In-Demand Director of client services Jobs in Melbourne, Vic

Client Services Manager
Borg Property Services —Thomastown VIC
- Full-time
- Management
- Organisational skills
- Cleaning
Quick Apply
Rostering Officer
People's First Choice Australia —Braybrook VIC
- $34.10 - $35.00 an hour
- Microsoft Office
- In-person
- Communication skills
Quick Apply
2d
Expression of Interest: Consultant - Director, Project & Infrastructure Advisory
BDO —Melbourne VIC
- Full-time
- Business development
- Health insurance
- On-the-job training
Transaction Services Specialist, FDD | Associate Director / Senior Manager | Deals
PWC Australia —Southbank VIC
- Finance
- Master's degree
- Analysis skills
- Parental leave
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Director ANZ Operational Transformation
ADP —Cremorne VIC
- Bachelor's degree
- AI
- Business
18h
Administration & Business Support Coordinator
Executive Personal Concierge —Camberwell VIC
- $38 - $45 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
5h
Senior Manager, HSQE Services APAC
Renewable Energy Systems Limited —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Construction experience
Manager/Associate Director - Advisory (Performance Improvement & Restructuring)
Deloitte —Melbourne VIC
- Master's degree
- Analysis skills
- No degree
- Parental leave
Business Development Representative / Business Development Manager
Offshore Talent Inc. —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
Quick Apply
6d
Infrastructure & Capital Projects – Director/ Senior Director - Operational and Enterprise Risk Management
Alvarez and Marsal —Melbourne VIC
- Full-time
- Finance
- Master's degree
- Administrative experience
- On-the-job training
21h
Executive Director - Finance and Corporate Services
North Richmond Community Health —Richmond VIC
- Full-time
6d
Head of Client Solutions
Bolster Digital —Abbotsford VIC
- Full-time
- Hybrid work
- Management
- AI
- Leadership
Quick Apply
Infrastructure & Capital Projects – Senior Manager / Director
Alvarez & Marsal —Melbourne VIC
- Leadership
- Communication skills
- On-the-job training
7d
Transaction Services FDD Specialist | Associate Director | Deals
PWC Australia —Southbank VIC
- Finance
- Master's degree
- Analysis skills
- Parental leave
Director of Sales
PEPPERS —Melbourne VIC
- Full-time
- Sales
- Communication skills
- Negotiation
Quick Apply
Director, Customer Portfolio Growth, Implementation Services
Visa AP (Australia) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Marketing
- Bachelor's degree
Quick Apply
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Client Relationship Manager - Health and Benefits
WTW —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Communication skills
- Health insurance
- Life insurance
VM Team Leader + Client Support
Mon + Co Agency —Melbourne VIC
- $35 - $37 an hour
- Part-time
- Microsoft Excel
- Management
- Merchandising
- Travel reimbursement
- Work from home
Quick Apply

I want to receive the latest job alert for director of client services in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of client services jobs near melbourne, vic

Business Development Representative jobs in Melbourne VIC

Case Coordinator jobs in Melbourne VIC

Environmental Health Officer jobs in Melbourne VIC

Client Services Specialist jobs in Melbourne VIC

Management Consultant jobs in Melbourne VIC

Project Director jobs in Melbourne VIC

Service Station Attendant, Console Operator jobs in Sydney Nsw

Hearing Clinic Customer Service jobs in Sydney Nsw

Business Development Representative jobs in Kingsford Nsw

Entry Level, Business Analyst jobs in Brisbane Qld

Business Partner, Finance Manager jobs in New South Wales

Business Development Representative jobs in Sydney Nsw

Business Development Representative jobs in Surfers Paradise Qld

Customer Service Representative jobs in Brisbane Qld

Business Development Representative jobs in Brisbane Qld

Business Process jobs in Gold Coast Qld

Case Management, Traineeship jobs in Victoria

Motel, Resort Management jobs in Queensland

Information Records Management jobs in Perth Wa

Director Of Finance jobs in Perth East St Georges Tce Wa 6832

Client Services Manager

Borg Property Services
Thomastown VIC

Quick Apply

Job Details

Full-time

Benefits

Company car
Company phone

Qualifications

Management
Driver Licence
Staff training
Organisational skills
Cleaning
Working with Children Check
Commercial cleaning
Communication skills

Full Job Description

Borg Property Services is a 100% Australian-owned and market leading company with over 35 years of experience in commercial cleaning and hygiene services.

