The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.
About the role:
The Immunisation Operations and Systems Team is responsible for managing the procurement, forecasting, receipting, warehousing and distribution of vaccines. The team is also responsible for the development and utilisation of technology and systems to facilitate the ordering of vaccines and to monitor distribution trends and ordering behaviours.
Reporting to the Manager - Vaccine Operations and Systems within the Immunisation Unit, the Operations Officer is responsible for quality administrative and customer service support for immunisation providers in Victoria and contributes to the effective and efficient operations of the team. This role supports vaccine distribution between the department's contracted vaccine warehouse supplier and immunisation providers in Victoria, with a commitment to continuous improvement and delivery of quality, customer focused service.
This role will contribute to the development and utilisation of technology and systems that meet or respond to the government, department and unit priorities.
About us:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
About you:
Can you demonstrate the following?
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Effectively manage office processes and maintain corporate information systems for records management, financial information, client payments and ministerial correspondence as required and directed.
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Manage immunisation enquiries submitted to the Immunisation Unit, including the provision of cold chain delivery breach advice to the department's contracted warehouse, state-funded vaccines and initiatives and general public queries.
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Process government-funded vaccine account applications for new immunisation providers, yellow fever vaccine providers and maintain a high level of data integrity in all systems ensuring annual renewal processes are undertaken and provider details remain up to date.
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Assist in the supply of emergency vaccine stock to Local Public Health Units and other service providers (e.g. rabies vaccine) as required.
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Collate, analyse and present operational data, providing accurate advice and information; identify and escalate emerging issues and areas of risk.
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Identify improvements and contribute to the development of new systems and processes in and for the immunisation field in collaboration with the relevant subject matter experts across the department, to identify the most appropriate solutions and update any standard operating procedures used by the team
Qualifications / Specialist Expertise
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A tertiary qualification in fields related to public health (immunisation) is desirable.
What we offer:
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The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
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A wide range of growth and development oppo rtunities within the department and wider Victorian Public Service & Sector.
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A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
How to apply:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at
[email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email
[email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.
Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
