In-Demand Jobs in Hilton, Sa

Customer Service Officer
BGIS —Greater Adelaide SA
- $70,000 a year
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
2h
酒庄直招礼盒包装员
保姆类型 —Greater Adelaide SA
- In-person
Quick Apply
2h
Front of House Staff
Fasta Pasta Reynella —Reynella SA
- $30 - $40 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
2h
Food and Beverage Supervisor - Henley Beach Hotel
Endeavour Group —Henley Beach SA
- Employee assistance program
2h
Sales Assistant | Burnside
Stylerunner —Burnside SA
- Weekend availability
- Customer service
Quick Apply
3h
Job Coach
atWork Australia —Clearview SA
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4h
Country Road - Concession Manager - Myer Tea Tree Plaza
Country Road Group —Greater Adelaide SA
- Full-time
- Budgeting
- Leadership
- Parental leave
4h
Nightfill Manager
Woolworths Supermarkets —Burton SA
- Full-time
- Leadership
- Parental leave
4h
Administrative Assistant - CARE Service
SA Health —Greater Adelaide SA
- $66,442 - $69,504 a year
- Part-time
- EMR systems
4h
Administration Assistant
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Commuter assistance
- Employee assistance program
4h
Administrative Assistant
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Employee assistance program
4h
Executive Assistant
SA Health —Adelaide SA
- $74,095 - $78,694 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
4h
Maths Tutor (Casual)
Ezy Math Tutoring Pty Ltd —Woodcroft SA
- $30 - $40 an hour
- Part-time
- In-person
- Leadership
- Communication skills
Quick Apply
7h
Customer Service Management
Drakes Supermarkets —Greater Adelaide SA
- Management
- Customer service
- Leadership
8h
Christmas Casual Sales Assistant - Adelaide
Under Armour —Greater Adelaide SA
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick Apply
8h
Witchery - Part Time Sales Consultant - Harbourtown
Country Road Group —Greater Adelaide SA
- Part-time
- Parental leave
10h
Country Road - Part Time Sales Consultant - Norwood
Country Road Group —Greater Adelaide SA
- Part-time
- Parental leave
10h
Witchery - Part Time Sales Consultant - Rundle Place
Country Road Group —Greater Adelaide SA
- Part-time
- Parental leave
10h
Information and Records Specialist
Australian Trade and Investment Commission (Austrade) —Greater Adelaide SA
- $121,755 - $136,267 a year
11h
Ripener
Premier Fresh Australia Pty Ltd —Pooraka SA
- Full-time
- Forklift
- Administrative experience
- Communication skills
Quick Apply
12h

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Customer Service Officer

BGIS -
Greater Adelaide SA

Apply Now

Job Details

Part-time
$70,000 a year
2 hours ago

Benefits

Employee assistance program
Employee discount
Transportation links
Referral program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Certificate IV
English
Microsoft Office
CMMS
Administrative experience
Senior Secondary Certificate of Education

Full Job Description

Customer Service Officer (Night Shift) – Adelaide

Location: Adelaide CBD, SA
Company: BGIS, National Operations Centre
Employment Type: Part-Time, Permanent
Salary: $70,000 + Superannuation (inclusive of shift loadings, excluding public holiday penalties)
Shift Pattern: 10-hour night shifts on a rotating roster of 4 nights on 4 nights off, (8:00pm–6:00am or 9:00pm–7:00am). Following successful completion of training, this role can be performed 100% remotely from home .

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Customer Service Officer to support our National Operations Centre, delivering critical overnight support across a diverse national client portfolio. Reporting directly to the Team Leader, you will work collaboratively with clients, contractors, facilities teams, and internal stakeholders to coordinate maintenance requests, assist with urgent works, and ensure exceptional service delivery.

Supporting more than 40 client accounts across Australia, this role is ideal for someone who enjoys variety, thrives in a structured KPI-driven environment, and can confidently prioritise competing requests while maintaining a calm and professional approach.

The ideal candidate will be highly organised, customer-focused, adaptable, and comfortable working independently. You'll enjoy solving problems, managing multiple systems, and making sound decisions while supporting critical after-hours operations.

Key Responsibilities

Respond to incoming client calls, emails, and service requests.
Log, prioritise, and manage maintenance requests through CMMS platforms.
Coordinate contractors, facilities teams, and service providers to ensure timely resolution of issues.
Manage urgent and critical work requests in accordance with established processes and contractual requirements.
Provide accurate updates to stakeholders regarding service requests and work order status.
Maintain detailed records, customer information, and work order documentation.
Monitor service delivery against KPIs and response time requirements.
Support reporting activities and administrative tasks as required.
Liaise with internal teams and service providers to assist with fault diagnosis and work allocation.
Deliver exceptional customer service while maintaining compliance with BGIS systems, procedures, and policies.

Education, Experience & Skills

Essential:

Previous experience working in a Customer Service Centre, Contact Centre, Helpdesk, or Service Coordination environment.
Strong understanding of customer service principles and service delivery expectations.
Experience engaging with internal and external stakeholders at multiple levels.
Professional telephone manner with strong listening, questioning, and problem-solving skills.
Excellent attention to detail and data accuracy.
Strong keyboard, administration, and multitasking skills.
Proficiency in Microsoft Office including Word, Excel, Outlook, and internet-based platforms.
Experience using CMMS or service management systems.
Ability to work autonomously and prioritise tasks effectively.
Minimum EF SET Level B2 Upper Intermediate English proficiency.
High School Certificate or equivalent.

Desirable:

Certificate IV in Customer Service or a related qualification.
Experience dispatching work orders within facilities management, maintenance, trade services, or property environments.
Experience working within a KPI-driven operational environment.
Exposure to after-hours or overnight service coordination environments.

Workplace Flexibility

To support your onboarding and development, this position will initially be based from our Adelaide CBD office , conveniently located close to public transport, cafés, and local amenities.

Following successful completion of training, the role offers the opportunity to work 100% remotely from home , while continuing to support a national portfolio through overnight operations.

Why Join BGIS?

Key Benefits Include:

✔ Spot recognition vouchers and $2,000 employee referral bonus.
✔ Access to Flare for discounts across retailers, energy, utilities & much more!
✔ Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.
✔ AFR Best Places to Work 2024 & 2025.
✔ Winner of Inspiring Workplaces Award 2025.
✔ Endorsed by Work180 as an employer of choice for women.
✔ Career progression through secondments & internal mobility.
✔ Health perks including EAP, wellness programs & flu vaccinations.
✔ Recognised by WORK180 as a Top 5 Employer for career development opportunities.

How to Apply

If you are a proactive, skilled, and engaging Customer Service Professional looking to join a forward-thinking company, we would love to hear from you! This opportunity is expected to be popular, so we encourage you to apply without delay.

BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility

To be successful in the role, applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at https://apac.bgis.com

Apply Now

Refine Your Search

jobs in hilton, sa

Customer Service Officer

酒庄直招礼盒包装员

Front of House Staff

Food and Beverage Supervisor - Henley Beach Hotel

Sales Assistant | Burnside

Job Coach

Country Road - Concession Manager - Myer Tea Tree Plaza

Nightfill Manager

Administrative Assistant - CARE Service

Administration Assistant

Administrative Assistant

Executive Assistant

Maths Tutor (Casual)

Customer Service Management

Christmas Casual Sales Assistant - Adelaide

Witchery - Part Time Sales Consultant - Harbourtown

Country Road - Part Time Sales Consultant - Norwood

Witchery - Part Time Sales Consultant - Rundle Place

Information and Records Specialist

Ripener

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