In-Demand Platform engineer Jobs in Kingsgrove Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
12d
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
ICT Support and Test Engineers-263213
Simplus Australia —North Sydney NSW
- $80,000.00 - $145,016.93 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Computer Science
Quick Apply
Full Stack AI Engineer
EasyAsset Group Pty Ltd —Zetland NSW
- $80,000 - $90,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
Quick Apply
IT Infrastructure & Systems Engineer
TrueIT Consulting —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
Quick Apply
IT Operations Manager
Gridsight —Kensington NSW
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
13d
Platform Engineer
Delivery Centric Technologies —Sydney NSW
- Full-time
- AWS
- APIs
- In-person
Quick Apply
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
Networking and Field Engineer - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Fuel card
Quick Apply
12d
ServiceNow Platform Engineer
ND and Co Pty Ltd —Sydney NSW
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Data, AI, and Machine Learning | Multiple Opportunities Available
Deloitte —Sydney NSW
- Azure
- Engineering
- Master's degree
- Parental leave
Principal Engineer - Agentic AI - Online Payments
Tyro Payments —Sydney NSW
- On call
- Hybrid work
- Master's degree
- AWS
- APIs
Associate Data Engineer
Craveable Brands —Chatswood NSW
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Parental leave
- Free food
Salesforce Engineer
King Living —Turrella NSW
- Full-time
- Sales
- Salesforce
- DevOps
Quick Apply
EUC Engineer
APM Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
Quick Apply
Software Development Graduate, AWS, 2026 Sydney
Amazon Support Services Pty Ltd - D05 —Sydney NSW
- Full-time
- Computer Science
- AWS
- Scripting
Graduate Infrastructure Support Engineer
Content Guru —Sydney NSW
- Weekend availability
- Computer science
- Computer Science
- Analysis skills
Quick Apply
Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)
Binance —Sydney NSW
- Full-time
- Remote
- Computer Science
- Master's degree
- Databases
Quick Apply
Senior Engineer - AI Workflows
Xero —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- APIs
- AI
- Work from home
Group Engineering Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Leadership
- Parental leave
Quick Apply

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platform engineer jobs near kingsgrove nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time
12 days ago

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

platform engineer jobs in kingsgrove nsw

IT Service Desk Engineer, Level 1 - Secom

System Administrator

ICT Support and Test Engineers-263213

Full Stack AI Engineer

IT Infrastructure & Systems Engineer

IT Operations Manager

Platform Engineer

Manager, Technical Solutions

Networking and Field Engineer - Secom

ServiceNow Platform Engineer

Data, AI, and Machine Learning | Multiple Opportunities Available

Principal Engineer - Agentic AI - Online Payments

Associate Data Engineer

Salesforce Engineer

EUC Engineer

Software Development Graduate, AWS, 2026 Sydney

Graduate Infrastructure Support Engineer

Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)

Senior Engineer - AI Workflows

Group Engineering Manager - Remote

I want to receive the latest job alert for platform engineer in kingsgrove nsw

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