding manager Jobs in Melbourne, Vic

Manager - Client Onboarding
BDO —Melbourne VIC
- Full-time
- Finance
- Business
- Communication skills
- Health insurance
- On-the-job training
12d
Office Manager
Lighting and Energy Conservation Australia Pty Ltd —Melbourne VIC
- $79,500 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
- Work from home
Quick Apply
Onboarding Project Manager
Block, Inc. —Melbourne VIC
- Remote
- POS
- APIs
- AI
- Health insurance
Project Manager - Client Onboarding
Acquire Intelligence —Melbourne VIC
- Full-time
- CRM software
- PMP
- Salesforce
Onboarding Operations Specialist - APAC
Remote —Melbourne VIC
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Office Manager
Front Hire —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
Office Manager - Brunswick West
Estia Health —Brunswick West VIC
- Full-time
- Computer skills
- Employee assistance program
- Gym membership
Supervisor Maintenance, Australia
Sensient Technologies Corporation —Melbourne VIC
- Management
- Maintenance
- Office
People and Culture Coordinator
Lonsec —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Office Manager
Urban Hive Homes Pty Ltd —Notting Hill VIC
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Management
- Customer service
Quick Apply
Office Manager
MonJay Mezza —Reservoir VIC
- Up to $85,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick Apply
Assistant Service Manager
Nido Early School —Melbourne VIC
- Full-time
- Health insurance
- Employee assistance program
Junior HR Partner - Remote
Employment Hero —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Remote
- AI
- Parental leave
Quick Apply
Recruitment Manager (Virtual / Hybrid)
People First Healthcare —Essendon Fields VIC
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Recruiting
Quick Apply
Office manager
Colombiantojos —Altona North VIC
- $80,000 a year
- Full-time
- Spanish
- Management
- Microsoft Office
Quick Apply
14d
Centre Manager
G8 Education —Preston VIC
- Full-time
- Childcare
- Leadership
- Communication skills
- Paid training
Client Intake Officer
Cosy Home Care —Bundoora VIC
- $75,000 - $78,000 a year
- Full-time
- CRM software
- Microsoft Office
- In-person
- Professional development assistance
Quick Apply
Officer Manager, Epping-VIC
Estia Health —Epping VIC
- Full-time
- Computer skills
- Employee assistance program
- Gym membership
Corporate Business Manager
El Jannah HQ —Melbourne VIC
- $125,000 - $135,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bachelor's degree
- Business
Quick Apply
Membership Manager
Fitness First —Melbourne VIC
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership

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Manager - Client Onboarding

BDO -
Melbourne VIC

Apply Now

Job Details

Full-time
12 days ago

Benefits

Employee rewards program
Health insurance
On-the-job training
Gym membership
Insurance services

Qualifications

Microsoft Dynamics 365
Finance
Risk management
Financial management
Business
Communication skills

Full Job Description

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.

We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.

Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters , and that’s where you come in.

About the Role

Our Quality & Risk Management team supports BDO in delivering the knowledge, systems and frameworks that help our people make informed decisions and uphold the highest professional standards. As part of this team, you'll play a key role in enhancing how we assess, manage and onboard clients across the firm.

We are excited to offer a new opportunity for a Manager – Onboarding to join our wider Quality Management team. This national role offers the flexibility to be based in Adelaide, Brisbane, Melbourne, Perth or Sydney .

Working closely with the Head of Policy, Compliance and Client Onboarding, you'll help establish and embed a firm-wide client and engagement acceptance framework, ensuring governance, risk and operational processes support consistent, high-quality decision-making.

Key responsibilities and Duties:

Partner with the Head of Policy, Compliance and Client Onboarding to establish, operationalise and continuously enhance the firm's client onboarding (client & engagement acceptance) framework.

Update, design and implement the governance structures, operational practices, workflows and controls required to support effective and consistent acceptance processes across the firm.

Lead the development of applications, submissions and supporting documentation for Client onboarding Acceptance Panels.

Ensure acceptance processes, frameworks and controls remain aligned with firm policies, professional standards and regulatory requirements.

Lead the development, maintenance and enhancement of policies, procedures, guidance materials and risk assessment frameworks supporting client onboarding processes.

Oversee the design and ongoing refinement of onboarding forms, questionnaires, risk assessment criteria and escalation pathways to ensure they remain effective and responsive to the evolving risk landscape.

Support the rollout and ongoing evolution of client onboarding systems, ensuring policies, procedures and operational practices remain fit for purpose.

Monitor emerging risks, analyse trends and themes, and provide recommendations to strengthen governance outcomes and risk management practices.

Ensure risk assessments, escalations and acceptance decisions are appropriately documented, supported and communicated to relevant stakeholders.

Partner with Service Line Quality Leaders, Legal, Anti Money Laundering team, Enterprise Risk management team, Independence Conflicts and Ethics team and other key stakeholders to understand client and engagement acceptance requirements and translate these into practical business processes.

Act as a trusted advisor on client onboarding and acceptance governance matters, providing guidance to stakeholders across the firm.

Develop and deliver guidance, training and awareness initiatives to strengthen understanding of client onboarding requirements.

About You

You'll bring a blend of governance, risk and stakeholder management experience, together with a practical, solutions-focused approach to improving business processes and managing organisational risk.

You will also have:

Experience in client and engagement acceptance, governance, risk or compliance within a professional services or regulated environment.
A degree in Business, Management, Finance or a related discipline.
Experience with Microsoft Dynamics 365 or similar CRM platforms (preferred).
Strong understanding of client onboarding, due diligence and risk assessment processes.
Experience developing policies, frameworks and operational processes, with awareness of evolving regulatory and risk requirements
Excellent stakeholder engagement, influencing and written communication skills, with proven experience leading complex initiatives and partnering with senior stakeholders.
Proven ability to lead change, drive continuous improvement and apply sound judgement to risk-based decision-making.

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm.

Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.

Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.

We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.

Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at [email protected]

Apply Now

Refine Your Search

onboarding manager jobs in melbourne, vic

Manager - Client Onboarding

Office Manager

Onboarding Project Manager

Project Manager - Client Onboarding

Onboarding Operations Specialist - APAC

Office Manager

Office Manager - Brunswick West

Supervisor Maintenance, Australia

People and Culture Coordinator

Office Manager

Office Manager

Assistant Service Manager

Junior HR Partner - Remote

Recruitment Manager (Virtual / Hybrid)

Office manager

Centre Manager

Client Intake Officer

Officer Manager, Epping-VIC

Corporate Business Manager

Membership Manager

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