In-Demand Hybrid customer service administration Jobs in Lidcombe Nsw

Customer Service Administrator
Office of the Children's Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
2h
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Enforcement Information Officer
Transport For NSW —Parramatta NSW
- $92,760 - $97,481 a year
- Full-time
- Management
- Administrative experience
- Communication skills
1d
Inbound Customer Service Representative
Teachers Health —Sydney NSW
- $92,902 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Health insurance
- Employee discount
6d
Scheduling Officer - ACAS Customer Service
Catholic Healthcare —Waterloo NSW
- $39 an hour
- Full-time
- Hybrid work
- Organisational skills
- Parental leave
- Gym membership
Quick Apply
6h
Placement Officer
Australian Catholic University —North Sydney NSW
- $85,739 - $92,815 a year
- Full-time
- Hybrid work
- University
8d
Customer Service Officer
MSD —Macquarie Park NSW
- Full-time
- Management
- Customer service
- ERP systems
19h
Administration / Receptionist – Casual Remote Position
Functional Moves Physio —Sydney NSW
- $27 - $35 an hour
- Contract
- Hybrid work
- CRM software
- Customer service
- Administrative experience
- Work from home
Quick Apply
7d
People Solutions Advisor - Hybrid
YMCA NSW —Pennant Hills NSW
- $80,000 - $85,000 a year
- Contract
- Hybrid work
- Customer service
- Administrative experience
1d
Admin Assistant Talent Acquisition
Department of Customer Service —Sydney Western Suburbs NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
6d
Customer Service Representative
HUBER+SUHNER —Frenchs Forest NSW
- Full-time
- Customer service
- Salesforce
- ERP systems
Quick Apply
2d
Claims Service Officer
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
6d
Finance Officer
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
2d
Customer Experience Specialist
Stake —Sydney NSW
- Contract
- Customer service
- Annual leave
- Parental leave
Quick Apply
Data Integrity Administrator
Ventia Pty Limited —Parramatta NSW
- Contract
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Employee discount
Client Executive
Aon Corporation —Parramatta NSW
- Hospitality
- Management
- Customer service
6d
Project Administration & Compliance Lead
BaptistCare —Norwest NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Application Administrator
NSW Electoral Commission —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Azure
- Databases
- No degree
- Employee assistance program
13d
Business Support Officer
City of Parramatta Council —Rydalmere NSW
- $91,365 - $100,642 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
1d
Business Development & Partnerships Coordinator (Recruitment & Onboarding)
Golden paws home and pet service —Sydney NSW
- $35 - $50 an hour
- Contract
- Hybrid work
- Microsoft Office
- Business development
- Organisational skills
Quick Apply
14d

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Customer Service Administrator

Office of the Children's Guardian -
Sydney NSW

Apply Now

Job Details

Full-time
$87,199 - $95,482 a year
2 hours ago

Qualifications

Customer service
Administrative experience
Working with Children Check
Communication skills

Full Job Description

Office of the Children's Guardian

Reference number

req53525

Occupation

Administration and Clerical

Work type

Full-Time

Location

Sydney City

Salary Information

$87,199 - $95,482 (plus employers contribution to superannuation and annual leave loading)

Closing date

17 August 2026 at 10:00am

Office of the Children’s Guardian

Customer Service Administrator – Working with Children Check

Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.
Join our high performing Working With Children Check Directorate, a dedicated team who play a key role in keeping children safe in NSW.
A supportive and collaborative team culture with learning and development opportunities and various health and wellbeing programs.
Full-time temporary 12-month role opportunity located at Strawberry Hills with hybrid/ flexible working arrangements.
Clerk Grade 3/4 - $87,199 to $95,482 (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children’s Guardian

The Office of the Children’s Guardian (OCG) upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To about the Office of the Children’s Guardian, visit our website.

About the directorate

Working With Children Check Operations is committed to providing a high level of service in the administration of the Check. The Directorate has experienced significant growth and ongoing continuous improvement activities. The team comprises Customer Service, Records Review and Risk Assessment functions that collectively administer the NSW Working With Children Check.

About the role

The Customer Service Administrator is responsible for providing customer service support to applicants and employers relating to the Working With Children Check. The role provides administrative support to the Customer Service team and acts as an escalation point for Customer Support Officers.

We are seeking a proactive and customer-focused professional to:

Provide customer service support and information relating to the Working With Children Check.
Respond to enquiries from applicants, employers and stakeholders.
Assist with higher-level administrative support activities across the Customer Service team.
Maintain accurate records and information management systems.
Escalate complex enquiries appropriately and assist in resolving customer issues.
Contribute to the efficient delivery of quality customer service outcomes.

To be successful in this role, we are seeking a person with:

Experience providing quality customer service in a busy environment.
Strong communication and interpersonal skills.
Sound administrative skills and attention to detail.
Ability to manage competing priorities while maintaining accuracy and confidentiality.

Essential Requirements

Employment at the Office of the Children's Guardian is subject to satisfactory security and vetting checks.
All roles associated with the Office of the Children's Guardian require a current NSW Working With Children Check.

For further information about the role, please view the role description.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (0 8219 3661 or [email protected] and advise of your preferred method of communication.

How to apply

When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 4 pages) in either Word or PDF format.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

Targeted questions

Describe your experience providing customer service in a high-volume environment. How did you ensure customers received accurate and timely assistance?

Provide an example of how you organised competing priorities while maintaining high levels of accuracy and attention to detail.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

We encourage you to please call or email our contact Vanessa Hanshaw, Coordinator – Customer Service WWCC on 02 8219 3763 or [email protected] to discuss the role.

Applications closing date: Monday 17 August 2026 at 10:00am

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

Apply Now

Refine Your Search

hybrid customer service administration jobs in lidcombe nsw

Customer Service Administrator

Customer Service Officer

Enforcement Information Officer

Inbound Customer Service Representative

Scheduling Officer - ACAS Customer Service

Placement Officer

Customer Service Officer

Administration / Receptionist – Casual Remote Position

People Solutions Advisor - Hybrid

Admin Assistant Talent Acquisition

Customer Service Representative

Claims Service Officer

Finance Officer

Customer Experience Specialist

Data Integrity Administrator

Client Executive

Project Administration & Compliance Lead

Application Administrator

Business Support Officer

Business Development & Partnerships Coordinator (Recruitment & Onboarding)

I want to receive the latest job alert for hybrid customer service administration in lidcombe nsw

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