Our values are safety, respect, teamwork, honesty, and delivering great service through well-trained staff.

The Client Services Manager is responsible for the effective management and delivery of cleaning operations across allocated client sites. The role ensures service excellence, contractual compliance, client satisfaction, staff performance, and operational efficiency through strong leadership, communication, and proactive management.

Key Responsibilities

Manage the day-to-day cleaning operations across multiple client sites, ensuring services are delivered in accordance with contractual requirements and company standards.
Supervise, support, and develop cleaning teams, including recruitment assistance, staff onboarding, training, coaching, and performance management.
Coordinate and deliver site inductions, company inductions, toolbox meetings, and ongoing skills development programs.
Conduct regular site inspections, quality audits, and performance reviews to maintain high cleaning standards and identify areas for improvement.
Maintain strong professional relationships with clients and respond effectively to service requests, feedback, and operational issues.
Manage staff rostering, attendance, leave requests, performance concerns, and disciplinary matters in consultation with Human Resources.
Ensure compliance with Workplace Health & Safety (WHS), environmental requirements, company policies, and client procedures, including timely reporting of incidents, hazards, and corrective actions.
Monitor site equipment, cleaning chemicals, consumables, and stock levels; coordinate ordering, delivery, and availability of required resources to support site operations.
Ensure that all operational documentation, compliance records, inspection reports, and administrative requirements are completed accurately and within required timeframes.
Support new site mobilisation, contract implementation, process improvements, and identify opportunities to enhance service delivery and business growth.

Essential Requirements

Previous experience in a Client Services Manager, Operations Supervisor, Site Manager, or similar management role within the commercial cleaning or facilities services industry.
Proven experience managing cleaning teams, conducting training, and supporting staff development.
Strong leadership, communication, problem-solving, and organisational skills.
Ability to build and maintain effective relationships with clients, employees, and stakeholders.
Strong computer literacy skills, including experience with reporting systems and documentation management.
Current unrestricted driver’s licence.
Ability to work independently, manage multiple priorities, and deliver high standards of customer service in a fast-paced operational environment.

Business Improvement & Strategic Support

Identify and implement opportunities for process improvement within allocated portfolio
Support the implementation of operational initiatives as directed by the National Operations Manager.
Collaborate with the Managing Director and senior management team on company-wide projects and strategic planning.

What you’ll need:

Proven 3-5 years' experience in client relationship management.
Experience in supervision or managing teams of subcontractors across multiple locations.
Willingness to travel and spending time on the road travelling from site to site.
Strong communication skills, with the ability to effectively engage with stakeholders at all levels.
Ability to multi-task and prioritise tasks in a fast-paced environment while maintaining a high level of attention to detail
Great problem-solving skills and a proactive approach to managing both staff deliverables and client expectations
Confident in using various IT platforms.
Flexibility to adapt to changing client needs and operational requirements.

Essential:

The successful candidate must have full and unrestricted Australian work rights and driving licence.
Working with Children Check.
The ability to successful pass a formal police check.

Why join Borg Property Services:

Company car and phone.
Opportunities for both personal and professional development.
Supportive work environment.

Only successful applicants will be contacted regarding the next stage of the recruitment process.

If you're ready for a new challenge and eager to apply your management skills, we want to hear from you! Apply now to join our team.

How to Apply:
To apply online, click on the appropriate link and send your resume.

Quick Apply

Refine Your Search

director of client services jobs in melbourne, vic

Client Services Manager

Rostering Officer

Expression of Interest: Consultant - Director, Project & Infrastructure Advisory

Transaction Services Specialist, FDD | Associate Director / Senior Manager | Deals

Management Consulting - Expression of Interest

Director ANZ Operational Transformation

Administration & Business Support Coordinator

Senior Manager, HSQE Services APAC

Manager/Associate Director - Advisory (Performance Improvement & Restructuring)

Business Development Representative / Business Development Manager

Infrastructure & Capital Projects – Director/ Senior Director - Operational and Enterprise Risk Management

Executive Director - Finance and Corporate Services

Head of Client Solutions

Infrastructure & Capital Projects – Senior Manager / Director

Transaction Services FDD Specialist | Associate Director | Deals

Director of Sales

Director, Customer Portfolio Growth, Implementation Services

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Client Relationship Manager - Health and Benefits

VM Team Leader + Client Support

I want to receive the latest job alert for director of client services in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected