In-Demand Service desk engineer Jobs in Inala, Qld

Desktop Support Engineer – L2
ADVANCE GLOBAL IT SUPPORT —Brisbane QLD
- $5,300 - $5,700 a month
- Full-time
- Management
- Customer service
- In-person
Quick Apply
12d
End User Computing Support Engineer Level 1
Future Cloud Technologies —Brisbane QLD
- $4,500 a month
- Full-time
- Management
- English
- Microsoft Office
Quick Apply
1h
Support Technician
First Focus —Brisbane QLD
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Paid training
Quick Apply
L2 Service & Support Engineer
Campbell Property Group —Loganholme QLD
- Full-time
- Management
- AI
- Leadership
- Health insurance
- Employee assistance program
Quick Apply
EUC Deployment & Field Support Engineer
Showtime Consulting —Brisbane QLD
- Contract
- Hospitality
- Management
- Software troubleshooting
Quick Apply
Service Desk Engineer
The Coffee Club —South Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- POS
- Restaurant
- Parental leave
Quick Apply
6d
IT Operations Engineer
Auto & General Holdings —Brisbane QLD
Quick Apply
IT Support Specialist
VALD —Brisbane QLD
- Full-time
- Azure
- Administrative experience
- Communication skills
Quick Apply
4d
IT Project Engineer, Level 3 - Veracity
Lyra Technology Group —Woolloongabba QLD
- Full-time
- Hybrid work
- Azure
- Office
- SharePoint
Quick Apply
QA Test Engineer
Topcon Positioning —Brisbane QLD
- Full-time
- Management
- Heavy equipment operation
- Welding
5d
Site Engineer
SEE Group —South Ripley QLD
- Bachelor's degree
- Construction experience
- Civil Engineering
Quality Assurance Engineer
Enovis —Brisbane QLD
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Infrastructure Engineer
REDD Digital —Brisbane QLD
- Full-time
- Azure
- AWS
- Scripting
Quick Apply
Senior Applications Engineer - SATCOM
L3Harris Technologies —Brisbane QLD
- Schematics
- Microsoft Office
- Bachelor's degree
4d
Supervisor - Structures
Downer Group —Logan City Dc QLD
- Full-time
- Construction experience
- Leadership
Power Systems Engineer
PHE —Fortitude Valley QLD
- Full-time
- AutoCAD
- In-person
Senior Software Engineer, Core Experiences - Brisbane, Australia
Speechify —Brisbane QLD
- Remote
- APIs
2d

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Desktop Support Engineer – L2

ADVANCE GLOBAL IT SUPPORT
Brisbane QLD

Quick Apply

Job Details

Temp to perm | Full-time | Contract
$5,300 - $5,700 a month
12 days ago

Qualifications

Desktop support
Management
Customer service
LAN
B2B
Security
ServiceNow
Business requirements
Communication skills
Help desk
VPN

Full Job Description

Location: Brisbane QLD 4000
Contract Type: B2B
Duration: 1-Year & Extendable

Job Overview

We are looking for an experienced Desktop Support Engineer – L2 to provide hands-on onsite IT support to end users. The role will involve troubleshooting Windows 10/11 laptops and desktops, resolving hardware and software issues, supporting peripherals and AV/video conferencing equipment, managing ITSM tickets, and assisting with device deployments, replacements, asset management, and local IT activities.

Work Eligibility & Contract Requirements

Candidates must have valid full-time work rights in Australia.
The position is offered under a B2B contractor arrangement.
Candidates must have a valid ABN (Australian Business Number) or be willing and eligible to obtain an ABN before commencing the engagement.
Candidates should be comfortable working as an independent B2B contractor and managing their own applicable tax and business obligations.

End-User Support Level -2

Provide desk-side (L2) support for laptops, desktops, and peripherals running Windows 10 and Windows 11
Perform break-fix support for hardware and OS-related issues
Support device setup, refresh, replacement, and decommissioning (IMACD activities)
Troubleshoot issues related to OS performance, login, connectivity, printing, and peripherals
Coordinate with OEM vendors for hardware repairs and replacements when required

Incident & Service Request Handling

Log, update, and resolve incidents and service requests using the enterprise ITSM tool (e.g., ServiceNow)
Ensure tickets are updated with clear resolution notes and closure confirmation
Escalate unresolved issues to relevant resolver groups (EUC, Network, AV, or Vendor teams) following defined SLAs

IT Asset Management

Assist with asset management activities including inventory updates, tagging, and stock checks
Support local IT activities such as device handovers, site moves, and workstation setups
Act as hands-and-feet support for infrastructure or network teams when required.

Operational & Governance Responsbilities

Adhere to defined ITIL / service management processes
Follow security, compliance, and access policies while handling end-user devices
Maintain documentation, SOPs, and site-specific support knowledge
Participate in on-call or dispatch support as per business requirements

Required Skills & Experience

Technical Skills

Strong hands-on experience with Windows 10 and Windows 11 troubleshooting
Experience supporting video conferencing and AV technologies
Knowledge of end-user hardware (laptops, desktops, monitors, docks, headsets)
Basic understanding of networking concepts (LAN, Wi-Fi, VPN)
Familiarity with Active Directory, user profiles, and endpoint security tools
Experience working with ITSM tools (ServiceNow preferred)

Soft Skills

Strong customer service and communication skills
Ability to interact confidently with business users and executives
Good problem-solving and time-management skills
Ability to work independently in an on-site / field support environment

Pay: $5,300.00 – $5,700.00 per month

Application Question(s):

Are you willing to work under B2B arrangement?

Experience:

Desktop support: 5 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk engineer jobs in inala, qld

Desktop Support Engineer – L2

End User Computing Support Engineer Level 1

Support Technician

L2 Service & Support Engineer

EUC Deployment & Field Support Engineer

Service Desk Engineer

IT Operations Engineer

IT Support Specialist

IT Project Engineer, Level 3 - Veracity

QA Test Engineer

Site Engineer

Quality Assurance Engineer

Infrastructure Engineer

Senior Applications Engineer - SATCOM

Supervisor - Structures

Power Systems Engineer

Senior Software Engineer, Core Experiences - Brisbane, Australia

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