In-Demand Medical services administrator Jobs in Melbourne, Vic

Resolutions Officer Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Financial services
- Wellness program
- Employee assistance program
Claims Consultant, AusSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Business Coordinator/Administrator
SPIE —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
11d
Freedom of Information & Access Support Officer
Victorian Government —Melbourne VIC
- $83,470 - $83,471 a year
- Full-time
- Administrative experience
- Free parking
- Employee assistance program
4d
Freedom of Information & Access Support Officer
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Administrative experience
- Free parking
- Employee assistance program
9d
Receptionist – Cabrini Women’s Mental Health
Cabrini Health —Elsternwick VIC
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Commuter assistance
6d
Clinical Trial Data Administrator
Peter MacCallum Cancer Centre —Parkville VIC
- $69,438 - $76,764 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Annual leave
12d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
SHE Administrator
Rentokil Initial —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
Quick Apply
Medical Services Administrator
Altius Group —Hawthorn East VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick Apply
Expression of Interest - Systems Administrator - TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Theatre Bookings Clerk
Ramsay Health Care —Parkville VIC
- Customer service
- Microsoft Office
- Administrative experience
- Referral program
Quick Apply
Admin Officer - Radiologist Workflow and Teleradiology (Evening/Overnight)
Imaging Associates —Box Hill VIC
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
10d
Clinic Administration Officer
Sonic HealthPlus —Melbourne VIC
- Full-time
- CPR Certification
- Customer service
- Administrative experience
- Employee assistance program
- Gym membership
3d
Legal Support Administrator
Lander & Rogers —Melbourne VIC
- Full-time
- Hybrid work
- Private practice
- Microsoft Office
- Administrative experience
- Annual leave
9d
Personal Assistant
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Microsoft Office
- Clinic
- Communication skills
8d
Administration Assistant
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Customer service
- Communication skills
4d
Medical Administration Officer
I-MED Radiology Network —Mount Waverley VIC
- Weekend availability
- Administrative experience
- Communication skills
11d
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Claims Delivery Enablement Specialist Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Communication skills
- Wellness program
- Parental leave

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Resolutions Officer Hybrid

Hostplus -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Wellness program
Complimentary flu shots
Employee assistance program

Qualifications

Management
Analysis skills
Financial services
Communication skills

Full Job Description

LocationMelbourne VIC, Australia

Work TypeFull Time - Fixed Term

Positions1 Position

Published At:a month ago

Category: Administration and Insurance, Superannuation

Make a meaningful difference by resolving complex member matters with care and confidence in a 12-month fixed term Resolutions Officer role.

How will you make an impact?

Are you passionate about making a positive impact on our members' journey to a dignified retirement?

As a Resolutions Officer in a 12-month fixed term position, you will play a critical role in upholding our commitment to putting members first. Acting as a key liaison between Hostplus, our internal stakeholders, external administrators and the (AFCA), you will help ensure member complaints are managed fairly, professionally and with empathy. Your work will contribute to resolving complex issues, identifying opportunities for continuous improvement, and strengthening the overall member experience.

The opportunity

Reporting to the Resolutions Manager, in this 12-month fixed term opportunity you will manage AFCA complaint notifications, coordinate investigations with internal stakeholders, prepare comprehensive responses and maintain accurate records to support regulatory compliance and reporting requirements.

You will collaborate across the business to gather information, formulate responses and identify trends or systemic issues that can drive better outcomes for our members. This is an excellent opportunity for someone looking to deepen their experience in complaints management, dispute resolution and financial services governance within one of Australia's leading industry super funds.

About you

You bring experience within financial services, ideally with exposure to complaints handling, dispute resolution or superannuation. You are highly organised, detail-oriented and possess strong written communication skills, enabling you to prepare clear, balanced and well-supported responses to complex matters. You thrive in a collaborative environment, are confident engaging with a range of stakeholders and enjoy solving problems while maintaining a member-centric approach.

To be successful, you will ideally have:

Experience in financial services, preferably within superannuation or complaints management.
Strong analytical and investigative skills with the ability to assess information and formulate recommendations.
Excellent written and verbal communication skills.
The ability to manage competing priorities and work effectively under deadlines.
A tertiary qualification and RG146 compliance, or willingness to obtain.

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
A hybrid and flexible work environment
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have a responsibility to act in the best interests of our members. As part of this, all employment offers are subject to the successful completion of pre-employment screening requirements. These include, but are not limited to, a National Police Check, Bankruptcy and Insolvency Check, and verification of qualifications and professional credentials.

Applicants must also have current and unrestricted work rights in Australia, as sponsorship is not available for this role.

Apply Now

Refine Your Search

medical services administrator jobs in melbourne, vic

Resolutions Officer Hybrid

Claims Consultant, AusSuper

Business Coordinator/Administrator

Freedom of Information & Access Support Officer

Freedom of Information & Access Support Officer

Receptionist – Cabrini Women’s Mental Health

Clinical Trial Data Administrator

Member Services Officer

SHE Administrator

Medical Services Administrator

Expression of Interest - Systems Administrator - TSPV

Theatre Bookings Clerk

Admin Officer - Radiologist Workflow and Teleradiology (Evening/Overnight)

Clinic Administration Officer

Legal Support Administrator

Personal Assistant

Administration Assistant

Medical Administration Officer

IT Support Administrator

Claims Delivery Enablement Specialist Hybrid

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