In-Demand Lead support worker Jobs in Melbourne, Vic

NDIS Support Worker Team Lead
Incluso Services Pty Ltd —Coburg VIC
- $70,000 - $90,000 a year
- Full-time
- Remote
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
Quick Apply
Lead Support Worker
Serenity Mode —Melbourne VIC
- $64,989.60 - $67,553.20 a year
- Full-time
- First Aid Certification
- No degree
- Organisational skills
- Employee assistance program
Quick Apply
Community Support Worker
OASIS SERVICES AUSTRALIA PTY LTD —Preston VIC
- $80,000 - $95,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Social Work
Quick Apply
9d
Disability Support Worker - SIL House
Aussie Life Care —Reservoir VIC
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
Key Worker -Western Melbourne Area
Everyday Independence —Derrimut VIC
- $80,104 - $94,122 a year
- Full-time
- Master's degree
- Working with children
- Education
- Parental leave
- Employee assistance program
Quick Apply
Regional Support Coordinator
MyIntegra —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
OSHC Coordinator - Hawthorn, VIC
The Extend Group —Hawthorn VIC
- $45.46 an hour
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Disability Support Worker – Complex Psychosocial Disability, ASD & ABI Support
Care Fast Group —Carnegie VIC
- $32 - $37 an hour
- First Aid Certification
- In-person
Quick Apply
11d
AHS Supervisor
Arcare Aged Care —Reservoir VIC
- $66.49 an hour
- Part-time
- Nursing
- Medication administration
- Administrative experience
- Paid training
- Health insurance
Senior Pathway Worker
Sacred Heart Mission —St Kilda VIC
- $48.11 - $51.77 an hour
- Every weekend
- Management
- Supervising experience
- Case management
- Employee assistance program
12d
Senior Social Support Worker
DPV Health —Melbourne VIC
- Contract
- First Aid Certification
- Care plans
- Leadership
SIL Team Leader | Expressions of Interest
EddenRose Community Services —Melbourne VIC
- From $45 an hour
- Part-time
- CPR Certification
- Medication administration
- Administrative experience
- Travel reimbursement
- Professional development assistance
Quick Apply
OSHC Coordinator - Ormond, VIC
The Extend Group —Ormond VIC
- $45.46 an hour
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Lifestyle Lead
Benetas —Melbourne Northern Suburbs VIC
- $42.96 - $45.89 an hour
- Supervising experience
- Leadership
Night Supervisor (Parkville)
Department of Justice and Community Safety —Parkville VIC
- $81,496 - $93,719 a year
- Weekend availability
- First Aid Certification
- Communication skills
Regular Giving Coordinator
Peter MacCallum Cancer Centre —Parkville VIC
- $84,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
- Annual leave
11d
Team Leader
Kanda —Hawthorn VIC
- From $38.65 an hour
- On call
- Medication administration
- Administrative experience
- Care plans
Quick Apply
Administration Support
Alfred Health —Caulfield VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Transnational Coursework Manager
Central Queensland University —Melbourne VIC
- $117,868 - $130,887 a year
- Full-time
- Education
- Recruiting
- Marketing
- Annual leave
- Parental leave
2IC – Supported Independent Living
New Growth Care Group —Caulfield VIC
- Full-time
- First Aid Certification
- Care plans
- Leadership
Quick Apply

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NDIS Support Worker Team Lead

Incluso Services Pty Ltd
Coburg VIC

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Employee assistance program

Qualifications

CPR Certification
Customer service
Arabic
Certificate III
Driver Licence
First Aid Certification
Working with Children Check
Care plans
Communication skills

Full Job Description

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

As a Team Leader, you will play a pivotal role in ensuring participants receive safe, consistent, and high-quality support aligned with their individual goals and care plans. This is more than a coordination role, it is an opportunity to shape team culture, strengthen service delivery, and positively impact the lives of participants and support workers alike.

You will lead by example, fostering a positive and collaborative environment while ensuring operational excellence and compliance within the NDIS framework.

This role is a full-time hybrid position based at our head office in Coburg, VIC.

Requirements

What you’ll do:

Mentor, coach, and guide support workers to deliver safe, person-centred, and high-quality support in line with participant care plans and organisational standards. Assist with the onboarding and induction of new support workers, ensuring they are well-prepared, confident, and aligned with organisational values and participant needs.
Develop and implement effective matching strategies to ensure support workers are paired with participants based on skills, personality, preferences, and care requirements to promote strong, consistent relationships.
Foster a positive, inclusive, and motivating team culture that encourages accountability, collaboration, and professional growth.
Provide ongoing supervision and performance support to ensure consistent service delivery and continuous improvement.
Communicate effectively with the Operations Manager regarding workforce planning, service delivery, and budget considerations to ensure sustainable and compliant operations.
Ensure support workers clearly understand, follow, and accurately implement participant care plans and risk management strategies.
Understand, apply, and contribute to the development and refinement of organisational policies, procedures, and compliance processes.
Engage proactively with internal and external stakeholders, including participants, families, and allied health professionals, to ensure coordinated and consistent support.
Support rostering processes by allocating shifts promptly and accurately in alignment with service agreements, participant goals, and care delivery requirements.
Participate in an on-call roster once per month to ensure continuity of care and timely response to urgent matters.
Other reasonable duties as directed

What you’ll bring:

A genuine passion for supporting people and responding to individual needs with empathy, professionalism, and integrity.
Demonstrated understanding of NDIS compliance obligations, including accurate and timely documentation, participant record management, and the development and maintenance of service agreements
Proven experience in an NDIS Team Leader role within the disability or community services sector.
Strong understanding of the National Disability Insurance Scheme framework and industry standards.
Experience in direct support work and leading or coordinating teams (highly regarded).
High-level understanding of the SCHADS Award and its practical application in workforce management.
Demonstrated ability to lead, motivate, and develop a team toward achieving organisational goals and high standards of customer service.
Excellent interpersonal skills with strong written and verbal communication abilities.
Ability to manage competing priorities effectively in a fast-paced environment.

What we would like you to have:

Authorised to work in South Australia.
Valid Driver License
An understanding of the NDIS, disability, and community services sector.
Certificate III Individual Support/Disability/HR or studying towards the qualification will be highly regarded for these positions.
Have experience in coordinating a team in a fast-paced environment with competing priorities.
Working with Children Check
NDIS Worker Screening Check
First Aid/CPR Certificate
This position involves interacting with clients who speak Arabic. Proficiency in Arabic is highly regarded.

Benefits

What we offer:

We offer an Employee Assistance Program for support and because time out is so important.
We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Quick Apply

Refine Your Search

lead support worker jobs in melbourne, vic

NDIS Support Worker Team Lead

Lead Support Worker

Community Support Worker

Disability Support Worker - SIL House

Key Worker -Western Melbourne Area

Regional Support Coordinator

OSHC Coordinator - Hawthorn, VIC

Disability Support Worker – Complex Psychosocial Disability, ASD & ABI Support

AHS Supervisor

Senior Pathway Worker

Senior Social Support Worker

SIL Team Leader | Expressions of Interest

OSHC Coordinator - Ormond, VIC

Lifestyle Lead

Night Supervisor (Parkville)

Regular Giving Coordinator

Team Leader

Administration Support

Transnational Coursework Manager

2IC – Supported Independent Living

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