In-Demand Guest experience manager Jobs in Melbourne, Vic

Hotel or Motel Manager
SAI SAS PTY LTD —East Melbourne VIC
- $75,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick Apply
Guest Experience & Project Manager
Chubb —Melbourne VIC
- Every weekend
- Hospitality
- Microsoft Excel
- Microsoft Office
5d
Manager on Duty
Electric Indoor Go-Karting —Docklands VIC
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
5d
Experienced Front-of-House Staff
Eleni's Kitchen and Bar —Yarraville VIC
- $80,000 a year
- Part-time
- Customer service
- In-person
- Restaurant experience
Quick Apply
12d
Venue Manager | Morris House, Melbourne CBD
Australian Venue Co. —Melbourne VIC
- $139,000 - $149,000 a year
- Full-time
- Hospitality
- Leadership
Quick Apply
Conference & Events Coordinator - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
12d
Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Melbourne VIC
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
10d
YOMG Multi-Site Manager
YOMG - Yo My Goodness —Melbourne VIC
- From $75,000 a year
- Weekend availability
- Management
- Customer service
- Food service experience
- Employee discount
- Professional development assistance
Quick Apply
6d
Venue Manager - The Saint (New Venue Opening)
Refinery Group —St Kilda VIC
- Full-time
- Hospitality
- Communication skills
Quick Apply
Casual Hotel Receptionist
Tyrian Serviced Apartments —Melbourne VIC
- $28.20 - $55.00 an hour
- Customer service
- English
- Front desk
Quick Apply
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
4d
Assistant / Venue Managers
Darling Group —Melbourne VIC
- Weekend availability
- Hospitality
- Leadership
Receptionist (Guest Service Agent) - Casual
Airport Tourist Village Melbourne —Attwood VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
10d
Global Assistant Brand Manager
Moose —Melbourne VIC
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Communication skills
- Employee assistance program
Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne
Ozone Hospitality —Melbourne VIC
- $85,000 - $90,000 a year
- Weekend availability
- Management
- Budgeting
- Leadership
Quick Apply
Senior Wait Staff
St Ali Pty Ltd —South Melbourne VIC
- $27.97 - $41.96 an hour
- Overtime
- Serving
- POS
- In-person
- Annual leave
- Employee discount
Quick Apply
7d
Front Office Receptionist + Night manager (Free Accommodation)
Quest Apartments —Brighton VIC
- $26.00 - $43.13 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick Apply
3d
Global Manager, People Communications - 24 hours per week- 12 month contract
Moose —Melbourne VIC
- Part-time
- Hybrid work
- Marketing
- Writing skills
- Marketing
- Employee assistance program
11d
Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience

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guest experience manager jobs near melbourne, vic

Hotel or Motel Manager

SAI SAS PTY LTD -
East Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Employee discount
Free drinks

Qualifications

Hospitality
Management
SAS
Customer service
Bachelor's degree
Hospitality Management
Diploma
Budgeting
Leadership
Hotel experience
Advanced diploma

Full Job Description

About the role

We are seeking an experienced Hotel or Motel Manager to join SAI SAS PTY LTD trading as Sora East Melbourne in East Melbourne VIC. This is a full-time position that offers an exciting opportunity to lead and manage all aspects of hotel or motel operations. As Hotel or Motel Manager, you will be responsible for ensuring exceptional guest experiences, maintaining high operational standards, and driving profitability across all departments. This role is pivotal to the success of our property and requires a strategic leader who can oversee daily operations whilst maintaining our commitment to service excellence in the hospitality and tourism industry.

Key responsibilities

Manage the daily operations of the hotel/motel.
Oversee reception, reservations, guest check-in and check-out procedures.
Supervise housekeeping, maintenance and front office operations.
Ensure exceptional customer service and promptly resolve guest enquiries and complaints.
Recruit, train, supervise and evaluate staff performance.
Prepare staff rosters and coordinate daily operational activities.
Monitor occupancy levels and implement strategies to maximize revenue.
Manage budgets, financial reporting, purchasing and stock control.
Ensure compliance with Work Health and Safety requirements and relevant hospitality legislation.
Maintain property presentation, cleanliness and maintenance standards.
Coordinate with suppliers and contractors to ensure smooth business operations.
Promote the business through online booking platforms and marketing initiatives.
Prepare operational reports for management

What we're looking for

AQF Diploma, Advanced Diploma or bachelor’s degree in hospitality management, Hotel Management or a related field.
At least 1 years of relevant full-time experience in hotel, motel or accommodation management.

Applicants should also demonstrate

Strong leadership and people management skills.
Excellent communication and customer service abilities.
Experience using hotel reservation/property management systems and channel manager software’s.
Strong financial and budgeting skills.
Knowledge of Work Health and Safety requirements.
Ability to work in a fast-paced hospitality environment, including weekends and public holidays where required.

What We Offer

Permanent full-time employment.
Competitive salary plus superannuation.
Professional and supportive work environment.
Career development opportunities.
Opportunity to work with a growing hospitality business.

About Us

· Sora East Melbourne is a well-established hotel located in the heart of East Melbourne, offering comfortable accommodation for business and leisure travellers. Our 52-room property provides modern guest facilities, pet- friendly accommodation, complimentary Wi-Fi, and convenient access to Melbourne and CBD, major hospitals, sporting precincts, and public transport.

· We are committed to delivering exceptional guest experiences through professional service, operational excellence, and continuous staff development. We pride ourselves on maintaining high hospitality standards while fostering a positive and supportive workplace culture.

Apply now

If you are an experienced hospitality manager with a passion for delivering outstanding service and leading teams to success, we would like to hear from you. Please submit your CV, cover letter and contact details to apply for this exciting opportunity with SAI SAS PTY LTD.
Email: [email protected] (or your preferred recruitment email address)

Pay: $75,000.00 – $85,000.00 per year

Benefits:

Employee discount
Free drinks

Work Location: In person

SAI SAS PTY LTD is an equal opportunity employer. We encourage applications from suitably qualified

candidates who are passionate about delivering exceptional hospitality experiences.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in melbourne, vic

Hotel or Motel Manager

Guest Experience & Project Manager

Manager on Duty

Hotel Services Manager

Experienced Front-of-House Staff

Venue Manager | Morris House, Melbourne CBD

Conference & Events Coordinator - QT Melbourne

Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers

YOMG Multi-Site Manager

Venue Manager - The Saint (New Venue Opening)

Casual Hotel Receptionist

Hotel Service Manager

Assistant / Venue Managers

Receptionist (Guest Service Agent) - Casual

Global Assistant Brand Manager

Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne

Senior Wait Staff

Front Office Receptionist + Night manager (Free Accommodation)

Global Manager, People Communications - 24 hours per week- 12 month contract

Front Office Duty Manager

I want to receive the latest job alert for guest experience manager in melbourne, vic

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